Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Sir/Madam, Can you please provide a Government price quote on the Exam bed mentioned above. The quote will need price, warranty information, delivery cost if any and time line of delivery. It will also need your GSA/VA contract information included. Thanks So Much, SSG William G Ware NCOIC Paimn Clinic Brooke Army Medical Center Ft Sam Houston Texas

Answer
9/11/2009 2:43:21 PM
 

Date Posted:
9/11/2009 2:35:12 PM

Question
IS THIS TRUCK NEBULIZATOR AS GOOD AS THE ADULT ONES? WHICH DO I BUY FOR A 8 MONTH BABY BOY?

Answer

Fire Truck Pediatric Nebulizer or many of the nebulizers in Child & Pediatric Nebulizers category should work for an 8 month old.  If a child refuses to wear a mask you can use a pacifier instead.  Always consult with your pediatrician for medication dosage and any other questions related to use or selection of a nebulizer. 

Date Posted:
9/11/2009 2:19:32 PM

Question
do you have a dealer or distributor program to resell your products.

Answer

 Dear Gerry:

Thank you for your inquiry.  At this time, we do not have dealer or distribution programs.

Date Posted:
9/11/2009 2:07:35 PM

Question
HI...I WAS WONDERIN... DO YOU ACCEPT MEDICARE AND DO YOU DELIVER TO ANGIER NC? I NEED THIS CHAIR BAD.PLEASE CALL ME AT MY NUMBER ABOVE AT ANYTIME. I ALSO HAVE A SECONDARY INSURANCE TO MEDICARE.LOVE TO HAVE BLUE OR BURGANDY. PLEASE CALL ME AS SOON AS YOU CAN.THANKS.. SHERRY ..910-897-2182

Answer

 Dear Ms. Mcleod:

Unfortunately, we do not accept Medicare at this time.  You may wish to look up Durable Medical Equipment Dealers in the local yellow pages. 

Date Posted:
9/10/2009 5:33:43 PM

Question
Does this adhesive remover work for coach tape and kinesio tex tape? Can you tell me anything more about it?

Answer
The De-Hesive Tape Remover is a fairly universal tape remover which should work in removing most tapes and tape residues.
 

Date Posted:
9/9/2009 9:51:42 PM

Question
I would like to request for a price quote on your Dental Mobile Treatment Console ProCart II 110V item # 0022DNT QTY 1 unit to begin with . Your website price is $ 7,861.54 , i would like to ask if you can extend to us your best pricing because this will be a resale to our local government hospital. Kindly provide estimated shipping cost to PO Box 6007 Koror, Republic of Palau 96940.Thank you and looking forward to doing business with you.Best Regards,Kala Lopez

Answer
9/9/2009 10:12:10 PM
 

Date Posted:
9/9/2009 9:47:09 PM

Question
I am looking for a walker for my father in law. The one he has is 23 wide at the base of the wheels, and will not fit into his bathroom door. He is a fairly large man, about 230 lbs and needs something with a lot of stability/support. What would you suggest?

Answer

We might suggest our Single Release Adult Walker as it is the narrowest of the walkers that are for taller persons.  Unfortunately, the width is 23", however this is the smallest width based on the weight capacity and height requirements.

Date Posted:
9/9/2009 4:58:23 PM

Question
Looking for a nail clipper for person with use of one hand-like something that would clamp to a table, that he could operate with one hand? Thank you!

Answer
We have a Press-On, One Handed Nail Clipper available that is the suggested item for this condition.
 

Date Posted:
9/9/2009 2:16:10 PM

Question
I need to know if this combo unit is 2 or 4 channels and we also need all the specifications on it. Please let me know as soon as posible, we are interested on purchasing about 3-4. thank you

Answer
9/9/2009 1:15:17 PM

 

Date Posted:
9/9/2009 11:20:53 AM

Question
will this top fit a youth crib?

