Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question

I would like to use this for carrying garbage bags, I am not sure what 10 bushel means as to how many gallon capacity, please advise

Answer

1 bushell is rougly 9.3 gallons.  So 10 bushells has about 93 gallons.  

Date Posted:
5/7/2018 1:14:36 PM

Question

Does MSED have a Medication bin within in the following measurements? Width = 6 inches min to a max of 8.25 inches Height = 2.5 inches min to a max of 3 inches Length = 9.5 inches min to a max of 14.63 inches these specifications are a match for our med transport carts as well as our automated bin fill process through our robotic system OMNICELL

Answer

Good morning Ms. Wesley, 

Thak you for your inquiry. Would you be able to provide the itme number for the specific carts you are looking for medication bins for? I am currently checking ong the provided specifications to see if we have any products that might meet your requierments. Please feel free to email me directly at Christa@msec.co with any questions. 

Date Posted:
5/4/2018 2:38:46 PM

Question

How much weight can the laptop arm w/ adjustable tray hold I have a 11lb laptop GeTac brand that we would use this for. Would it support the laptop plus the weight of the users hands/arm typing

Answer

Afternoon Lance:

 

Thank you for your inquiry.  The unit is designed to hold 20lbs.  

Date Posted:
5/3/2018 9:23:33 AM

Question

I am looking for a sturdy seat with arms that my father could use at his bathroom sink while he brushes his teeth. It needs to be tall enough that he can easily use the sink, when sitting. Please tell me what you would suggest for this purpose. Thank you

Answer

Dear Ms. Grinnell:

Thank you for your inquiry.  This chair would probably work well for your father if he is not too tall or weighs over 300 lbs.  This chair has rubberized feet, so it would provide traction in wet environments as well.  

Date Posted:
4/27/2018 11:55:47 AM

Question

Looking for an evacuation chair operable by one person to transport 100 pound person up and down stairs.

Answer

Good Morning David:

 

Thank you for your inquiry.  This is the chair that would meet your requirements.  https://www.medical-supplies-equipment-company.com/emergency-medical-supplies/product/ms3c-300tsb-battery-powered-stair-evacuation-chair_32718.html

 

Date Posted:
4/24/2018 12:25:48 AM

Question

Can they be warmed up in a warming cabinetHow many of these fit in a 3.5 ft3 warmer?

Answer

Dear Dr. Alvarez:

Thank you for your inquiry.  Yes, these blankets can be used in a blanket warmer.  A 3.5 cu.ft. blanket warmer should accomodate 10-12 blankets.

Date Posted:
4/23/2018 4:43:59 PM

Question

Hello,Can you please email me the specifications or a brochure on item number 412-120FSI, Combo-5 Neuro Diagnostic Set

Answer

Dear Ms. Taylor:

 

An email will be sent to you shortly. 

Date Posted:
4/20/2018 9:20:16 AM

Question

Can the countertop and cabinet withstand 80 plus pounds on top I am looking to use this for a baby scale.

Answer

Good Afternoon Lauren:

The counter is rated for 100lbs.  A quote will be sent shortly.  

Date Posted:
4/17/2018 1:42:47 PM

Question

SIR, DOES LIFELINE PRO HAVE PACING FEATURE?

Answer

Good morning, 

Thank you for your inquiry. This machine does not have a pacing feature. Please feel free to contact me directly with any additional questions art Christa@msec.co. 

Respectfully, 

 

Date Posted:
4/15/2018 9:33:18 PM

Question

I need a baby scale that measures to 0.000 for the Pediatric Unit of Union Hospital

Answer

Good Morning Ms. Murphy:

 

We will email you product specifications and a quote shortly.  

