Ask The Pros:

Question
My husband has a few knee braces that he no longer needs, and I was wondering if you buy them? Or if you know anywhere that does, he hardly ever wore any of them and it seems a shame to throw them out.

Answer

 Dear Amanda:

Thank you for your inquiry.  We would not be interested in the knee braces.  You may wish to consider placing them on sale on eBay or Craigslist.

Date Posted:
10/17/2009 12:58:21 AM

Question
I am looking for tubing that is 5 mm in diameter and has a female end on each end. I wanted 18 inch length but I think this will work.Please letme know diameter and end info.Thank you Patty

Answer

Unfortunately, all of our tubing include male connectors on both ends.  The tubing is 4.7mm in diameter.

Date Posted:
10/16/2009 1:24:12 PM

Question
Does this unit have to operate continually? Or can it be taken to a room and set to run at a specified rate and time to destroy 99.99% of flu germs? I want it for a school room, and also to use at my home.

Answer

Thank you for your inquiry. If you have any more questions, please don't hesitate to contact our office at 1-877-706-4480.

MSEC

Date Posted:
10/16/2009 2:05:04 AM

Question
Hi, can you send a detailed manual by email. how can I order the options and how are they priced.ThanksJoachim

Answer
10/15/2009 3:59:31 PM
 

Date Posted:
10/15/2009 2:47:06 PM

Question
how wide and are there any shipping costs? thanks ed

Answer

Dear Ed,

Thank you for the inquiry. Here are the dimensions you requested:

Height adjusts in 1" increments from 22-3/4" to 28-3/4"H to fit a variety of users. 

25"W Base

Overall Height from 23" to 29"

Weighs just 12lbs.

Weight capacity: 300lbs.

Lifetime limited warranty. 

Shipping would be $9-11 dollars.

Respectfully,

MSEC

Date Posted:
10/15/2009 2:04:57 PM

Question
MY GLUCOSE CHEMISTRY WAS NOT VALID DUE TO GLYCOLYSIS. WHAT IS THIS AND WHAT ARE THE CONSEQUENCES OF THIS. IS IT AN ILLNESS OR JUST A MINOR ISSUE

Answer

 Dear Mr. Hinch:

Thank you for your inquiry.  However, we are unable to offer medical diagnosis.  We would suggest addressing this issue with your physician.

Date Posted:
10/15/2009 1:51:34 PM

Question
Dear Sir/Madam,This is Gary Yue at YueTek, Inc, Cambridge, MA. May I ask you to send a copy of you product catalog to me? It can be received at 362 Rindge Ave, Suite 8H, Cambridge, MA 02140. I am going to have a business trip to China next week, and I have a great networking in health industry over there. If possible, I would like to bring your company’s products in Shanghai and Beijing areas.Best regards,Gary YuePresidentYueTek, Inc.Cambridge, MA

Answer

 Dear Mr. Yue:

Thank you for your inquiry. Our website is our catalogue.  Your request is surprising.  Many of the products we sell actually originate in China. 

Date Posted:
10/15/2009 1:38:45 PM

Question
we are a new medicare certified home care company. i am looking to get information and training on the different iv pumps and infusions types available for homebound patients. Thank you

Answer

 Dear Ms. Bachman:

Thank you for you inquiry.  We are only able to sell you infusion and IV pumps.  If you need onsite training please start with local medical equipment dealers.

Date Posted:
10/15/2009 11:52:28 AM

Question
i am working on a goverment tender and will like prices on various pieces of equipment to include in tender

Answer

 Dear Mr. McLean:

Please email us at inquiry@msecompany.net a list of items you require and we will try to accomodate your needs. 

Date Posted:
10/14/2009 10:20:40 PM

Question
i would like to have a look at your catalog, hopefully i can have good pictures. im looking for hospital and lab supplies.thank youeisa

Answer
 

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
10/14/2009 7:41:30 PM

Question
How much is a case of Probes for the Welch Allyn Sure temp

Answer

Dear Jeanie,

Thank you for the inquiry. We only sell them per box of 250. Thank you.

Respectfully,

MSEC
 

Date Posted:
10/14/2009 9:26:21 AM

Question
Looking for 02 cylinder holder for a cargo delivery van.Thanks Tim

Answer

emailed options BES 10/14

Date Posted:
10/14/2009 8:06:04 AM

Question
302 Venus DriveLafayette, LA 70501

Answer
 Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
10/14/2009 3:19:48 AM

Question
The mattress that my wife has now has depressed and has stayed depressed where here derriere lies. She has sensitive skin in the small of her back. I need a mattress that does not depress like hers did. I was wondering if mattress item PC107TTUF would do the job

Answer

Yes, the Pressure Reduction Mattress would be one of the best, most cost effective solutions for your wife's situation.

As the mattress is made of a high density foam core, it will withstand weights of up to 350lbs.

Paired with its convoluted foam topper, it provides necessary firmness, yet also reduces pressure.

Date Posted:
10/13/2009 10:41:10 PM

Question
I need some vascular clamps and skin hooks but i would like to see them first. Do you have a store in houston where i can see them?

Answer

 Dear Ms. Acosta:

We do not have a retail outlet in Houston.  At this time, we can provide you with email photos only. Please let us know if this is acceptable.

Date Posted:
10/13/2009 7:51:33 PM

Question
Dear Gentlemen, Please quote us price and delivery time on the following items:1 Each Traditional Crash Cart, 3 Drawers1 Each Electrobisturi5 Each Patient Body Heater3 Each Fluids Heater5 Each Adults Stethoscope3 Each Cialitic Lamp, Ceiling1 Each Cialitic Lamp, floor with wheels2 Each Mayo Instrument Stand5 Each BIS Monitor5 Each Portable Mercury SphygmomanometerThanking you in advance for your prompt answer,We remain,Cordially yours,Hugo CampodonicoPurchasing Manager

Answer

10/13/2009 7:45:29 PM
 looks like helicopter ambulance service

provided a quote. CV

Date Posted:
10/13/2009 5:02:18 PM

Question
Using on tunneling hip wound in a 47 year old male quadriplegic. Should it be used dry or soaked in aloe as we've been doing?

Answer

 Dear Margaret:

Thank you for your inquiry.  Unfortunately, we would request that your inquiry be directed towards a medical professional experienced in treatment of such wounds. 

Date Posted:
10/13/2009 4:50:48 PM

Question
I just want to know is this the lift that makes the stand up

Answer

 Dear Christal:

This lift is used to assist caregivers in moving a patient from bed to commode to chair, etc.  This unit can be used to move the patient from a bed, for example, to the floor.  The patient can then be assisted to stand up on his/her legs.  We have several other products in which you may be interested.  Please contact us toll free at 877-706-4480 and we will be happy to assist you.

Date Posted:
10/13/2009 9:38:34 AM

Question
I have a reversed curve in my neck and a lateral curve as well to the left. I've been sleeping on a regular memory foam pillow, but at this point I really need even more support. I generally fall asleep on my sides, but then flip over onto my back for most of the night. Any suggestions?

Answer

The most specialized pillow we have is the Therapeutica Pillow.  This should work for you.

Date Posted:
10/13/2009 9:06:36 AM

Question
Looking for best portable Nebulzer for a 11 year old Ashmatic to use on his own while camping.

Answer

spoke w/ customer on phone BES

Date Posted:
10/12/2009 11:46:45 PM