Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Can the scale be locked into reading in kilograms only---lockout pounds and ounces?

Answer
Unfortunately as advised by the manufacturer, there is no way to lock out pounds and ounce readings.

Date Posted:
1/15/2010 2:50:41 PM

Question
How heavy is the mesh. Our old carts have vinyl covers and we are looking for something thicker - not sheer.

Answer
We have two color options available, both of which are made of vinyl fibers, one would be the "mesh" which is the lighter of the two but it does have pinholes as any standard mesh would.  The other option is the "sure check" which is also a vinyl material but it is solid with no pinholes and in turn is a bit heavier, but only comes in Pink, White, Brushstroke and Mint.

Date Posted:
1/15/2010 9:48:10 AM

Question
I am in the process of building a hosptal in Lebanon. It is a 300 bed hospital, 10 operating rooms and planning to be equiped with CT scan and MRI, labs..etc. I would like to have a rough idea about the cost for the feasibility study as soon as possible.

Answer

Dr. Fadi Dagher,

Thank you for the inquiry, however we do not do this type of consulting.  It will be beneficial to you if you advised with a purchasing agent at a major hospital or a consultant.  We can however answer questions about our products we have on the website.  If you have a list of items to quote, I will be happy to assist.  If the qutoe is more than 30 items, we charge an administrative fee of $75.00.  If you are interested, please email at christina@msecompany.net.

Respectfully,

MSEC 

Date Posted:
1/15/2010 1:48:09 AM

Question
Would the Gomco 3040 be a suitable suction unit for use in a 3rd world hospital where general surgical procedures are performed? Please send your recommendation for a suitable suction unit for this purpose--the 3040 or other unit. Allen Gould, CRNA

Answer

Dear Allen Gould,

Thank you for contacting us with this inquiry.  I am looking into this. I had to consult a technician. Once I get the answer, I will let you know.

Respectfully,

MSEC 

Date Posted:
1/14/2010 9:14:45 PM

Question
can i ask if the bd ulrafine lancets fit this lancet device as I have only my spare to use I dont like it.thanksx

Answer
This lancing device is made to use with any standard/universal lancet. 

Date Posted:
1/14/2010 4:06:46 PM

Question
we are looking for a ceiling mount system that could do a 10' straight run and have the option to make a 90 degree turn @ the 1/2 way point using only 1 curtain. Is this type of system available?

Answer

 Thank you for your inquiry. Here at MSEC, we design custom cubicle tracks, so I believe this will be possible. If you could provide us with a rough draft of the ceiling mount system. In order to ensure our warehouse will complete the track to your exact specifications. Fax draft to 713-706-4161 Att: Gilbert

Date Posted:
1/14/2010 2:27:45 PM

Question
Don't understand the concept of the lid. What is it for? Why is it advantageous?

Answer
Tyvek lid offers cohesive separation formulation allowing for clean, smooth peelability with a clean outline telling the end-user that the package has been protected and is at no risk of contamination. 

Date Posted:
1/14/2010 1:56:35 PM

Question
What is the lifetime use of these electronic parallel bars? Thank you for your assistance.

Answer

Mary Beth:

Thank you for your time.  If the grant is approved and you decide to move forward with the purchase, please contact Gary at 877-706-4480 x 104 or email me at gary@msecompany,net.  Good luck with your application.

 

Date Posted:
1/14/2010 11:38:59 AM

Question
My son hurt his satorius muscle during a soccer game. he is senior. and wants to play. which brace would you recommend he wear when he plays and what he should wear while he is healing. or would this brace work. thanks

Answer

Dear Mr. Vann:

Thank you for your inquiry.  If your son has not yet seen a doctor, we would recommend doing that first and then contacting us with his findings.  Being a lifelong soccer player myself and having played at various levels, I can assure you that getting advice from a good specialist first will prevent reoccuring injuries and extensive time in rehab or on sidelines.

G. Gorodetsky

Date Posted:
1/13/2010 10:14:51 PM

Question
Are these gowns washable?

Answer

These gowns are not washable or autoclaveable.  We would suggest our Blockade Surgeon's Gowns as a reusable alternate.

Date Posted:
1/13/2010 3:19:56 PM

Question
Is this a good device for a senior person who does not have good mobility and is overweight.

