If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Is there a protective waterproof garment that an aide can wear when showering a patient so that the aide does not get their clothing wet? Thanks!
Answer
Thank you for your inquiry. We would recommend disposable coveralls. This is a fluid repellent product. It is easily put on over your footwear and clothing and can be disposed of after use. You can search coveralls on our website. We have a large selection to choose from.
Date Posted:
10/24/2018 4:04:31 PM
Question
I have a Medical Assistant training space without a water source nor are their drains. I would like a catalog to look at options: 518 S. 3rd Street, Phoenix, Arizona 85004. Thank you....
Answer
Good Morning Randy:
A brochure with portable hot water sinks, has been emailed you last week. Should you have any questions or would like a formal quote, please contact Gary or Christa at 713-706-4480 or inquiry@msec.co.
Date Posted:
10/20/2018 9:45:47 AM
Question
Hello, I am a pediatric/PICU nurse manager and am looking at purchasing disposable scrubs for pediatric/adolescent patients that are on suicide ideation precautions. These scrubs would not be able to have a drawstring. Do you carry anything like this? Nichole
Answer
Good morning Nichole,
Thank you for your inquiry. We have several options that might meet your specifications. I will need some additional information from you in regard to sizing and quantity and will follow up with you this afternoon. Looking forward to speaking with you.
Christa W.
Christa@msec.co
713-706-4480 ext. 102
Date Posted:
10/19/2018 4:09:12 PM
Question
shippingarmed or disarmed?thanks
Answer
A quote will be sent to you shortly.
Date Posted:
10/16/2018 3:50:31 PM
Question
Do you have any shop drawings or submittal data on this product
Answer
Specs have been emailed to you in a separate email.
Date Posted:
10/15/2018 1:43:22 PM
Question
IMPORTANT...were in a time crunch. I've been trying to find out if we can adjust the tractors on this chair. We have two. They move too freely and therefore on stairs go too fast. An employee has worked with Stryker and it didn't do that. Can we adjust the tractors and HOW
Answer
Good evening.
We do not offer Stryker brand evacuation chairs. Our brand chairs MS3C have a tension adjusting screw on free end of the tracks. For Stryker brand products you would have to contact their tech support.
Date Posted:
10/11/2018 4:10:36 PM
Question
What is manufacturers recommended temp setting for this blanket warmer, when full.
Answer
Good morning,
Thank you for your inquiry. According to our specialist they do not have a recommended temperature setting for a full warmer. The specialist stated that they do not list a recommended temp because that is up to the clinic to decide. The warmer is able to reach temps up to 160 degrees Fahrenheit. Please feel free to contact me directly at Christ@msec.co with any additional questions you might have.
Respectfully,
Christa Wong
713-706-4480 ext. 102
Date Posted:
10/1/2018 10:29:16 AM
Question
I am needing a quote and turn around time for medical cabinets for a vet clinic I am building.
Answer
Good Morning Dr. Ball:
We'll be happy to provide you with a quote. Typical lead time is 12-15 business days. Please provide us with a layout of the facility and we will be happy to provide you with a quote. You can email or fax details to 713-706-4161..
Date Posted:
9/26/2018 8:21:33 AM
Question
We are looking at disposable towels for our hospital, is it possible to have a sample towel or two sent to us for evaluation to see if the size and absorbency would meet our needs
Answer
Dear Robert:
Thank you for your inquiry. We can provide you with samples. Please provide us with a shipping address and product specifications.
Date Posted:
9/20/2018 11:23:09 AM
Question
Who is the manufacturer of this stretcher
Answer
Good Morning Ann Marie:
Thank you for your inquiry. All MS3C stretchers are manufactured for MSEC (Medical Supplies & Equipment Co, LLC) under ISO manufacturing guidelines and are FDA approved. We are currently, out of stock for MS3C-100S, but MS3C-500AL is a comparable model. With our current promotion, we can offer you the same price on MS3C-500AL as for MS3C-100S, $875 plus free dock-to-dock shipping. Please let us know if you have any questions.
