Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

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Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
How many milligrams of iodine are in an ounce of Dag solution?

Answer
There is 0.06% iodine in 0.1PPM of DAG solution. 

Date Posted:
3/8/2010 9:07:24 PM

Question
i'm looking for a 'slide that goes on the shoe to make it easier to walk . it slips on the shoe around the front of the shoe and just the heel. the bottom of it is very smooth .

Answer
Unfortunately, we do not have this type of product in our inventory.  The only item we were able to find is a "Carpet Skate" which attaches to the shoe as you described. 

Date Posted:
3/8/2010 8:16:36 PM

Question
I am setting up a fake hospital room at our Corporate headquarters in NJ to use to photograph our products in. We manufacture patient monitoring equipment. I need to purchase track and drapes to have installed by 3/17 for a shoot on 3/22. Just one patient bay, please call to discuss. Thanks

Answer

Maureen:

As per our discussion, please fax the layout to 713-706-4161, Attn: Gary.

Date Posted:
3/8/2010 5:58:57 PM

Question
what all medications can be used with this. What about pulmozyme and 7% hypersal ????

Answer

Dear Ms. Gamble:

Thank you for your inquiry.  Unfortunately, we can not comment on what specific medications can be used with nebulizers.  Please consult with your doctor or pharmacist.

Date Posted:
3/8/2010 5:12:19 PM

Question
do you deliver in canada? or do you have a canadian supplier?

Answer

Dear Dan:

We do deliver to Canada, but we do not have a Canadian distributor.  If you would like to provide us with your delivery address and whether or not you have a loading dock, we will be happy to provide you with a quote.  You can respond to the address on this email.   

Date Posted:
3/8/2010 3:40:24 PM

Question
What size shoe in this particular shoe should I order for a patient whose foot length is 9 3/4 inches and 3 3/4 inches wide at the metatarsals

Answer

Dear Ms. Singh:

We would recommend size 10 wide. 

Date Posted:
3/8/2010 1:34:49 PM

Question
I work for a facility that provides services to adults with developmental disabilities. We are currently looking for a table of some kind to be primarily used to change briefs. We think we would like something in the 40 width range with pull-up rails. Am interested in your recommendation.

Answer
Thank you for your inquiry. I should have some information to your shortly with various options to help your patients.  

Date Posted:
3/8/2010 12:42:00 PM

Question
Is this chair FDA approved? Can you order the chair in 220V? Thank you Elizabeth

Answer

Dear Elizabeth,

I attached the literature to another email. Let me know if you have any additional questions.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
3/8/2010 4:33:49 AM

Question
How does the chair recline? Do you need to go behind the chair or are you able to recline the chair by staying at the side of the chair? Do you have an electric 220V version of this chair? Thank you Elizabeth

Answer

Dear Elizabeth,

I just emailed you some attachments for this chair. Let me know if you need a quote with shipping.

Respectfully,

Christina Villa - MSEC 

Date Posted:
3/8/2010 4:29:42 AM

Question
I WOULD LIKE TO KNOW HOW LONG THE CHORD IS AND COULD SOMEONE BE ABLE TO USE THIS PRODUCT SITTING IN WHEELCHAIR. MY BROTHER NEEDS SOMETHING TO HELP UPPER EXTREMITIES BUT CANNOT STAND FOR LONG PERIODS OF TIME. HE ALSO CANNOT AFFORD TO LAY OUT FOR EXPENSIVE EQUIPMENT. PLEASE EMAIL ME BACK.

Answer
Thank you for your inquiry. The door mounted pulley wouldnt be recommended for a wheelchair user. However, please see our Economy Wall Mounted Overhead Pulley which can be placed in a lower position for someone who is wheelchair bound.

Date Posted:
3/8/2010 12:02:29 AM

Question
I want to know if you do delivery to Puerto Rico. My grandma have an ulcer in her leg and she needs a podiatry whirlpool. Also I want to know about offers or if she can use her helth insurance to buy a whirlpool. Please let me know asap. Thank you!

