Ask The Pros:

Question
what is the size of the unit?

Answer

The assembled dimensions are:

30in High
18in Long
12in Wide
3in Casters

Date Posted:
2/24/2010 12:38:25 PM

Question
I would like to know how I can get in the mail the instrution booklet on this mattress--My 73 year old uncle has this mattress and misplace his booklet----Please email me back as soon as possible-----THANK YOU MARLENE ZOTTI-----ZMARLE@AOL.COM----

Answer

Dear Ms. Zotti:

Are you certain this this the same mattress you have at home?  Otherwise, the information we send you will not be applicable.  Who is the manufcaturer of your mattress? 

Date Posted:
2/23/2010 5:30:41 PM

Question
Do you accept prescription and then subsequently bill the insurance?

Answer

Dear Jean:

Thank you for your inquiry.  Unfortunately, we do not bill insurance companies, at this time.   

Date Posted:
2/23/2010 5:10:52 PM

Question
Hello. I am a student at Worcester Polytechnic Institute and am doing my senior project on new stretcher designs. Is there any chance that I could get a more detailed drawing of your Ferno 29M with appropriate dimensions. This would be a big help for me. Anyways thanks a bunch!

Answer

Dear Jonathan:

Visit  www.ferno.com for the information you require.  Good luck with your project.

Date Posted:
2/23/2010 2:41:53 PM

Question
do these gowns have the openings on the sides? thanks

Answer

Dear Traci,

Thank you for the inquiry. These gowns are open in the back. The only slits on the sides are for the arms.  If you have more questions, please let us know.

Respectfully,

MSEC

Date Posted:
2/23/2010 11:17:51 AM

Question
Please help us buy this bed for our little girl she is 9yrs old and is from Mexico. We have Tricare Standard for Primary Ins. and Mediplus thur. Hartford for secondary. We need this bed very much. She has out grown her crib but still needs a cribs with full rails. The safe bed is too closed in.

Answer

Dear Ms.  Goodwin:

Thank you for your inquiry.  Unfortunately, we do not accept insurance coverage.  

Date Posted:
2/22/2010 7:43:33 PM

Question
I would like to know if you could ship this table internationally. If so, I would buy it in the US and have you ship it to Ecuador. Please let me know if this would be possible and how much it would cost. Thanks.

Answer

Dear Rene:

We do ship products internationally and will be happy to deliver a product to your desired destination.  However,  all international shipments require advance prepayment via bank wire transfer.  For more information, please contact Christina Villa, christina@msecompany.net or 877-706-4480 x 107.

Date Posted:
2/22/2010 6:10:55 PM

Question
How do I properly disinfect this specific sigmoidoscope?

Answer

 Dear Ms. Foster:

Please contact www.sterilmed.com.  This company specializes in reconditioning of scopes and should be able to provide you with the requested information.

Date Posted:
2/22/2010 5:22:35 PM

Question
hi can i use the life pak 300 just like an aed for a bls non-emergency company...

Answer
Life pak 300 serves the same function is an AED, but requires more technical knowledge to use.  AEDs are designed to be used by casual users in emergency situations. 

Date Posted:
2/22/2010 4:43:35 PM

Question
Other than the temperature range, what other markings are usually found on glass thermometers?

Answer

Unfortunately, we no longer carry any glass or mercury thermometers.  This item is inactive on our website and discontinued from our inventory.

Date Posted:
2/22/2010 1:43:17 PM

Question
I need a strong supportive walker for an unstable Mom w/arthritic knees that go out on her. She has one but it's very flimsy. Do you recommend this one or the bariatric walker?

Answer

Dear Rebecca:

In order to better assit you, please lets us know the following information regarding your mother:

• age
• weight
• height
• physical condition ( i.e ailments)
• intended frequency of us of walker

We look forward to hearing from you. 

Date Posted:
2/22/2010 11:33:22 AM

Question
we are looking to replace some of these units at our chiropractic office. I tried to click on the link on your FAQ for special pricing for medical professionals but it didn't work. Can you send me what the pricing would be for this machine for a chiropractic office?

