Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Please tell me the full demensions of the cabinet. I cannot find them on the site anywhere. Thanks

Answer

Sir, this is the optional lexan doors only for any of three cabinets:

24" Ready Set Wall Cabinet = Dimensions: 24"L x 13"D x 24"H

48" Ready Set Wall Cabinet = Dimensions: 48"L x 13"D x 24"H

72" Ready Set Wall Cabinet = Dimensions: 72"L x 13"D x 24"H

Date Posted:
2/9/2010 10:00:02 AM

Question
Could you please provide electrical power requirements for this chair for specifying in architectural drawings? thank you

Answer
This chair is standard power requirements for the US of 110 Volts.  Unfortunately, we do not have an architectural drawing available. 

Date Posted:
2/9/2010 8:04:43 AM

Question
Respected Gentlemen, My name is Leandro Berwig and I am agent of DHL Express Brasil in my city Lajeado. We have a customer that needs to acquire the following products of your company: 200 units of Axglgaard Valutrode 5 cm x 9 cm 50 packages 200 units of Axglgaard Valutrode 5 cm x 5 cm 50 packages I would like to know which the total value and if the freight for DHL Express would be included. I await return, Hugs, Leandro Berwig GBT Express DHL Express Lajeado Avenida Benjamin Constant 2849 Sala 102 Lajeado RS Cep : 95900-000 BRASIL Email : globaltrad@terra.com.br Msn : globaltrade_05@hotmail.com Telefones : Comercial / fax : 51 3707-0736 Celular : 51 8142-3125

Answer

Dear Leandro,

I am sending you a quote as per your request. Thank you.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
2/9/2010 5:28:04 AM

Question
This inquiry is for the cable for the oximeter. Would you have a contact company here in Australi that I may be able to source this from? Thank you

Answer

Dear Rosa,

Thank you for the inquiry. Unfortunately we do not have a contact company in Australia.  We sell the units as a whole. If you are looking for parts, please try contacting the following: www.partsource.com

Respectfully,

MSEC

 

Date Posted:
2/8/2010 11:31:13 PM

Question
Are there any recommendations for maximum temperature when warming these blankets such as in a warmer? Thank you.

Answer

Dear Ms. Dudley:

Thank you for your inquiry.  There are no specific instructions available from the manufacturer.  However, these blankets are durable and made out of 100 percent cotton, so any reasonable temparature should be acceptable. 

Date Posted:
2/8/2010 4:28:05 PM

Question
Hello, I'm interested in a universal tofflemire clamp to use in my hobby, fixing fountain pens. I understand that these clamps use some sort of steel band. Do you sell these bands, too? Thanks

Answer
Unfortunately, we do not have the matrix bands in our inventory.  You may contact Garrison Dental Solutions as a possible supplier for this item.

Date Posted:
2/8/2010 12:16:21 PM

Question
Do you accept purchase orders? Our institution is a State Community College in Alabama Trenholm State Technical College. Thanks!

Answer

Dear Mr. Perry:

Thak you for your inquiry.  We do accept POs.  Please fax a formal PO to 713-706-4161.  The document should be on official letter head, include billing shipping addresses, point of contact and an authorizing signature.  For any other questions of for shipping quotes, please contact us toll free at 1-877-706-4480 option 1. 

Date Posted:
2/8/2010 11:38:52 AM

Question
I am a physician in St. Louis Mo 63017. What would me my price for the following item including shipping? Item# 0915CLT Quantity: 1

Answer

 Dear Joe,

Thank you so much for contacting us. I just sent you a quote. Let me know what you think about it. I am available to answer any questions Mon-Fri 9 a.m. to 5 p.m.

Please let us know what we need to do in order to get your business.

Respectfully,

Christina Villa, MSEC Sales

Date Posted:
2/8/2010 9:34:19 AM

Question
Hi I'm from Malaysia I wanted to know how many gauge is your Autolet Mini Lancing Device? 2 Is it comes in 100's or 200's? 3 Any special price if I purchase more than 200 boxes? 4 Can you ship me the samples Regards, Philip Chong

Answer
 Unfortunately, I am showing this item is discontinued and inactive on our website.  We apologize for any inconvenience this may have caused.

Date Posted:
2/7/2010 8:35:14 AM

Question
we are looking for the following items, would you pls provide us ur price if so. Medical Sterile Cabinets Safe sterile storage cabinet used to preserve all sterile material reaching the warehouse prior to sending to hospital. Shall have the following features: • Dimension 460 x 250 x 320mm • Interior shall be lined with ultra-violet reflective material • Power construction: 30W and can be loaded into the delivery vehicle directly to the hospital stat warehouse. Similar to Starkey’s Ultra Violet Sterile Cabinets by Omega Scientific or other approved Manufacturer

Answer

Dear Dr. Fatahel Musa,

Thank you for contacting us. This is the closet we get to your specifications:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13531/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
2/7/2010 7:16:16 AM

Question
Please advise availability, option, prices and lead time for the following; 1-Front protection Hook-N-Loop lead Aprons. 2-Gonad lead shields. 3-Thyroid Collar Lead Aprons. 4-General Sponge Set for Positioning. 5-Gloves-Gowns. 6-Transfer Board. 7-ISO Wipes. Prject Mgr VIP Aircraft Mod.

