Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How wide is this table? How does the head adjust; are their fixed positions or tilt angles for it? I am unable to see from the picture; are their other views?Thanks!

Answer

Dear Paige,

Thank you for the inquiry.  The width of the table is 24 inches.  It has a 14 inch adjustable headrest and a 17 in adjustable footrest. If you need a better picture, please send me an email from an account that can support a big file.

Respectfully,

MSEC

Date Posted:
9/1/2009 12:35:42 PM

Question
Does this kit have a latex catheter?

Answer


 This kit does not include any catheters. The contents are:

Two 1 oz peel-open foil packs of hydrogen peroxide for convenience and infection control. Triple compartment tray also contains a pair of vinyl gloves; cleaning brush; moisture-proof drape; three 4" x 4" , 8-ply gauze sponges; five cotton-tip applicators; twill tape (1/2" x 34"); and a soft, non-linting, non-adherent tracheostomy dressing. Trach Clean & Care Tray with Peroxide.

Date Posted:
9/1/2009 11:43:35 AM

Question
how can i make sure that this unit will be delivered on me on time?any warranty on this?

Answer
8/31/2009 11:26:34 PM
 

Date Posted:
8/31/2009 11:13:33 PM

Question
Fourteen year old male with a stress fracture of L5 pars Rt. Waist 32 inch ?small ? medium. Please advise about the best rigid support for the sacro lumbar region and which size

Answer
8/31/2009 3:01:22 PM
 

Date Posted:
8/31/2009 2:33:31 PM

Question
2 more questions:Can you send color samples?What is return policy?

Answer
8/31/2009 1:47:16 PM
 

Date Posted:
8/31/2009 1:30:51 PM

Question
What are the 3 available height ranges? Can you send me availble color samples? What is your return policy on it?

Answer

The three height ranges are:

16-3/4" - 21-3/4"

19" - 26-1/2"

23" - 33"

Date Posted:
8/31/2009 11:01:56 AM

Question
i was wondering if you could help me find a bug free net cover to keep bugs off of my 31 years old serverly handicapped sister who does not no how to swipe the bugs off her face when they land there. I was looking for one to cover her when she is in her wheelchair and we are out at a park and the bugs are landing on her mouth and face. Its very gross.

Answer

Kelly,

Unfortunately, we do not have any products like this in our inventory.  We may suggest contacting a camping supplier or this may help http://www.boundarywaterscatalog.com/browse.cfm/4,3437.html

Date Posted:
8/30/2009 9:01:43 AM

Question
I'm a deaf rn student, I wear a cochlear implant, but am unable to take an accurate blood pressure with my cardionics Stethascope, will this defice help me and can I use it?

Answer

 Dear Frankie:

Thank you for your inquiry.  Any digital blood pressure unit should enable you get an accurate reading of your blood pressure and pulse rate.

Date Posted:
8/29/2009 1:46:44 PM

Question
Does your organization have a first aid manikin that it would be willing to donate to the Brevard Achievement Center www.bacbrevard.com a not-for-profit company serving those with disabilities?The manikin would be used for training staff members in first aid.Thank you for your time and consideration.Steven T. Smith

Answer
8/30/2009 10:23:46 AM
 

Date Posted:
8/29/2009 11:07:17 AM

Question
hi, i like to know what is the max weight that can go on the chair...is there any payment plan, im in canada do you have any stores in canada montreal or anywere in canada...please i need a answere....were can i get in contact with you....

Answer

Dear Martorana,

Thank you for the inquiry. The maximum capacity is 250 lbs.  We do have a couple of finance companies that would lend you the money to purchase the portable chair. Please look at our website www.msecompany.net  under "FINANCING AVAILABLE'". Also, if you want to open a credit account, you can pay for half of the order at the time of placement and then the other half within 30 days from delivery.

Unfortunately we do not have any stores in Canada.  If you have additional questions, please email me, christina@msecompany.net or call me at  1-877-706-4480 x 107

Respectfully,

Christina Villa - MSEC Sales Team
 

Date Posted:
8/29/2009 9:37:03 AM

Question
I would like you to send me the brochure of it

Answer

Sent customer info BES

Date Posted:
8/29/2009 9:25:10 AM

Question
My ortho surgeon has requested that I get a DonJoy OA Everyday knee brace. Do you have anything comparable to that that is less than $300? I cannot afford DonJoy and my insurance will not cover it.Thanks for your help.

Answer

e-mailed customer options BES

Date Posted:
8/29/2009 7:27:36 AM

Question
Dear Sirs Kindly provide me quote of below feeding equipments 1-FLEXIFLO PATROL PumpItem# 43025SORGSI2-Kangaroo 324 PumpItem# 324233DWSMD3-Enteral Feeding PumpItem# IS-0001-SOSTRegardsWakkas

Answer
8/30/2009 10:23:10 AM
 

Date Posted:
8/29/2009 4:51:22 AM

Question
Do you possibly have a blood draw chair that overall width is 27 inches or less? The chair will be positioned next to an existing counter on the left. We actually only need a fold down/pull arm for the right. Any suggestions?

Answer
sent customer pics and pricing for a suggestion. CV 8/31
 

Date Posted:
8/28/2009 10:00:35 PM

Question
Soy medico egresado en Mexico, durante muchos anos, fui director en varias instituciones de salud, vivo ahora en Houston y deseo aprovechar mis contactos y conocidos para venderles equipo medico.Me gustaria saber si existe alguna oportuidad en su empresaGracias!

Answer
sent customer my contact information and offered to do a quote, CV 8/28
 

Date Posted:
8/28/2009 2:44:35 PM

Question
My dad requires diabetic shoes. His feet are 4 inches wide. Do you recommend wide or extra wide shoes?

Answer
 Wide size should work fine.

Date Posted:
8/28/2009 12:07:23 PM

Question
Hello,My mom is due to be released from MD Anderson on Monday. I would like to inquire about several things we are looking at buying refurbished or used. We need:A walkerA bed that reclinesIf you could provide information on what supplies you have available and for what price that would be wonderful.Thank you,Ruby Tollett

Answer

Ruby,

Unfortunately, we do not have any used or refurbished walkers or beds in our inventory.  I will follow up with pricing for some available options.

Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
8/28/2009 11:20:05 AM

Question
i was wondering if this oximeter os able to be used on babys. i need one for my nephew and he is 2 months old

Answer

 Dear Carolyne:

Thank you for your inquiry.  Unfortunately, we do not carry infant oximeters or probes.

Date Posted:
8/27/2009 11:03:39 PM

Question
We are Electrical Contractors.Need to turn in bid for outpatient clinic.Need the following:Luminaire Schedule:Fixture Type ADescription:Overhead Prodedure light, ceiling mounted.Manufacturer & Catalog No.:Mckesson 355-025Lamps & Voltage:1-100 W Halogen 120VDo you carry the lamp and bulb?

Answer

Dear Cindy,

Thank you for the inquiry.  Are you name brand specific? I have a couple overhead procedure lights that are ceiling mounted, but they are not Mckesson. Is this okay? Please advise.

Respectfully,

MSEC
 

Date Posted:
8/27/2009 8:50:35 PM

Question
My question to you is I am looking for Pratt Cervical dilators but I am looking for the dilators to be 8 inches in length..... Do you have Pratt dilators in 8 inch as opposed to 11-1/2 inches?

Answer

Maria,

Unfortunately, the only Pratt Dilators we supply are 11.5" in length. 

Date Posted:
8/27/2009 1:47:17 PM

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