Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Dear Supplier: As a medically retired individual, I use many gadgets each day to make life easier, but at a senior citizens meeting, I was asked to brings some of my gadgets. I also told the director that I would bring some catalogs. Please send some to my address. Sincerely, Connie McLeod

Answer
Please email us your shipping address. 

Date Posted:
2/28/2010 7:59:32 PM

Question
test

Answer
test reply 

Date Posted:
2/28/2010 6:27:34 PM

Question
Can you please confirm that this is a twin mattress suitable for hospital bed mattress replacement.

Answer

 Dear Simone:

Thank you for your inquiry.  Deluxe Extended Inner Spring Mattress  item# 405TTUF is designed for a standard hospital bed.

Date Posted:
2/28/2010 5:26:11 PM

Question
Wondering the weight of this table.

Answer
The weight of this table is approximately 33-35 pounds. 

Date Posted:
2/28/2010 11:59:00 AM

Question
Can you please consider selling me some of wall scope mount item without the optics body? I need to use this kind of stand on an Zeiss OPMI 6 body that I have any I would like to buy just the stand, arm and light power. please send me prices if you sell this alone. Regards Oliveira

Answer
Thank you for your inquiry. Could you give us the item number of the unit in question? 

Date Posted:
2/28/2010 6:34:41 AM

Question
Ive had my N20 for over 8 yrs and have never had any problem until recently. I had not used it in over a year, and when I put in the batteries, the unit will not turn on. Ive tried replacing the new batteries without any luck. Do you have any idea what the problem may be? Thanks

Answer

Dear Mr. Stein:

Thank you for your inquiry.   If the unit was properly stored at room temperature then it maybe simply time for a new one. 

Date Posted:
2/27/2010 9:45:56 PM

Question
wHAT IS THE WEIGHT FOR EACH ONE AND CAN YOU DELIVER THAT TO egypt

Answer

Deer Mr. Morcos:

We can ship products to Egypt.  However, the cost of delivery of this item would make the product cost prohibitive.  We would advise you to look for local/ regional distributors of these products. 

Date Posted:
2/27/2010 3:48:04 PM

Question
Are Telfa Bordered pads air tight, or will they allow a wound to breathe?

Answer
The adhesive on Telfa dressings is a soft, breathable adhesive that conforms to the toughest areas.

Date Posted:
2/27/2010 1:02:15 PM

Question
Need composite steel toed do you have them?

Answer
Unfortunately, we do not have any steel toe diabetic boots in our inventory at the moment.  You may try this website for options: http://www.healthyfeetstore.com/mensboots.html 

Date Posted:
2/26/2010 3:14:43 PM

Question
For a 70 in tall, 36 year old after abdominal surgery, what is the aver ml. the the incentive spiromety should reading?

Answer

Dear Ms. Dailey:

You may wish to study the following web page for answer to your question http://www.biologycorner.com/worksheets/lungcapacity.html 

Date Posted:
2/25/2010 9:27:36 PM

Question
I work with a medical clinic and would like to find out if MSEC works with insurance companies to receive payment. Thank you. Manuel Moreno

Answer

Dear Mr. Moreno:

Thank you for your inquiry.  Unfortunately, at this time, MSEC does not bill insurance companies directly.   

 

Date Posted:
2/25/2010 7:24:36 PM

Question
REQUEST FOR QUOTATION This is an inquiry, not an order. ITEM QUANTITY UNIT DESCRIPTION UNIT COST TOTAL COST 1 10 Doz. Blanket, thermal, 66†x 90â€, white, 100% Cotton Brand Bid _____________________ 2 120 Each Pillow, 21†x 27†polyfill w/staph check waterproof covers 3 15 Doz. Towel, cotton huck, 18†x 36â€, white Imperial Textile #HT1836 or equal Brand Bid __________________ 4 50 Doz. Underpad, 34†x 36â€, reusable w/triple layer cotton or cotton/poly facing, wicking effect soaker, waterproof barrier, non-slip surface Imperial #Q3436MD1 or equal Brand Bid ____________________ SHIPMENTS MUST BE IN FULL CASE QUANTITIES ORDERS TO BE SHIPPED WITHIN 5 WORKING DAYS AFTER RECEIPT OF PURCHASE Prices quoted good for __________ days.

Answer

Thank you for your inquiry. Please resubmit quotation to the following email addresss: kgilbert@msecompany.net  

Date Posted:
2/25/2010 7:15:32 PM

Question
I am trying to find an Oximeter Sensor by the name of Oxy Tip+ I know that it is Manufactured for GE HEalthcare. this probe is a disposable wrap that wraps around an infants foot or adult finger etc. if you could please help me I would really appreciate it. Thank you, Shauna Porter

Answer

Dear Shauna,

Thank you for the inquiry. Unfortunately we do  not sell this sensor. We carry the Nellcor brand. Please contact GE, they sell directly to the end users.

http://www.gehealthcare.com/usen/patient_mon_sys/mon_systems/products/oxytip.html

Respectfully,

MSEC 

Date Posted:
2/25/2010 4:05:46 PM

Question
Has there been any study that shows the use of the kits reduces infection rates or reduces complication?

Answer

Unfortunately, we do not have any technical information regarding the study of the use of these kits.  At the link below, you may find information as a sample policy/procedure for PICC dressing changes.

http://www.iv-therapy.net/pdf/dressingchange.pdf

Date Posted:
2/25/2010 3:43:47 PM

Question
Hello, I need to buy a privacy screen that weighs aprox 10-15 lbs. Do you have any recommendations?

Answer
The screen we have closest to this weight is our Non-Magnetic Folding Screen which weighs 7 pounds. 

Date Posted:
2/24/2010 7:15:43 PM

Question
does this company take insurance coverage for a nebulizer

Answer
Unfortunately we do not handle any type of insurance.  If necessary, we are able to provide appropriate documentation so that you may be reimbursed. 

Date Posted:
2/24/2010 4:41:10 PM

Question
Does your company sell vomit bags?

Answer

Dear Maribel,

Thank you for the inquiry. We do in fact carry the bags you are looking for. We sell  them in boxes of 24, 144 and 500. Please let me know if you would like a quote on any of these. (christina@msecompany.net)

 

Respectfully,

Christina - MSEC Sales 

Date Posted:
2/24/2010 3:46:28 PM

Question
Are these one time use or can they be sterilized for multiple use

Answer
These are multi-use forceps. 

Date Posted:
2/24/2010 2:14:22 PM

Question
Will this also provide compression? I am recovering from a traumatic foot injury and have used a stockinette that is stretchy. I just need them to cover up the scars on my foot and provide a little compression when wearing sneakers, open shoes, etc. Please reply ASAP. Thanks!!

Answer
Unfortunately, we do not have any stockinettes that will also provide compression other than our Medical Compression Stockings & Hosiery.  There is a company that supplies a stockinette that is 92% cotton and 8% elastic that will provide the slight compression you may need. 

Date Posted:
2/24/2010 2:14:00 PM

Question
Has this been tested against a mercury standard? Any published data? I've found many digitals to be inconsistent compared to aneroids. Any suggestion for further reading? Thank You!

Answer

Dear Dr. Novak:

Thank you for your inquiry.  This items is manufactured by Omron Corp.  You can direct your inquiry to the company by visiting their site at www.omron.com.  We do not have access to any of the studies you have requested.

Date Posted:
2/24/2010 1:32:00 PM

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