Answer
Thank you for your inquiry. Please check your email for the formal quotation, if you have any questions please contact me at 1-877-706-4480 x 108 (kgilbert@msecompany.net)  

Date Posted:
2/22/2010 10:58:29 AM

Question
We need a table that is able to be easily moved from one room to another with the patient on the table. Your table looks like it would suit our needs but I don't want to spend that kind of money without knowing if it is easily moved.

Answer
The Motorized Procedure Table is fully mobile and has 5 inch locking casters.  If you need any additional information, please don't hesitate to contact us.  Thank you!

Date Posted:
2/22/2010 10:25:53 AM

Question
Is this body wash made to use as a shampoo for hair? A nurse used a similar brand on me in hospital and it caused hair breakage and loss. Please reply if this is made for hair?

Answer

 Dear Deb,

Thank you for the inquiry. Yes, this can be used as a body cleanse and shampoo.

Respectfully,

MSEC

Date Posted:
2/22/2010 10:19:27 AM

Question
* Stretcher made of canvas materials of any equal one * Carrying handles made from aluminum or wood or rubber * Could be folded from the middle by hinges when not in use * Has two 2 straps to secure the patient * Certificate of origin from the manufacturer original country * One year warrantee from the delivery date * Sample to be presented to the client * We will provide you with the official logo to be printed on the stretcher Quantity required 1000 Stretchers

Answer

Dear Kamal,

Thank you for the inquiry, unfortunately, we do not offer this service. I am truly sorry for the inconvenience. If you want the stretchers without the logos, we can then quote you the following strecther:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22491/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
2/22/2010 2:51:47 AM

Question
Do different nebulizer machines give more steam output?

Answer
With most nebulizers you can regulate the amount of medication being delivered.  When purchasing a nebulizer, look for the flow control options.

Date Posted:
2/21/2010 12:28:53 PM

Question
Can this product be obtained with a say 4/5'traction rope with the S hook? I need to be able to sit.

Answer

Dear Ron,

Thank you for the inquiry. The manufacturer does not recommend that adjustment. It is best used on the door. They said to maybe get a high chair/stool in order to accommate your situation. Any alternations does not make the us liable for any inquiry.  It is strongly discouraged.

Respectfully,

MSEC

Date Posted:
2/20/2010 8:08:29 PM

Question
Can you please tell we what the lowest height is that this bed can go ? I need the top of the mattress to be at about 20 in.

Answer

Dear Richard,

Thank you for the inquiry. The lowest position this bed goes to is 13 inches. Depending on the thickness of your mattress, will depend its height from the base. Our mattress is 6 inches thick, so the total height would be 19 inches from the ground. We also carry a 7 inch mattress. If you need a quote with shipping for this item, please let me know. My phone number is 1-877-706-4480 x 107 and my email is christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
2/20/2010 2:17:02 PM

Question
Could I use Myogesic balm for overactive bladder pain and discomfort

Answer
Myogesic balm is recommended for short term relief of sore muscles and joints. 

Date Posted:
2/20/2010 1:27:19 PM

Question
I spent the month of November in the hospital after two surgeries in the lower abdominal area. One surgery left a half-dollar sized hole two-inches deep in my groin, the other surgery left a tennis ball sized hole in a more delicate area that had massive inflammation from the spread of infection. In December, I started outpatient whirlpool therapy, after which the wounds would be debreeded sic and then packed with aquacell silver. Over time the groin has completely healed. The other wound has reduced in size until it is now about the size of the end of my pinky, however, there is still a hole around it slightly smaller than a dime. Today, I was told there would be no more whirlpools because too much whirlpool therapy can be bad for you. How can whirlpool therapy be bad for you? I go for therapy every other day for fifteen minutes. The therapist said she still noticed some slough yellowish dead skin, which I understood was the purpose of the whirlpool - to help make removal of dead skin easier. My question is: Can whirlpool use literally be detrimental to a patient's wound care therapy? If so, how?

Answer

Dear Rik:

Thank you for your inquiry.  Unfortunately, we can not provide treatment recommendations or diagnose the impact of an ongoing treatment.  If you are dissatisfied with your therapists response, please consider getting a second opinion. 

Date Posted:
2/20/2010 12:38:27 PM