Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I need a left truss, size 38-41. If you can ship this, please email me and I will order one. Thanks Annabell

Answer

Thank you for your inquiry. We have two sizes available for this item please see below:

I would recommend the large size for the waist size specified above.

Date Posted:
3/15/2010 10:46:39 PM

Question
i just came from a trip to Libya and i had met people who asked me about medicla equipments. do you plan to do business overseas? would you consider this?

Answer

Dear Mr. Giaedi:

We conduct business all over the globe.  Our main criteria for overseas orders is we must receive advance payment prior to releasing the order. For more infomration, please email us at inquiry@msecom.net.

Date Posted:
3/15/2010 8:30:19 PM

Question
Where can I find a neoprene toe cover to cover my toes while I put my foot in an ice bath?

Answer

Dear Jennifer,

Thank you for the inquiry. Unfortunately we do not carry anything like this. This is the only we carry:

http://www.medical-supplies-equipment-company.com/product/ppf/id/16541/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
3/15/2010 7:35:20 PM

Question
Hi, my daughter has bad posture and we tell her all the time to stand straight but it seems like she cant, her shoulders arelow and in front, and her back is arched all the time what type of posture support does she need?

Answer

Dear Maria:

Thank you for your inquiry.  In order to better assist you, could you please provide us with your daughters age, weight and height. 

Date Posted:
3/15/2010 3:55:03 PM

Question
Item# DS30851DRV Is the 8 inches from the floor to bottom of deck or top of deck? Distance from bottom of foot to bend of knee is 10 inches. My aunt is a dwarf, needs an all electric bed that she is able to get into without the aid of a stool. Thank you so much, Mellis Jane White

Answer

 Dear Mellis Jane White,

Thank you for the inquiry.  From the floor to the top of the deck. Also do not forget to add the mattress. If you have a 6 inch mattress the total height would be 14 inches at its lowest position.

Respectfully,

MSEC

Date Posted:
3/15/2010 2:24:00 PM

Question
I am looking for a cart with a width less than 32.5, height less than 57.5 & lenght less than 51 I need the cart to hold atleast 16 trays. our tray size is 14 x 18.

Answer

 Dear Allan,

Thank you for the inquiry. This is the closet I can get to your specifications:

Width:  21.625  inches

Height: 58  inches

Length: 31.25  inches

It carries 16 trays, size 14 x 18.

Let me know if you are interested in the receiving a quote.

Respectfully,

Christina Villa - MSEC Sales

(christina@msecompany.net)

 

Date Posted:
3/15/2010 12:36:08 PM

Question
The description does not give the dimensions of the cart. I need height, width and length. Thank You !!

Answer

Dear Allan,

We have made the adjustments on the website. Please click the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/16303/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
3/15/2010 12:25:02 PM

Question
I have a customer that needs 600 Otoscope/ophthalmoscope plug in diagnostic sets. What is the best price you can give me?, I need the devices in Laredo Tx. Can you recharge these handles in the USA electricity outlets? please send me pictures. Sincerely Dr. Manuel de Hoyos Audiodiagnoastico

Answer

Manuel De Hoyos,

Thank you for the inquiry. I will get you a quote shortly.  You can recharge these handles with 110 volt.

Respectfully,

MSEC 

Date Posted:
3/15/2010 2:22:59 AM

Question
What brand? American Eagle, Hu-friendy, Marquis...?

Answer
This item is made by J&J Instruments. 

Date Posted:
3/14/2010 10:54:42 PM

Question
Can I buy this w/out the vinyl cover?

Answer

Dear Margaret,

Thank you for the inquiry. Unfortunately we do not sell just the cover.

Respectfully,

Christina Villa - MSEC 

Date Posted:
3/14/2010 4:00:34 PM

Question
I am a paramedic student working on a project for class. I was wondering if you had any information about how long Ferno stretchers last in the field. The project is on how the county I work for can extend the life of the stretchers. Any information you have would be greatly appreciated. Thank you.