Answer

Dear Jamal,

Thank you so much for contacting us.  The general lead time for all the products is 5-10 business days. If you would like me to send a quote for all these items, please contact me at christina@msecompany.net or call me at  1-877-706-4480 x 107.

Respectfully,

MSEC 

Date Posted:
2/7/2010 1:32:07 AM

Question
I need one electrocardiograph cable for LOGOS 8821

Answer

Dear Juan,

Thank you for contacting us, unfortunately we do not sell this item. Try contacting www.partssource.com

Respectfully,

MSEC

Date Posted:
2/6/2010 11:12:48 PM

Question
I teach nursing. Where can I get operating instructions on the use of this pump? Thank you.

Answer

Dear Marianne,

Thank you for contacting us. I found the manual on the internet. Here is the link:

http://www.bostonhomeinfusion.com/manuals/Patrol_Operating_Manual.pdf

Respectfully,

MSEC 

Date Posted:
2/6/2010 7:35:14 PM

Question
hi' i am looking for contour bedding that can fit a mattress size, 80x42x7or8inches do you have any in stock?

Answer

We do have a Bedding Set for Bariatric Hospital Beds which includes a 50/50 Poly/Cotton blended Jersey Knit bet sheet (flat), bed sheet (contour), pillow case & thermal blanket.  This fits bariatric mattresses up to 80 x 42 x 8.

Date Posted:
2/6/2010 7:47:27 AM

Question
We are a manufacture of various types of mattresses and patient surfaces. Please have your vendor relations person contact me. Thank you, John Lacey North America Mattress Corp www.northamericamattress.com

Answer

John,

Thank you for your interest in our company. Please send me a email with your website information,  products and including our possible dealer pricing to kgilbert@msecompany.net. I will review the information and contact you promptly.

Date Posted:
2/5/2010 9:17:03 PM

Question
We are Dealers or Distributor of medical Equipments and Medical devices.Here in the USA and in Latin America Countries. We are have customers in Latin america who are interested to buy OB/GYn electric Exam Table from us. we would like to know if you have special price for dealers ? the model we are looking for to you kindly quote are: Item # : 5344HSM ITEM # : 0704UMF ITEM # : 0605UMF ITEM # : Z-052DMTMS MOTORIZED PROCEDURE TABLE IF YOU can quote a special dealer price we will be glad to promote your products many thanks Gustavo Alvare PCI. Medical inc. pluscominc@att.net

Answer

Dear Mr. Alvarez:

Thank you for your inquiry.  We do not offer wholesale pricing, but we do offer volume discounts.  If you are interested in purchasing multiple items, please contact Ms. Christina Villa at christina@msecompany.net or at 877-706-4480 x 107. 

Date Posted:
2/5/2010 8:03:30 PM

Question
I am looking for a centrafuge that will hold 12 cc suringes in sterile sleeves with 3,100 rpm

Answer

Dear John,

Thank you for the inquiry. I put in a call to our lead technician for his expert advise. He is suppose to get back to me within 24 hours. I will follow up with you then. Thank you in advance for your patience.

Respectfully,

MSEC 

Date Posted:
2/5/2010 6:11:13 PM

Question
Good afternoon! I am seeking a quote on the following equipment for a tobacco cessation program: 1 Vitalograph Breathco Carbon Monoxide Monitor 1 Vitalograph Mini Mouth Pieces for BreathCo Carbon Monoxide Monitor- 200/bx 1 Vitalograph T-Valves 10/Box 1 Vitalograph Breathco Calibration Kit 1 Vitalograph CO Calibration Gas Refill Please provide a quote, including shipping. Thank you! v/r David Nee, RN, MSN, PHCNS-BC MAJ AN Chief, Preventive Medicine Kenner Army Health Clinic Fort Lee, Virginia 23801 Office: 804-734-9344 Fax: 804-734-9053 BB: 804-274-9195

Answer

Dear David,

Thank you so much for contacting us.  I will be providing you with a quote shortly. If you have any additional questions, do not hesitate to call 1-877-706-4480 x 107or email me at christina@msecompany.net

Respectfully,

Christina Villa

MSEC Sales 

Date Posted:
2/5/2010 3:15:44 PM

Question
I want to buy consultation coats, hoever, not sure of the size. What is Medium and large sizes for your coats??

Answer

The sizing is as follows:

Medium:

Size, Chest & Hips = 38-40"
Waist = 32-34"
Neck = 15-15.5"

Large:

Size, Chest & Hips = 42-44"
Waist = 36-38"
Neck = 16-16.5" 

Date Posted:
2/5/2010 10:47:14 AM

Question
Hi, I am in South Africa, and I am looking for a manual spirometer to help manage my wife's COPD. I have search everywhere here to find one, but unbelievably without success. I wondered if you or the manufacturer distribute these in South Africa, or if you knew of an anyone that does. Any help you can give would be most appreciated. Regards, Dave Braddick

Answer

Dear Mr. Braddick:

Thank you for your inquiry.  We can certainly ship to SA.  Take a look at our selection of Incentive Spirometers & Peak Flow Meters and if you find what you like, you can place an order online.  For international orders we accept payment via paypal and bank wire transfer. 

Date Posted:
2/5/2010 4:37:05 AM

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