Date Posted:
4/12/2018 7:47:10 AM

Question

Hi : I lost a forearm strap 20 inches and the upper Arm strap 6 inches, I would like to know that do you sell the products for hands scopic surgery? Those are involved in the traction tower the origin brand is from conmed Linvatec

Answer

Dear Chianing:

Thank you for your inquiry.  Unfortunately, we don’t carry the Linvatec brand 

Date Posted:
4/12/2018 6:35:34 AM

Question

We need a new sling for the Hi-LO stand -in therapy w/ Electric patient lift.Do you have this itemHow much is its cost?Thank you

Answer

Good afternoon Mr. Castillo, 

Thank yu for your inquiry. Could you please provide the serial number for the therapy table so that I can better assist you? Please send additional information to Christa@msec.co. If you have any questions, please give me a call at 713-706-4480 ext. 102. 

Respectfully, 

Christa W. 

Date Posted:
4/10/2018 2:52:38 PM

Question

The walls look thin. Is there any insulation

Answer

Dear Tom:

Thank you for your inquiry.  This stainless steel hydrotherapy designed for use as a part of rehabilitation or training program along with treatment of inflamed joints and muscles.  Although it can be used with hot water, it is more often used for cooling baths and icing.  There is no insulation and water temperature is maintained through the addition of ice or cool water.  Hot water can be pipped in through a standard faucet.

Date Posted:
4/9/2018 7:41:59 PM

Question

Can you tell me what is included in the manufacturers warranty What is your return policy How quickly is the chair shipped after an order is placed and how long will it take to ship to Pennsylvania Is the chair covered my Medicare? Thank you

Answer

Good afternoon Mr. Phelps:

Thank you for your inquiry,  The manufacturer policy covers parts and labor for one year.  The item is returnable within 30 days.  The customer is responsible for return shipping.  There is 25 percent restocking fee.  The unit is in stock.  Shipping to PA is 3-4 business days. Please let us know if you have any other questions.  

Date Posted:
4/3/2018 2:30:40 PM

Question

do you have a pedal exerciser that works on a battery for the paraplegic so he may use for circulation?

Answer

Dear. Mr. Cooper:

 

Thank you for your inquiry.  Based on your description, you may be referring to a Continuous passive motion machine or CPM.  We do offer those.  For additional information, please contact our office.  

Date Posted:
3/31/2018 6:14:34 PM

Question

setting up SIM Lab, need a small crash cart would love to see this one

Answer

Good Morning Dr. Cicci:

Thank you for your inquiry.  We will be happy to provide you with a cart.  We will contact you shortly

Date Posted:
3/30/2018 2:48:43 PM

Question

Does this come without stirrups Just a pull out for feet? Please no calls.

Answer

Dear Mr. Sutton:

 

Thank you for your inquiry.  Below are two links to the products which do not have stirrups, but do come with an extension shelf.  Please let us know if these meet your needs and we will be happy to provide you with a formal quote.You may need to copy the netire URL into the browser in order to view the products.  

 

  1. https://durable-medical-equipment.medical-supplies-equipment-company.com/product/space-saver-table-w-step-stool_33141.html

 

  1. https://durable-medical-equipment.medical-supplies-equipment-company.com/product/space-saving-treatment-table_33140.html

 

Date Posted:
3/27/2018 8:58:02 AM

Question

Could you tell me what the weight capacity of the step is on the table thanks.

Answer

Good Afternoon Ms. Knowles:

The weight capacity for that table and related features are approximately 400lbs

 

Date Posted:
3/23/2018 10:57:32 AM

Question

what is the cost for replacement shades if we were to purchase this light

Answer

Good Afternoon Mr Jones:

 

One of our customer service rep will respond to your request shorly.  

Date Posted:
3/22/2018 7:28:03 AM

Question

Are the bins individual or in sections of four Can they be removed?

Answer

Good morning Ms. Dillon,  

Thak you for your inquiry. The bins are individual and can be removed. I have requested our warehouse to send me some images of the unit and will send those over shortly. Please feel free to contact me directly with any questions at Christa@msec.co. 

 

Date Posted:
3/19/2018 4:08:57 PM

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