Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hi,Sorry to bother, I have one of this units, do you know the passcode to set it on Manual mode ? I'll apreciate it alot !Thanks,

Answer

Dear Jose,

Please contact Dixie Medical, they can help:  1-866-349-4364

Respectfully,

MSEC
 

Date Posted:
12/18/2009 2:52:08 PM

Question
Can you please advise re: the best mattress overlay choice: non-ambulatory stroke patient at home with standard hospital bed mattress. Bed sores on the back of his heels both feet- currently healed. Wt. 210 lbs, ht 6 ft.Does Medicare cover the cose of Overlays?

Answer

Dear Arlene,

Thank you for the inquiry, however we do not accep medicare. Please let us know if would still like our suggestion for the overlay mattress.

Respectfully,

MSEC
 

Date Posted:
12/18/2009 10:38:21 AM

Question
Are these gowns item P6032PJNYDMDdisposable, and is the price $162 for a case or individual? Also, are you able to do military pricing/shipping?

Answer

Dear Rachelle,

Thank you for contacting us. Yes, we definitely give military pricing, just let me know how many cases you need. Email me at: christina@msecompany.net. I also need your shipping zip code.

Respectfully,

MSEC
 

Date Posted:
12/17/2009 10:25:10 PM

Question
For a 350 lb patient that has fallen, which cradle would you recommend? Can this be operated by a single person?

Answer
12/17/2009 8:01:21 PM
 

Date Posted:
12/17/2009 7:38:17 PM

Question
how does this system work for a patient that is prone on the floor? What would be the best type of sling for a prone patient? The patient is 350 lbs, and is too large for his wife to help him up. Would this be the proper lifting aid?

Answer

Dear David,

Thank you for the inquiry. We recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24446/new_prod_full.asp

With a full body sling

http://www.medical-supplies-equipment-company.com/product/ppf/id/24946/new_prod_full.asp

Please email me: christina@msecompany.net if you would like a quote with shipping.

Respectfully,

MSEC
 

Date Posted:
12/17/2009 7:33:58 PM

Question
Can you provide me with a quote for two pieces of equipment? Refurbished is acceptable and please include any shipping and handling.1.One Colin BP-S510 Patient Monitor with: Non-invasive Blood Pressure NIBP, 5-lead Electrocardiogram ECG, Pulse Oximetry SpO2, and Temperature measurement.Also required: Operator’s Manual and Service Manual.2.One Baxter 6201 Infusion Pump Also required: Operator’s Manual and Service Manual.Regards,Anna MacDonaldNorthwestern State UniversityDepartment of Engineering Technology

Answer

Anna MacDonald,  

Thank you for the inquiry. We do have (3) Baxter's 6201 Infusion pumps. We can sell them to you for $600 a piece. They are refurbished and come with a 6 month warranty.

Email me if you are interested: christina@msecompany.net

Respectfully,

MSEC
 

Date Posted:
12/17/2009 4:32:43 PM

Question
Does this product have side rails? How sturdy is the top? Has there been any cases of the plastic bassinet falling over? Thank you,TSgt Melanie Collins

Answer

There are actually rails attached to the bassinet.  I have updated the image of the unit and we are not aware of any instances in which the bassinet basket has fallen over.

If you need government or volume pricing on this bassinet or you have any additional questions, please feel free to contact me, as I'd be happy to help.


 

Date Posted:
12/17/2009 12:16:56 PM

Question
how many bottles in box

Answer

There are 12 pints of Hydrogen Peroxide per box.

Date Posted:
12/17/2009 12:06:29 PM

Question
Are these individual wrapped pads

Answer

Dear Mark

Thank you for the inquiry. The adhesive removers are not individually wrapped. They are in a box and packaged similar to band aids.

Respectfully,

MSEC
 

Date Posted:
12/17/2009 10:01:20 AM

Question
I ordered some items on the 12/09/09 order#124584 I thought they would be here by now as my daughter gaduates tomarrow night from nursing school.

Answer
12/16/2009 10:18:05 PM
 

Date Posted:
12/16/2009 6:34:10 PM

Question
THIS IS FOR AN ADULT MALE. IS THIS A GOOD ONE FOR HIM? DOES THE TUBING, MOUTHPIECE AND MEDICATION CUP COME WITH IT. IF NOT WHERE CAN I GET THAT

Answer

Unfortunately, this item is on backorder until late February.  We might suggest our Adult Compartment Compressor Nebulizer System , it is quite affordable and we have not had any issues with this product in the past.

The medicine cup and mouth piece are included along with tubing.

Date Posted:
12/16/2009 5:12:21 PM

Question
I am interested in this machine can you send me any information on this? Who is the manufacture of it and how much is it?

Answer
 sent to lee atkins gg

Date Posted:
12/16/2009 4:20:06 PM

Question
Can this mechanical height rod be mounted to the wall? I am looking for this a regular wall mounted rod. The practice does not the digital type.

Answer

The most economic wall mounted stadiometer/height measurement device we have is our Wall-Mounted Measuring Tape by Seca and we also offer the Wall Mounted Stadiometer.

Date Posted:
12/16/2009 1:20:49 PM

Question
I PLACED AN ORDER FOR SOME FORCEPS AND I RECEIVED THEM AND THESE WERE ORDERED ON MY COMPANY CREDIT CARD, I NEED TO SEE IF YOU CAN FAX ME A COPY OF THE CREDIT CARD RECEIPT. MY ORDER CONFIRMATION NUMBER WAS 124289. MY FAX NUMBER IS 479-204-9734THANK YOU

Answer
12/16/2009 12:57:20 PM
 

Date Posted:
12/16/2009 9:42:55 AM

Question
Do you sell simulators for any of your equipment, specifically the pulse oximeter or any heart monitor? As the Propmaster on a TV show, I am constatly asked for this, and would like the flexibilty of having more than one, as well as knowing what I can use simulators on. Thank you.

Answer
12/15/2009 11:05:24 PM
 

Date Posted:
12/15/2009 8:11:13 PM

Question
could you help me narrow down the search. I'm looking for a double lock narcotic cupboard that is approx 15x15 inches by 10 to 12 inches deep.

Answer

The two options nearest the dimensions you've requested are our:

Stainless Steel Double Door (1 Lock Per Door) Narcotic Box 12" W x 15" H x 8" D

Painted Double Lock Narcotic Box 14" W x 12" H x 8" D

Date Posted:
12/15/2009 4:51:13 PM

Question
we are looking for a B/p monitor for a bariatric patient who needs a cuff at least 30 + inches.

Answer

Dear Robin,

Thank you for the inquiry, however the largest cuff we carry is 26 inches. I am sorry for the inconvenience.

Respectfully,

MSEC
 

Date Posted:
12/15/2009 4:05:20 PM

Question
Is this light UL listed?

Answer
12/15/2009 4:02:08 PM
 

Date Posted:
12/15/2009 3:52:50 PM

Question
do you have an european union supplier and if so contact email please ; if not do you supply to republic of ireland

Answer
12/15/2009 10:22:21 AM
 We do not have an distributor in EU, but we do ship worldwide.  Please email christina@msecompany.net for further details.

Date Posted:
12/15/2009 9:58:38 AM

Question
Is this mattress a good choice for someone with a hip replacement and some back problems--is it enough support? My mom weighs 130lbs

Answer

This mattress will definitely provide enough support for your mother as she is not very heavy.  This mattress or our more advanced model other than our basic pressure reduction mattresses.

Date Posted:
12/15/2009 8:58:11 AM

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