Ask The Pros:

Question
We are looking for trauma shears that we are using to cut clothes off of personnel. We need them to hold an edge as they will be required to cut multi layers of clothes on many personnel. We also need them to require as little effort as possible to meet the above requirements.

Answer
Either of our utility shears would be good for this purpose, they are both angled with one serrated and one non-serrated blade.

Date Posted:
3/12/2010 9:20:37 AM

Question
I need to know what type of material the step is made out of, our problen now is with infection control due to the fact our step are made of a sand paper tyoe material and are not easy to clean. Thank you.

Answer

Dear Carleen,

The step is made of rubber. Thank you for the inquiry, please let me know if you need anything else.

Respectfully,

MSEC 

Date Posted:
3/12/2010 3:23:22 AM

Question
how flat supine does the chair go? are there extension for the patient feet, something for them to rest on?

Answer
The supine position on our Access High-Low Exam Table, 0006BWR is completely flat.  There is a 15" pull out leg extension at the base of the seat.  If you have any other questions or need a shipping quote, please feel free to contact me.  Thank you! 

Date Posted:
3/11/2010 11:42:21 PM

Question
1 What is the spacing between shelves? 2 How far is the bottom shelf off the ground?

Answer
There is 11.5 inch clearance between each shelf.  The bottom shelf surface is 9-15/16 inches off of the ground. 

Date Posted:
3/11/2010 8:29:07 PM

Question
could you send me a pic of what this looks like when individually packed? Does it have a sealed case or wrapping?

Answer
Thank you for your inquiry. Please see your check your email shortly for a picture of the blanket individually packed.

Date Posted:
3/11/2010 7:10:52 PM

Question
Please send to me additional information to provide plumbing for this unit. For reference, the project is Campo School.

Answer

follow up with a call. 

customer called and Christina submitted info to him via e-mail BES

Date Posted:
3/11/2010 6:58:35 PM

Question
I like this design but I have a 56 waist. What do you have that is like this in front and back in my waist size?

Answer
The item nearest to this product that we have that may fit you would be our Lumbar Sacral Support without Compression Pad 

Date Posted:
3/11/2010 5:01:28 PM

Question
Dear Representative, I'm writing to learn if the Kupla-All is gluten/casein free. Please let me know as soon as possible. Regards, Doreen Jaress

Answer

Dear Doreen,

Thank you for the inquiry. I am checking into your question. I have contacted the manufacturer and I am waiting for their response.  As soon as they get back to me, I will forward the information to you.

Respectfully,

Christina Villa - MSEC 

Date Posted:
3/11/2010 3:14:11 PM

Question
Hi, Do you carry a brand of walk in bath tubs or transfer tubs? Thank you, Mike Gessner

Answer

Dear Mr. Gessner:

Thank you for your inquiry.  We do offer walk in-tubs.  Please contact us at 877-706-4480 ext 108 for Gilbert. 

Date Posted:
3/11/2010 3:07:57 PM

Question
looking for thigh length stocking to protect skin from chafing from brace on opposite thigh.

Answer

Dear Susan,

Thank you for the inquiry.  Depending on your size of your legs, any of these styles will work for protecting the skin.

http://www.medical-supplies-equipment-company.com/product/ppf/param/454_0__1_true/product_search.asp

Respectfully,

MSEC 

Date Posted:
3/11/2010 11:28:29 AM

Question
Hello,Good day,This jerry in Kansas US, i need the quoute for 20 units of Body Fat Loss Analyzer item# 381RMOMM i will love to know how much it will cost wih shipping to Manhattan... call me please, any information will be appreciate.+17855464071 Have a great time Regards

Answer

Dear Jerry,

I will be sending you a quote shortly. Thank your for the opportunity.

