Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Medship Direct referred me to your web site. I will need to purchase Dover Red Rubber Robinson Catheters 48-86-34-7210667888DNKGSI. I buy them 12 at a time, but when trying to order online I can only do so by purchasing a box of 100. Do I call to purchase or is there a way to do so on your web site?THANKS

Answer

 Dear Mr. Friedman:

Please contact us toll free at 877-706-4480 and we will be happy to take an order for 12 catheters over the phone. 

Date Posted:
9/29/2009 4:09:11 PM

Question
Will this compressor nebulizer run on the battery alone for a full treatment of 20 minutes? It can plug into the car as well as the wall and the battery is rechargeable? Thanks.

Answer

 Dear Suze:

Portable Compressor Nebulizer System is designed to be able to hold a charge for the duration of at least one treatment.  This unit also comes with an AC plug (wall outlets) and DC car adapter. 

Date Posted:
9/29/2009 2:16:20 PM

Question
Need more specs for the Halux 50 FX:Is it 110 V etc....

Answer

Sent email via outlook with attached specification PDF file.

Date Posted:
9/29/2009 11:47:26 AM

Question
What is the height of the multipurpose cart and weight limit? Also need the dimensions width, depth and height of the 12 baskets. Thanks!

Answer

Thank you for your inquiry.

Multi-Purpose Cart: The height specifications is 19in W x 29in L x 38in H. Weight capacity: 22 lbs 

12in Wire Basket: 14.25in W x 24.50in L x 12 in H. Weight capacity: 11 lbs

MSEC

Date Posted:
9/29/2009 10:56:15 AM

Question
I asked my doctor to order a pillow for me. I have 4 fused vertebra in my neck. Instead of doing this, she gave me a prescription form and told me to take it to a medical supplies store.Do you have a discount for prescribed products?Thanks,Marian Cates

Answer

 Dear Ms. Cates:

Thank you for your inquiry.  We have very competitive prices on a large selection of Cervical & Neck Pillows.

Date Posted:
9/28/2009 8:26:56 PM

Question
I was told by a chiropracter to use a rolled towel to give my neck the curve I need I had a whiplash about 12 years ago - car accident. My neck is very weak and there is discomfort that I am beginning to notice more often. I sleep on my back. Is this what I need?

Answer

Original McKenzie Cervical Roll will certainly work better than a rolled up towel.  Additionally, you may also wish to consider looking at Therapeutica Pillows, item# 101ICIMM and Perfect Rest Pillow, item# 652ROCMM.

Date Posted:
9/28/2009 2:37:44 PM

Question
I want to know the total cost of one gallon of D.A.G. Your checkout won't give me the total until after I enter my credit card number. I want to know the total before I buy it.

Answer
 On the average shipping for DAG gallon is approximately $8.15.

Date Posted:
9/28/2009 1:58:29 PM

Question
interested in purchasing 1 chair #V-0606CLT and a similar chair with a wider seat. any suggestions???thank you.

Answer

The most similar items we have feature upholstered seats.  The items are our:

Bariatric Blood Drawing Chair with Flip Arm and Drawer

Bariatric Blood Chair
 

Date Posted:
9/28/2009 12:03:46 PM

Question
Hello. My husband has sleep apnea. He uses the Remstar plus cpap system. He got the machine from Kaiser. Is this the best machine Kaiser can offer? Do you have a better machine or is this the machine we should be using? My husband thinks this machine is about 10 years old.

Answer

The REMstar Pro and REMstar Auto are the two best systems offered by Respironics.  Unfortunately, we no longer carry the REMstar Plus.

We cannot advise as to what unit would be best for your husband.  There are respiratory specialists at Respironics who may be able to further assist you.

Date Posted:
9/27/2009 6:25:15 PM

Question
Are the speed clips for these backboards available from you, or must they be purchased else where??