Answer
9/9/2009 11:36:54 AM
 

Date Posted:
9/9/2009 11:16:20 AM

Question
I need a youth crib with vinyl top and mattress. Which top and mattress will fit the kilmer youth crib?

Answer
9/9/2009 11:37:03 AM
 

Date Posted:
9/9/2009 11:12:17 AM

Question
do you make claims to Medicare or other insurances in order for a person to qualify for expenses to be covered if they have the Dr. prescription?

Answer

 Dear Belinda:

Thank you for your inquiry.  We do not file claims to Medicare or insurance.  Also, a doctors Rx does not ensure reimbursement approval.  For assistance with your claim, please take a look in the local yellow pages under durable medical equipment dealers. 

Date Posted:
9/8/2009 7:58:30 PM

Question
Do you have any surgical gowns that are made of fabric and reusable? If you do, can they also be autoclaved?

Answer

Viviana,

We do have gowns that are reusable and autoclaveable.  We might suggest either our Gore Panel Coverage Surgical Gowns or Gore Critical Coverage Surgical Gowns.
 

Date Posted:
9/8/2009 3:12:07 PM

Question
Hi,Please confirm you have in stock CareGuard Quad CaneItem# 1287VNIGSII need one of these, shipped to Los Angeles. As soon as you confirm this message I will make the purchase.Thanks in advance,Guillermo.

Answer

Dear Mr. Rosado,

This item has been discontinued. We have taken it off our website. Try going to our home page and enter the item #1287VNIGSII in the product search. It should not come up.  You probably followed a link from google which is not inactive. Our apologies.

Respectfully,

MSEC
 

Date Posted:
9/8/2009 3:07:32 PM

Question
what is it's uses?

Answer

Nina,

The Richardson Retractor is one of the most common general surgery retractors and is used and intended for the same purposes of retraction (holding open and stabilizing) tissue during surgery.
 

Date Posted:
9/8/2009 10:01:19 AM

Question
My 91 year old mother-in-law is being cared for in her home. She is not bedridden but is beginning to suffer from some breakdown of skin on her tailbone and ear lobes.Her current bed is a hospital type bed. We are trying to determine which type of mattress overlay would be best for her.

Answer
9/8/2009 10:21:39 AM
 

Date Posted:
9/8/2009 9:39:11 AM

Question
I have a BP bulb that has deteriorated. The valve is fine as is the rest of the cuff and syphgmometer. Would I be able to just purchase the bulb? Thank you for your time.

Answer
Unfortunately the bulb/valve assembly is only sold as a set and we do not currently have any bulbs without valve available.
 

Date Posted:
9/7/2009 6:35:43 PM

Question
When in the folded and the unfolded positions,what are the diimensions:length __________ ______________width ___________ ______________depth __________ ______________Thank you

Answer
 

Date Posted:
9/7/2009 1:30:55 PM

Question
My Precision QID glucometer has served me well for years, but I think the battery is about to go. Is there a way to replace or recharge the battery?

Answer

 Dear Mr. Bailar:

Thank you for your inquiry.  Depending on the year of the model, you maybe able to remove the back cover and access the battery.  You may wish to take it into a local medical equipment/ supplies retailer and let them take a look. 

Date Posted:
9/7/2009 8:36:44 AM

Question
Hi,I'm looking for Careguard quad cane. It appears on your web site. I have been looking for it for many months. I have made a purhase also and the cane sent to me was not the correct. The problem is that this cane for some reason is not kept in stock and can no longer be ordered. Please confirm you have this cane in stock so I can order it with no problems again.It would be shipped to LA.Thanks in advance,Guillermo.

Answer

Dear Guillermo Rosado,

Thank you for the inquiry, however, the careguard quad cane has been discontinued by the manufacturer. Here are the possible substitutions:

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/162202_0_1_0/Products.asp

Respectfully,

MSEC
 

Date Posted:
9/6/2009 7:33:31 PM

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