Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How compressor Nebulizer system will give relief during Asthama attack time?

Answer
Medication delivered via nebulizer relax the constrictions in the airways alowing the patient to breathe normally.

Date Posted:
11/2/2009 3:26:42 PM

Question
We manufacture aquatic exercise and rehab shoes and flotation suits. Our suits have been well received by physical therapists, doctors elite athletes and general consumers. We are wondering if there is someone at your company who we could send information to to see if MSEC would be interested in having our products on their website.Thank you for considering our request.Lisa KillgoreAQx SportsMcMinnville, Oregon 97128www.aqxsports.com

Answer
 Please email your info to inquiry@msecompany.net attn: gary in the subject line

Date Posted:
11/2/2009 12:19:09 PM

Question
aetna hmo tells me i can get the one touch ultra 2 lancets and test strips from your company with no copay. they already gave me the glucose meter. how do i order my testing supplies from you?

Answer

Mr. Tremblay,

Unfortunately, we do not accept any type of insurance.  All items purchased through our company are personal pay.  If you are interested in some of our products, we may be able to provide the reimbursement codes to you along with invoice so that your provider may reimburse you.

Date Posted:
11/2/2009 12:12:59 PM

Question
Does this carrier include a stainless steel hook? I need to use it in a wet environment.Thanks,George

Answer
11/1/2009 11:41:01 PM
 

Date Posted:
11/1/2009 11:37:50 PM

Question
I need to put together a list of equipment for funding of a medical clinic in Costa Rica, the town as another small clinic and pharmacies, but no hospital. The clinic will have two exam rooms that need to be equipped to handle both family practice and emergency medicine. I am starting with completely empty rooms and need literally everything from gloves to a breakdown exam table for labor and delevery. I don't know what to ask for but I will need lighting as well as locking ER pharmacy dispensery. The two rooms are to be identical so obviously I need two of virtually everything. In addition, I need a portable xray machine and everything related thereto. I need lab equipment as well. I need scrubs and lab coats, as well as disposable emergency clothing. I will also need EMT equipment, I have ordered to 15 passenger vans which could be used an emergency as ambulances, but the equipment will not be placed there until needed. I need charts and ER checklist forms. I need 3 commercial first aid kits. Finally, I need spare parts for all the equipment. I am seeking only new, quality equipment. I cannot afford a malfunction. Thank you kindly for your assistance. Dr. Robbins

Answer

11/1/2009 4:19:44 PM
 Contact to confirm the validity of request before proceeding with the quote. gg

tried calling, lmovm. CV 11/2

Date Posted:
11/1/2009 12:36:22 PM

Question
Do you have the Stronglite Ergo-Natural Massage Chair Package? Because I know that they stopped making it some years ago, but I would like to get one.

Answer

Dear Donald,

Thank you for the inquiry. Unfortunately, this item is discontinued, our website had not been updated. We apologize for that. Fortunately, we have a comparable replacement.

http://www.medical-supplies-equipment-company.com/product/ppf/id/22840/new_prod_full.asp

Respectfully,

MSEC
 

Date Posted:
10/31/2009 5:11:14 PM

Question
Dear MSEC,I'm interest to purchase this basic male patient care manikin for our Intelligent Signal and Imaging research group, Universiti Teknologi Petronas, Malaysia. Please send me the detail and purchasing system to my email.Thank you,Fitri

Answer

 Dear Fitri:

Thank you for your inquiry.  We will be happy to ship to Malaysia.  We would need your exact address in order to obtain a shipping quote.  Also, please be aware that all international transactions must be paid in advance via bank wire transfer.  If you would like to proceed we will be happy to email you our banks wire transfer information.

 

Date Posted:
10/31/2009 12:24:34 PM

Question
For item Item# Z97040JNYDMD is that $108.43 per kit, or per case if 10 kits?Thanks

Answer

 Dear Mr Bollinger:

Circumcision Tray Sterile item# Z97040JNYDMD is 10 sets per case. 

