Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Could you tell me the Dimensions of the Adjustable Hi-Low Treatment Table? Best regards, Maja Kozel

Answer

Dear Maja,

Thank you for the inquiry. The Adjustable Hi-Low Treatment Table's width is 28 inches and the length is 75 inches.

Respectfully,

MSEC 

Date Posted:
3/18/2010 4:32:49 AM

Question
What kind of warranty and technical support are available for this product? Does the support/warranty come from Nellcore or MSE Company? What is the approximate life of the product? Thanks so much for any info! Andrea LaPointe

Answer

Dear Andrea,

Thank you for the inquiry. The warranty is for 1 year from the date of purchase.  The manufacturer is available for tech support, Nellcor, http://www.nellcor.com/serv/index.aspx

The warranty is thru MSEC.  The life of the product depends on regular wear and tear.  If you have any problems with it, please notify us immediately.  We have one ready to ship.

Respectfully,

MSEC

Date Posted:
3/17/2010 10:01:00 PM

Question
Hi, I am the head of a biosafety laboratory where we work with HIV and HCV. I am interested in the gown that you are selling. Do you have any information regarding the protection from blood born pathogens? Thank you Marielle

Answer
Unfortunatley, this gown, being fabric reinforced, is not completely impervious.  We would recommend an impervious gown for this type of environment.  Our  Prevention Breathable Microporous Gown would be the best suited disposable gown for this environment.  Additional information can be found on the link above to the product page.

Date Posted:
3/17/2010 7:08:06 PM

Question
looking for a draw sheet that is 36 inches wide==== 54 inches is too wide for a true drawsheet...

Answer

Dear Carla,

Thank you for the inquiry. Unfortunately, the smallest width we carry is 54 inches.    I have attached a link to maybe another option:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24813/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
3/17/2010 6:31:29 PM

Question
is it cover by medicade and medicare

Answer

 Dear Angie:

Thank you for your inquiry.  Medicare works on a case-by-case basis.  However, we do not accept Medicare and can not answer your question definatively.

Date Posted:
3/17/2010 3:20:57 PM

Question
Hi I am looking for a mannequinn that can also give different breathing sounds. can you help

Answer

Thank you for your inquiry. Yes, we have a few mannequinn that has the capability of displaying various breathing sounds.  Please see our Clinical Nursing Kid Manikin or our Child Interactive PALS Manikin w/ Laptop  If you have any questions, please don't hesitate to contact me below:

Kemuel Gilbert 1-877-706-4480 x 108

Date Posted:
3/17/2010 2:46:21 PM

Question
What is the weight limit of this chair?

Answer
The weight capacity of this chair is 250lbs. 

Date Posted:
3/17/2010 12:32:04 PM

Question
Good Morning! Does this stretcher have shelving on the bottom? I can't tell from the picture. I prefer something with a shelf of some sort on the bottom. Thanks!

Answer

Thank you for your inquiry. Regrettably, our electric power transport stretcher do not include a bottom shelve. However, please see our Transport Stretcher w/ Bottom Shelve . If you have any additional questions, don't hesitate to respond to this email address. I would be glad to assist you!

K. Gilbert

 

Date Posted:
3/17/2010 11:38:11 AM

Question
Does this scale measure in pounds AND kilos? If not, please recommend a scale which does. Thanks.

Answer

Dear Anna,

Thank you for the inquiry. I have attached the following links to chairs that measure in Kilos and Lbs.

http://www.medical-supplies-equipment-company.com/product/ppf/id/23960/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/23959/new_prod_full.asp

If you need a quote with shipping, please let me know. (christina@msecompany.net

Respectfully,

Christina Villa - MSEC

Date Posted:
3/17/2010 9:24:38 AM

Question
Hi, My husband Chi Chang David Lin, who is a Physiatrist Rehab Medicine at New York Cornell Medical Center is going to speak at my daughters pre K class about his career sometime in late April. Like a show and tell. He's gonna bring some rehabilitation equipment for the kids to play with and look at borrrowed from Cornell. Thought it would be better if he could hand out some medical freebies to the kids that he will be talking to. There will be a total of 18 kids and 2 teachers. Does coloplast have anything like medical equipment they can give for free for 5 yr olds? Thought I would take a chance to ask. Was thinking in the terms of disposible stethoscopes, or disposible surgical mask and gowns, cheap reflex hammers, etc.. anything that would be medical for the kids to take home and play with. Thank you for your time and consideration. My address is: 91-17 71 Rd Forest Hills, NY, 11375 718-263-3762 -Annie Siu

Answer

 Dear Ms. Siu:

Thank you for your inquiry.  Although we admire and wish you well in your undertaking, we typically make donations to local charities and health organizations only.  Good luck with your speach.