Answer

Dear Ms. Cruz,

Thank you for the inquiry. We would be glad to ship to Puerto Rico. If you know which whirlpool you need, just email the item number and your shipping address so that I may create a quote. (christina@msecompany.net)

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
3/6/2010 8:13:58 PM

Question
Can insurance be used to purchase this device?

Answer

Dear Ms. Merz:

Some insurance plans may cover this purchase with doctors Rx.  However, we do not deal directly with insurance companies and would not be able to provide you with a definitive answer.  

Date Posted:
3/6/2010 6:45:23 PM

Question
Do you offer pricing on a Hausmann Side Table on wheels Model 9038-20-7909?

Answer

Dear Bruce,

Thank you for the inquiry. Yes, we do carry this item. The price is $395 plus shipping. If you need more than 1, I can give you pricing with shipping. Please email at christina@msecompany.net

Respectfully,

Christina Villa - MSEC  Sales 

Date Posted:
3/6/2010 3:54:19 PM

Question
does this record alarms that can be downloaded later.

Answer

 Dear Laura,

Thank you for the inquiry.  I emailed my technician for this question. I should have an answer shortly. Thank you for your patience.

Respectfully,

Christina Villa - MSEC

Date Posted:
3/6/2010 10:54:49 AM

Question
I am looking for a Professional shoulder pulley arm that has 2 pulleys and lightweight handles and a vinal covered metal standed cable like my wife uses at her rehab center- she had major shoulder surgery in October and is ow using this system at her rehab center twice a week.

Answer

Dear Thomas,

Thank you for the inquiry. I am going to suggest the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13711/new_prod_full.asp

It is our most popular physical therapy office unit that we sale.

Respectfully,

MSEC 

Date Posted:
3/5/2010 7:22:28 PM

Question
I am need information on M tank System, first these holder can these be use on the M tank? and do you have someone that could talk to me for maybe a quote? My number is 850-763-1900 ext. 207 We are on central time. Thanks, Sherry Hull

Answer
Unfortunately, this holder is only meant for use with a D or E size oxygen cylinder.  We do not currently have any tank holders/supports for a cylinder of this size. 

Date Posted:
3/5/2010 5:09:20 PM

Question
What is the weight capacity of this stretcher?

Answer

Dear Ms. Brooks:

As per our conversation, 5201GEN stretcher is no longer available.  Below are two comprable models around the same price range and with weight capacity of 350 lbs.  Please give me a call with any other questions at 877-706-4480 x 104 Gary.

 

 

Date Posted:
3/5/2010 2:44:04 PM

Question
I use AETREX NINE AND A HALF EXTRA WIDE WOULD I use the same in the boat shoe? Also have been told not to use loafers. Would the boat shoe work?

Answer

Dear Mr. Mendler:

The same size shoe you use wioth Aetrex should work for the Nautica Boat Shoe.  Boat shoes are similar to loafers.

Date Posted:
3/5/2010 11:54:41 AM

Question
I would like to know the dimensions. My mother is very thin and has a 16 x 16 wheelchair. I also would like to know the thickness. She currently has a 2 pad, but it is entirely too thick. Thanks

Answer
This cushion is 18in W x 16in D x 2in H.   The Foam Wheelchair Cushion is our only option for this size wheelchair, it is 16 x 16 x 2.

Date Posted:
3/4/2010 7:55:35 PM

Question
I have an excellent condition stress EKG system refurbished located in Houston. Q4000 Monitor plus Q 50 treadmill. Want to sell or trade for a regular EKG machine.

Answer

Dear Mr. Tan:

Thank you for your inquiry,  At this point, we do not forsee an immideate need for the product your are offering.  You may wish to inquiry with www.somatechnology.com/ regarding your offer.

Date Posted:
3/4/2010 7:51:31 PM

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