Respectfully,

MSEC 

Date Posted:
3/11/2010 9:45:31 AM

Question
My wife is looking for a full length lift for her entire foot, in order to correct a leg length discrepancy. I am wondering if the lifetime rubber heel lift is full length. The picture shows three different sizes. Two look small, like regular heel lifts, but one looks longer. Is it full length

Answer
Unfortunately, these are only heel lifts, not a complete lift-insole.  There is a company, Elevator Insoles, who has the type of products you're looking for. 

Date Posted:
3/11/2010 12:31:01 AM

Question
what error code is EEE 529

Answer

Dear Carlo:

To identify the error please take a look at the service manual nellcor www.nellcor.com/_catalog/pdf/sns/prodman/10006679b00.pdf 

Date Posted:
3/10/2010 9:22:19 PM

Question
We are in need of PMI kits filters, zeolite canisters, etc for these O2 concentrators: New Life Elite, New Life Intensity, Invacare 5, Invacare 10, Invacare Platinum XL, Puritan Benet 505. Can you please send me a quote for these? It would also be helpful if you could provide a breakdown of what parts are included in the PMI kits in case we need to order additional parts.

Answer

David:

Thank you for your inquiry.  You may be better served if you contact http://www.advantagemedicalsystems.com.  They specialize in O2 Concetrator units and accessories. 

Date Posted:
3/10/2010 7:46:56 PM

Question
I have a requirement of a brand new Alcon Phaco Machine. Model is not specified. If you carry this, please email or call me with details. Thank you!

Answer

Dear Ms. Briones:

Please contact Ken Matley at Universal Eye Care at 800-203-0616 or 949-230-9954.  Please make sure to let him know that you were referred to him by Gary from MSEC.  He should be able to assist you.

Date Posted:
3/10/2010 7:25:23 PM

Question
is this boot good for fx toes? need a closed toe cast boot, easy to walk in, need to get back to work & i have to have closed toe cast boot

Answer

Thank you for your inquiry. Please see our Closed Toe Medical Boot Cast it provides both the comfort and support needed after any soft tissue surgery. If you have any questions, please contact us at 1-877-706-4480.

Date Posted:
3/10/2010 5:48:58 PM

Question
I'm sorry to ask such silly question. I currently have this RemStar Pro with c-flex Sleep Apnea Machine that was maybe used a no more than 2 times, a cane, walker, and a wheel chair that has never been used. I know there are so many people out there that could use these kinds of equipment and I'd hate just to get rid of these items. Do you or is there a company that I could donate or sell these items to before I send them to a landfill? Thanks for your time, Marilyn

Answer

 Dear Ms. Doyle:

Before you send these items to a landfill, consider selling them on Craigslist.com.  It is easy and you can make a few dollars in the process. Good luck.

Date Posted:
3/10/2010 4:44:30 PM

Question
I have an older quantum 400 table. The control panel is on the side of the table, and the plastic panel is broken. i need a new one. please call me about availability. table is about 9-12 years old.

Answer

Unfortunately, this item is discontinued from our inventory.  We would recommend you contact the manufacturer, LSI International at 1-800-832-0053.

Date Posted:
3/9/2010 5:35:18 PM

Question
I need to order 2 male lab coats and had a question about your sizing. Currently our employees are using size 56L and they are too small so I wanted to find out the sizing on your XXL and XXXL male lab coats. Thank you.

Answer

Sizing is as follows based on our Unisex Knee Length Lab Coat:

2XL = Chest: 50-52 Waist: 44-46 Hips: 50-52 Neck: 18-18.5

3XL = Chest: 54-56 Waist: 48-50 Hips: 54-56 Neck: 19-19.5

Date Posted:
3/9/2010 10:20:12 AM

Question
In need of walker for toddler which has basket seat and head support

Answer

 Dear Mary,

Thank you for the inquiry. Unfortunately, we do not carry a walker with head support. Please take a look at our currect selections:

http://www.medical-supplies-equipment-company.com/product/ppf/param/1383_0__1_true/product_search.asp

Respectfully,

MSEC

Date Posted:
3/8/2010 9:32:06 PM