Answer

Dear Evie,

Thank you for the inquiry. The speed clips are available. Just give us a call and we can place the order. This would be a custom order since the item number is not on our website. When you are ready to order, please call 1-877-706-4480 and refer to the accessory on item #S-563JSA

Respectfully,

MSEC
 

Date Posted:
9/27/2009 5:39:49 PM

Question
My school North Little Rock School District will be making an order. Before I can submit the order info, I must include the shipping rate with the purchase prices. Would you please email me what the shipping rate will be for these items:3 Clinical Scale with Height and Weight#THW001DRCMM $289.00 eachThank you so much.

Answer
Sent quote BES 9/28

 

Date Posted:
9/27/2009 5:13:14 PM

Question
I am 74 years old and my shoulders are getting very slumped and I'm getting a humped look to the top of my shoulders. Will this help correct that?

Answer

 Dear Ms. Fannin:

Thank you for your inquiry.  Dorsal Vest will certainly help your posture when it is worn.  Since these types of devices oppose the bodys natural tendencies, it may take some time to get accustomed to wearing a vest.  Please consult with a chiropractor or your physician about a regiment for wearing a dorsal vest.

Date Posted:
9/27/2009 3:17:28 PM

Question
I am trying to find nail clippers or something in that direction to remove skin tags. A new, sterile large nail clipper seems to be the item of choice but I was hoping to find something that would more easily cut exactly flush or slightly below the surface. Obviously a very sharp implement with sufficient leverage for single step removal would be preferred.Thanks

Answer

For this procedure, it seems that the scissors of choice would be Iris Scissors which come in curved or straight models.

It is also recommended that you hold the skin tag while cutting with a pair of forceps.

Date Posted:
9/26/2009 3:35:44 PM

Question
i am having bilateral laminectomy and discectomy of herniated disc L-4-5 and S 1. Spinal stenosis with herniated disc. will this help me post surgery and before?

Answer

 Dear Cynthia:

Thank you for your inquiry.  Any one of the following Lambar Sacral Supports products should be able to assist you post-op.  Your selection should be made based on your perception of which product may fit your best, (i.e. your body shape, weight and height).  As always, it is recommended that you consult with your chiropractor or physician before making a purchase.

Date Posted:
9/26/2009 12:47:44 PM

Question
What is the product weight?

Answer

Thank you for your inquiry. This Excel extra-wide wheelchair weighs 75 lbs.

MSEC

Date Posted:
9/26/2009 12:28:35 PM

Question
Hello....I am an experienced uniform fitter. I spent the last 14 years fitting the finest pilots and flight attendants in the industry. I recently completed a Health Unit Coordinator program. I am looking for work and would like to combine this knowledge. Do you have any employment opportunities? I live in the Milwaukee area.Thank you for your time - Jill Schuetz

Answer

 Dear Ms. Schuetz:

Thank you for your inquiry.  Unfortunately, we do not have any positions which would match your abilities.

Date Posted:
9/25/2009 9:26:17 PM

Question
I was interested in a Comfort-tens unit, and went through all the hoops and barrels to order same, but the web site would not show a price. I am not buying anything without knowing the price.And this number junk at the bottom of each page is absolutely stupid.

Answer

 Dear Mr. Nelson:

Please contact our office at 877-706-4480 on monday morning and we will be happy to assist you.  Have a good weekend.

Date Posted:
9/25/2009 9:08:19 PM

Question
I am looking for a substitute for the pigskin that is currently used to evaluate the sharpness of scalpels. Any suggestions would be appreciated.

Answer

We unfortunately do not currently have any skin simulators in our inventory.  We may suggest you contact one of the facilities below:

http://www.simulution.com/shop-online/dermal/suturing/skin-pad-professional-large

Date Posted:
9/25/2009 3:59:32 PM

Question
does this bed provide the head and foot going up option

Answer

Thank you for your inquiry. Yes, this bed is a full electric youth bed with adjustable head and foot option. This bed lead time is 6-8 weeks.

MSEC
 

Date Posted:
9/25/2009 9:05:38 AM

Question
Item# 1404GURI would like to buy this product, since I am a neonatologist.Please inform me soon

Answer
You can purchase this item online or call us for special pricing for a purchase of 10 or more of these units. 877-706-4480 x 104.

Date Posted:
9/25/2009 5:52:15 AM

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