Date Posted:
9/20/2018 10:16:10 AM
Question
Hi I was curious as to whatthis mattresses weight capacity is and what the firmness is. Also is it shipped rolled up or laying flat My father is quadriplegic and is in desperate need of a firm innerspring mattrrss. Thanks for an uhh information you can give me.
Answer
Good Morning Joe:
Thank you for your inquiry. That particlular mattress would not be recommended for you father. If you can provide us with bed dimensions, we will be happy to provide you with some better options on the mattresses. We will look forwrd to your response.
Date Posted:
9/17/2018 3:47:52 PM
Question
Need price of Disposable medical hospital operation scrubs If pants alone or pants with tops Thanks
Answer
Thank you for your inquiry. In order to better assist you, we would need to know the desired quantities for both tops and bottoms along with sizes and ship to address.
Date Posted:
9/15/2018 6:41:13 AM
Question
Hi. Our school district would like to purchase the H-Brace Taping Table 27 which is listed for $303.89. Could you tell me what shipping costs would be to Torrington, Wyoming, zip code 82240? Thanks for your help.
Answer
Good afternoon Ms. Lemmon,
thank you for your inquiry. In order to provide an accurate shipping, quote we will need some additional information about the delivery location. Is there a loading dock at the delivery location or will this be delivered directly to a school? I would be happy to provide you with a formal quote. Please email your complete shipping address to Christa@msec.co.
Thank you,
Christa Wong
713-706-4480 ext. 102
Christa@msec.co
Date Posted:
9/11/2018 11:30:39 AM
Question
Is the vented version of Red Guards available
Answer
Good afternoon Ms. Dura,
Thank you again for your inquiry. We do have the Red Vented Guards available. Please feel free to coantact me directly with any additional questions at Christa@msec.co or give me a call at 713-706-4480 ext. 102.
Have a wonderful day,
Christa Wong
Date Posted:
9/11/2018 11:09:59 AM
Question
How sterile are tips of the instruments with guards if they are wrapped or placed in a pouch
Answer
Good afternoon Ms. Duran,
Thank you for your inquiry. According to our specialist the tips of the instruments are able to be sterilized through the pouch with the guards on. However sterile the product you are using to sterilize the instruments in the pouch is how sterile the tips will be even with the guards on. I have requested additional information on the subject and will be sending you an email with more information on the sterilization process with he guards. Please feel free to coantact me directly with any additional questions at Christa@msec.co or give me a call at 713-706-4480 ext. 102.
Have a wonderful day,
Christa Wong
Date Posted:
9/11/2018 11:04:31 AM
Question
Do you carry something that we have purchased elsewhere that they called a Edge Rest? We want it for a person using it on the edge of her desk for her typing. 4MDMedical has it by Alimed. Thank you.
Answer
Morning Lisa:
thank you for your inquiry. We don’t carry that type of product at this time.
Date Posted:
9/5/2018 8:37:11 AM
Question
Hello:We are looking for a replacement of the14in L x 12in W x 4in H only our 4 - inch footstool is worn out.
Answer
Dear Neil:
Thank you for your inquiry. Unfortunately, these are sold as a set and 4in chair is not available separately.
Date Posted:
8/29/2018 11:46:21 PM
Question
What type of mattress She is 92 and about 98 pounds - with a slow healing C2 fracture and stage 6-7 Alzhimers.
Answer
Dear Mr. Higgins:
Thank you for your inquiry. We have several mattresses which would be suited for your mother starting at $200. We also offer bed packages, including bed, mattress and side rails. Please contact us for any other questions.
Date Posted:
8/28/2018 10:13:57 PM
Question
hi can you please give me the dimensions of the whole tray, so I can make sure it will fit in my drawer. also what is the price of this item thank you
Answer
Good afternoon,
Thank you for your inquiry. This tray is 21w x 17d x 2h. The cost per tray is $131.37. Please feel free to email me directly with any questions at Christa@msec.co.
Have a great weekend,
Christa Wong
713-706-4480 ext. 102
Date Posted:
8/23/2018 3:30:44 PM
Question
I bought MS3C-300Ts on amazon but I need an owner's manual can you help? thanks
Answer
Thank you for your purchase. An email with the manual has been sent to you.
Date Posted:
8/15/2018 10:53:26 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
Page 522 of 522