Answer

Dear Amy:

Thank you for your inquiry.  But we would recommend you contact www.ferno.com for the information you had requested.

Date Posted:
3/14/2010 11:09:22 AM

Question
My daughter is having terrible trouble with her Large Fistula/Wound Pouch leaking, is there a double sided adhesive tape available, something like a roll of ordinary sticky tape that she could use, one side suitable to adhering to her skin and the other side for the attachment of the pouch?

Answer

The Double Faced Adhesive Disc should be sufficient in protecting from separation that may cause leakage.

Date Posted:
3/13/2010 9:16:43 PM

Question
I wanted to know if this would be suitable for an 8 year old child..would it fit him well? also if not please provide me with other products that contain a splash guard..also whats is your return policy on this product.. thanks

Answer

Dear Marwa,

Thank you for the inquiry. This item is not suitable for a child. Toilet seats, commodes and safety sitting items are not returnable due to OSHA laws.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/238963_0_1_0/Products.asp

Respectfully,

MSEC 

Date Posted:
3/13/2010 3:38:58 PM

Question
Is this sling made by Zimmer? thanks.

Answer
This sling is made by Bird and Cronnin. 

Date Posted:
3/13/2010 1:15:38 PM

Question
My father is just getting out of the hospital after 3 months for cellitus from his bed sores. I am bringing him home to my house to live. He is totally bedridden. What is the best product for a person like this. Also how would I get medicare to pay for this?

Answer

Thank you for your inquiry.  ACS Comfort Gel Plus Overlay  is best used for individuals who are not completely bedridden.  Low Air Loss Alternating Pump & Mattress System is a much more effective solution for providing comfort and preventing bed sores for bed confined individuals.  Medicare reviews claims on a case-by-case basis.  Since we do not file for Medicare reimbursements, you may wish to contact a durable medical equipment in your area.

Date Posted:
3/13/2010 11:24:24 AM

Question
I use my inhalor almost everyday at least once, but every once in a while it doesnt work for me. I have had to go to the emergency room a few times and end up spending 500 plus dollars, is the micro air nebulizer good for me and is it widely accepted by insurance companinies?

Answer

 Dear Ms. Wiseman:

Unfortunately we can not comment on whether MicroAir Vibrating Mesh Portable Nebulizer w/Video will item# V22U-ENOMR, completely prevent your attacks.  We recommnend consulting with a physician regarding the benefits of a portable nebulizer and also contact your insurance company for reimbursement coverage.

Date Posted:
3/13/2010 1:24:05 AM

Question
I am looking for a device to use with an ambu bag to deliver an MDI to a patient that is intubated.

Answer
Based on information we have found through research, the MDI is administered directly into the ventilator or endotracheal tube through a holding chamber .  Unfortunately, we do not have any additional information on this.

Date Posted:
3/13/2010 1:16:00 AM

Question
I was advised by a physician to obtain an air sport splint. I don't know what it looks like, I would like to know if this is just another name for the same product?

Answer

 Dear Kathy:

Thank you for your inquiry.  If you would like to email us your diagnosis/ injury, we will be happy to recommend suitable products.

Date Posted:
3/12/2010 9:22:15 PM

Question
Hello. I am a manufacturer of sheet metal medical tables. I would be interested in supplying you with them. Please contact me, and I can guarantee the lowest price, and very high quality. Thanks! cb@manufacturingcb.com www.manufacturingcb.com

Answer

Dear William:

Please email us info on your products and pricing.  Or are you custom design operation exclusively?  Please advise. 

Date Posted:
3/12/2010 3:07:07 PM

Question
Would it be possible to get information on the surgical instruments that you have and a price list?

Answer

Dear Ms. Neal:

Thank you for your inquiry.  Our selection of surgical instruments and prices can be found here: http://surgical-instruments-supplies.medical-supplies-equipment-company.com/.  If you are looking for something specific or interested in volume pricing, please contact us toll free at 877-706-4480 x 106 Brittany. 

Date Posted:
3/12/2010 10:03:45 AM

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