Date Posted:
10/30/2009 7:54:10 PM

Question
We need one of these youth beds for a child that we have had 8mon.s We have Guardianship but the courts have put off allowing us to adopt. because she is not a citizen. she is now 8 yrs and weighs 38 lbs. . She is 41 inch. long. We need help getting our insurance to help pay. Can you help?

Answer

 Dear Ms. Goodwin:

We are sorry to hear about your situation.  Unfortunately, we do not accept insurance coverage as a form of payment. 

Date Posted:
10/30/2009 1:15:37 PM

Question
For the estetic surgery clinic is needed a complete package of surgical equipment and instruments. What would be the price for operating room equipment + surgical instruments. Please provide several options with complete listing to choose from.Thanks

Answer

Dear Mr. Loncarevic:

Thank you for your inquiry.  Before we can accomodate your request, we have several questions.  Please contact us toll free at 877-706-4480 x 104 for Gary.

Date Posted:
10/30/2009 12:13:24 PM

Question
My daughter has asthma and has to use the nebulizer. We have been told different ways to use the device listed here. Can you please explain the most effective way?

Answer

 Dear Meredith:

Here is a good visiual representation of using a nebulizer form another site.  We hope it helps or call us toll free at 877-706-4480 with any additional questions.

http://www.drgreene.com/21_1375.html

Date Posted:
10/30/2009 10:20:10 AM

Question
Requesting,suggested Products54 w/asthma & grandson 7 w/asthma: machine - we can shareuse T-tubes,hand heldNO Masks Also,Portable nebulizer orhand held[4 me] T- tubes,cross fitSuggest units and attach & accessories w/#'s for reorders,please?!

Answer

The unit we have that is best suited for your needs would be the Portable Compressor Nebulizer.  This can be used both by children and adults.  It includes battery pack, carrying case, chargers and nebulizer kit.

Date Posted:
10/29/2009 4:18:20 PM

Question
Which of your blood pressure BP units can be programmed to take a reading automatically, based on a set time or timer?Which BP units can be programmed to take readings in intervals i.e. every10 minutes per hour?Which BP units are unaffected by the participant eating and or moving during the reading? I understand that some BP units provide inaccurate readings if the participant has eaten 30 minutes prior to reading or is currently eating.

Answer
10/29/2009 3:54:00 PM
 

Date Posted:
10/29/2009 3:46:50 PM

Question
Is this manikin able to be converted to hands free defib?

Answer
10/29/2009 3:53:45 PM
 

Date Posted:
10/29/2009 3:04:50 PM

Question
I need to know the width between the handgrips please.

Answer

Dear Candise,

Thank you for the inquiry. The width between the handles is 27 inches.

Respectfully,

MSEC
 

Date Posted:
10/29/2009 9:15:59 AM

Question
Hello,We are interested in purchasing a table for our medical practice: Family Practice Exam Table Item# 0488CLT Could you tell me what the cost would be with professional medical discount, as well as shipping to zip code 03801 in NH.Thank you.

Answer

Britt Taken care of it.

Date Posted:
10/28/2009 8:45:02 PM

Question
I have a comfort stim tens unit and i need lead wires but the part that plugs in to the unit looks different in your pic than my lead wire

Answer

Dear David,

Thank you for the inquiry. In order for us to help, we need the make and model of your tens unit. Please reply to christina@msecompany.net

Respectfully,

MSEC
 

Date Posted:
10/28/2009 7:31:35 PM

Question
Hi,I was interested in the pin-out diagram of the pulse oximeter, the part with the LED and photodiode. Would you be able to give me some type of more specific data sheet on this device or give me indications of exactly what the pins correspond to on the sensor.

Answer
With assistance to your inquiry, please contact Medical Concepts at 850-638-5430.
 

Date Posted:
10/28/2009 6:07:48 PM

Question
What is the weight restrictions for this scooter?

Answer

Thank you for your inquiry. The weight capacity for our 4-wheeled scooters is 280 lbs.

Spoke with client via phone!
 

Date Posted:
10/28/2009 6:01:16 PM

Question
what is masongaurd

Answer
 Masonguard is the branded name for the fluid repellent cover.

Date Posted:
10/28/2009 3:53:48 PM

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