Answer

Dear Ms. Wallace:

Thank you for your inquiry.  Please answer the following questions so that we can better assist you:

  1. weight, height and age of the person
  2. is the tub steel, fiberglass, ceramic, etc
  3. when in bath is the person typically sitting or standing 
  4. is a step stool used to get into the tub
  5. is someone assisting the person while in the bath

Date Posted:
1/13/2010 1:55:48 PM

Question
I wear size 18-20 womens. What is the appropriate size shirt and pants to purchase in disposable? Thanks

Answer
The correct Disposable Scrub Top and Disposable Scrub Pant size suggested is 2XL.

Date Posted:
1/13/2010 12:50:13 PM

Question
I have had a hard time finding availability and would appreciate your help. This wedge is used for late pregnancy rescucitation efforts to position the gravid uterus off of the vena cava.

Answer
Unfortunately, we do not have anything specified as a Cardiff Rescucitation Wedge in our inventory.  I apologize we were unable to further assist you with this.

Date Posted:
1/13/2010 12:11:04 PM

Question
Hi, can we order this CFS:-Size 8, O.D.: 12.2mm, I.D.: 7.6mm, Length: 81mm from Australia and what will be our cost in AUD. Regards, Momo

Answer

We will need to know the manufacturer's name and item number in order to provide you this information.  Please feel free to e-mail this information to me.

Brittany@msecompany.net

Date Posted:
1/13/2010 2:41:05 AM

Question
Hi, May I have a full specification of C-3 Select Centrifuge - Swingout 8 place 15ml Thanks

Answer

Dear Pasakorn,

We have sent the specification sheet to your email. If you have additional questions, please let us know. .

Respectfully,

MSEC

Date Posted:
1/12/2010 10:43:07 PM

Question
Please tell be how many broken fibers or black dots this has and your price for a dealer please

Answer

Dear Nancy,

Thank you for contacting us. I am sorry but we do to not have this item in stock. Please try calling 1-888-252-1542 (SterilMed) for further assistance.

Respectfully,

MSEC 

Date Posted:
1/12/2010 10:36:46 PM

Question
I have an older smaller than normal twin size hospital bed. It adjust up and down at head and feet. This bed that I have does not look like the bed shown in this picture. I canot tell by the picture if it attaches to the metal framing or goes between mattress and frame. Also does it fold down?

Answer
These Full Rails are actually manufactured to fit solely Drive Medical LTC beds; however, the rails do sit on the side of the frame and go under the bed.

Date Posted:
1/12/2010 7:12:22 PM

Question
We deal in Overstocks of Inventory and cuurently have a large amount of sheets of Glitterstrip When asking GOOGLE, MSEC appeared as a possible outlet..Your very coop. people advised me you were Dist....not Mfg., but suggested you..Gary Gorodetsky - might be able to direct me to someone using Glitterstrip in large quantities. Will appreciate any INFO you can provide Thank You Carl Land- Marketing Belated Happy New Year to the Great City of Houston!!

Answer

Dear Carl:

Thank you for your inquiry.  Unfortunately,  we do not have a need for this type of product at this time. You may want to consider placing these products on medwow.com or medmarketplace.com.

 

Good luck.

G. Gorodetsky 

Date Posted:
1/12/2010 1:28:31 PM

Question
I have had this nebulizer for about 10 years and it is a great machine however, a couple of months ago the motor went out. I was wondering with a five year warranty if it is worth trying to send back to the manufacturer for repair or simply buy a new one.

Answer

Dear Ms. Cleveland:

Considering the age of the unit, it is quite possible that replacement parts are no longer available.  The cost of repair may be more expansive then a purchase of a new unit.  If you decide to proceed with a purchase of a new model, we will be happy to assist you.

Date Posted:
1/12/2010 12:14:24 PM

Question
Hi my name is Kenneth we are running a medical supplies company in johannesburg S.A We are interested on your orthopaedic products we are doing tenders here for the national health departmens we want to know if you will be able to supplies, if yes how long does the consignment take to reach us.

Answer

Dear Kenneth,

Thank you for contacting us.  I understand you are doing bids for your national health department.  The lead time for any products going to South Africia is 10-15 business days. If you have a list of items you would like us to quote, please email christina@msecompany.net for additional information.

Respectfully,

MSEC 

Date Posted:
1/12/2010 9:22:12 AM

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