Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I'm a Paediatrician from the USA working in Botswana. I need a good otoscope, but not something to expensive. Needs to be able to recharge using 220 V outlet. I can get an adapter. Is this the standard otoscope that I used in my residency? Curious about panoptic sets as well. price?

Answer
11/8/2009 4:34:57 PM
 

Date Posted:
11/8/2009 4:27:35 AM

Question
is it ok to wear s/p bunnionectomy dr allows only some pressue on the healk of the foot usin crutches

Answer

 Dear Isabella:

We can not make that determination.  This is something for your orthopedic surgeon to decide.

Date Posted:
11/7/2009 11:54:59 AM

Question
Can you use this product to mop floors.

Answer
We do not have any information that would lead us to believe that you can not use this cleaner for a variety of cleaning applications including floor cleaning.

Date Posted:
11/6/2009 8:33:45 PM

Question
Did either of the two people who inquired about this product buy it? and if so, were they satisfied?

Answer
11/6/2009 3:49:12 PM
 

Date Posted:
11/6/2009 1:50:09 PM

Question
I am interested in used B drawers by herman miller, used in lab equipment, rolling carts and bedside table. Just the drawers only.

Answer
 Unfortunately, we do not have this type of used equipment in our inventory.

Date Posted:
11/6/2009 9:35:52 AM

Question
Can you please tell me what this item is. There is no picture or description. Thank you.

Answer

Dear Julie,

I have added a picture. There are handle covers for the Isis Light.

Respectfully,

MSEC
 

Date Posted:
11/5/2009 9:30:13 PM

Question
My mother is an Alzheimer's patient.I am looking for a hospital bed for her to use at home.What features of the Deluxe Institutional Electric Adjustable bed are advantageous for Alzheimer's patients?If you have any suggestions on what to keep in mind when purchasing a bed, I would appreciate it. Thank you

Answer

Nancy,

This bed is best suited for Alzheimer's patients as the low height is recommended for anyone at high risk of falling.  This is the main benefit other than general patient safety.
 

Date Posted:
11/5/2009 9:22:14 PM

Question
I need a list of C-section tray item prices for kidney dishes, forceps, Bard Parker Blade Handles and the various scissors and Doyen retractor.

Answer
11/5/2009 8:32:06 PM
 

Date Posted:
11/5/2009 8:17:37 PM

Question
I have my bills paid by Money Order from Wells Fargo Bank. I need to know the exact Address to send the funds and any tax that is due also. Please email me the answer and Thank You. It is# 7830 QMMEDQ at $ 13.90

Answer

 Dear Ken:

We only accept credit card or check orders.  No money orders.

Date Posted:
11/5/2009 7:26:18 PM

Question
What is the max rate for the pump per hour?

Answer

Dear Bridget,

Thank you for the inquiry. The flow rate range is 1 to 300 ml/hr in 1ml/hr increments. I hope this answers your question.

If you need anything else, let us know. I also have sent a copy of the instruction manual.

Respectfully,

MSEC


 

Date Posted:
11/5/2009 6:34:53 PM

Question
Can we try one each of your Item# X1M-583-211WAL and Item# 41304BRT before we decide which to buy?

Answer

Dear John Bernardes,

Thank you for the inquiry. If you would just like to purchae one of each to see which one you like better, we will be willing to lower the restocking fee to just 10%. We unfortunately do not send out samples or demos of either light.

Respectfully,

MSEC

 

Date Posted:
11/5/2009 5:37:23 PM

Question
Is this fixture available with a pull chain and 277V?

Answer

Dear Bill,

Thank you for the inquiry. The fixture does come with a pull chain unfortunately it only comes in 120V

Respectfully,

MSEC
 

Date Posted:
11/5/2009 2:36:52 PM

Question
Do you rent wheelchairs in St. Maarten for 1 week Nov. 14-21?

Answer

 Dear Mr. Zoia:

Thank you for your inquiry.  Unfortunately, we do not rent wheelchairs.  Please look up durable medical equipment dealers listings in your local yellow pages. 

Date Posted:
11/5/2009 11:01:34 AM

Question
I wonder that which country is the unit produced which country. And has it guarantee? Thanks.

Answer
 This unit is made in the US.

Date Posted:
11/5/2009 7:45:12 AM

Question
Question: Place the following base Cabinets in an area that is 82L by 52 W with sink in the middle.Would like to use the following set upThe left wall ID# 66o8CLT, then middlewith sink ID# 84o8CLT then right wall ID#45o8CLT then wall mount 450CLT.Would this work if not what set will?

Answer
11/4/2009 9:15:36 AM
 sent customer email regarding possibilities.

Date Posted:
11/4/2009 8:59:18 AM

Question
How durable is usage on a bed? Will they tear easily from movement or being soiled? Thanks

Answer
These sheets are designed for hospital applications to be durable and will stand up after multiple washings.

Date Posted:
11/3/2009 5:47:47 PM

Question
We are looking for surgical towels that can be used when autoclaving. I recently went to a Infection Control meeting and the blue towels that come in packs are for single use only. We are looking for double ply towels that are reusable.

Answer

We would recommend our Reusable Surgical Towels.  This towel is only available in Ceil Blue and White and is made of 100% cotton.

If you have any additional questions or would like special pricing on multiple cases, please feel free to contact me at brittany@msecompany.net.

Respectfully,
Brittany Steffen-Smith
brittany@msecompany.net

Date Posted:
11/3/2009 2:24:11 PM

Question
My mom is 86 and living at home. She stays on the first floor and sleeps in a hospital bed. I would like to replace her innerspring. Since she is in and out of bed herself are the side foam support beds good for her? She weighs about 120 lbs.

Answer
The side supports will not hinder her from getting in and out of the bed on her own.  They are simply a form of additional support for patient transfer if the person isn't physically able to move on their own.
 

Date Posted:
11/3/2009 12:08:27 PM

Question
I am looking for items with large weight capacity specify power chairs, and scooters with weight capacity over 700lbs.

Answer

Unfortunately, the largest weight capacity scooter/wheelchair we have is 600lbs.

Date Posted:
11/2/2009 10:56:59 PM

Question
I need a quote for the following item;6ea, Disposable Apron 28x46, White, 1000ea, #6482-68217TNSThank you,Mike

Answer

Sent customer quote

Date Posted:
11/2/2009 3:49:35 PM

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