Date Posted:
3/17/2010 1:25:15 AM

Question
i have been to the doctors a couple of times and they said to get a rubber hift lift. Will this heel lift last a good five years or so?

Answer
These are guaranteed by the manufacturer to have a permanent thickness, so should have no problem withstanding daily use for that time frame. 

Date Posted:
3/16/2010 9:19:32 PM

Question
Who is the manufacturer of this item? is this the only rehab shower chair you stock? Atre the footplates plastic or metal. Do you accept insurance or must we purchase and submit to our Carrier BCBS. Thank you.

Answer

Dear Mr. Lukowisz:

Thank you for your inquiry.  This is a stocked item manufactured by Tuffcare Medical.  The frame of the chair is coated with corrosion resistant inhibitors.  We do not accept insurance reimbursement, but will be happy to provide you with any supporting documents to enable you to file your claim.  For additional questions, please contact us toll free at 877-706-4480.  

Date Posted:
3/16/2010 6:45:48 PM

Question
Can you email me a quote for a single cart of this type in the Hammertone Blue color? Also, are there brackets available for this cart to mount sharps containers and glove box holders on the side? Thank you! If this ships by freight, we do not have a loading dock.  Infusion Solutions, Inc., 134 Prince Avenue, Suite B, Bellingham, WA 98226

Answer
We will have a quote prepared for you tomorrow as our shipping department is closed for the day. 

Date Posted:
3/16/2010 5:43:03 PM

Question
at times my mother forgets to turn the oxygen tank off after my dad is done using it and the oxygen can still be flowing for hours just into the room. Does this pose any type of safety hazard ? thanks Steve

Answer

The first question is what kind of oxygen regulator is currently being used.  The two general types are an open regulator, which allows for a constant O2 flow or a conserving regulator which allows for flow only when a patient enhales.   In either case, the room shoul be well ventilated and away from any sources of open flames.  If you would like to review options, please take a look at our selection of Oxygen Regulators .

Date Posted:
3/16/2010 1:14:40 PM

Question
How do you use the blood flow doppler ultrasound stethoscope? I need the basic details please. Thanks!

Answer

BACKGROUND: A new type of stethoscope relies on ultrasound to enable doctors to hear the sounds of the body in extremely loud situations, such as during the transportation of patients in MedEVAC helicopters, or wounded soldiers in Blackhawk helicopters.

HOW IT WORKS: These new ultrasound models transmit a sound signal into the patient's body. This sound is reflected back to the stethoscope at a slightly different frequency because it bounces off the internal organs, changing the sound wave patterný essentially, the Doppler effect. The difference in frequencies between the transmitted sound wave and the returning sound wave received by the instrument can be computed to determine the motion of the internal organs. This difference in frequency is then converted into audible sound. Ultrasound stethoscopes produce a markedly different sound than conventional ones. An acoustic stethoscope yields a 'lub-dub' sound from a heartbeat with the first beat being the strongest. An ultrasound stethoscope yields a 'ta-da-ta' pattern with the second beat being the strongest.

THE PROBLEM: Traditional stethoscopes transmit and amplify sound within the range of human hearing: from 20 hertz to 20,000 hertz. Most body sound, such as that of the heart and lungs, fall into the 100 to 200 hertz range. Current acoustic stethoscopes detect and amplify vibrations that allow doctors to hear the heart and lungs better. However, they become difficult to use around 80 decibels -- a noise level comparable to an alarm clock or a busy street -- and are useless above 90 decibels. Modern electronic stethoscopes improved that threshold to 95 decibels by replacing the earpieces with loudspeaker inserts, which provide a better seal over the ear canal. They also have electrical cables instead of the conventional tubing, decreasing acoustic noise. But this is still not sufficient to make the instruments useful in very noisy environments. The ultrasound stethoscope is nearly impervious to loud noise and can make accurate readings at noise levels up to 120 decibels, similar to the volume experienced in the front row at a rock concert.

THE DOPPLER EFFECT: Both sound waves and light waves exhibit the Doppler Effect. Just as a train whistle will sound higher as it approaches a platform and then become lower in pitch as it moves away, light emitted by a moving object is perceived to increase in frequency (a blue shift) if it is moving toward the observer; if the object is moving away from us, it will be shifted toward the red end of the spectrum.
 

Date Posted:
3/16/2010 12:17:55 PM

Question
hello, I am 4'11 and I Need reversible scrubs. I notice that this website sell unisex reversible scrubs in XS. Will these scrubs fit? What are the measuraments of the XS reversible scrubs?

Answer
The XS will fit women's clothes size 2-4 and the inseam is standard at 31". 

Date Posted:
3/16/2010 11:24:33 AM

Question
I bought 2 pairs of Jobst stockings in a medical store, What is proper way to wash them?... Thank you,Joe

Answer

Dear Joe:

The safest way is to hand wash the stockings in warm water and let them air dry or put them on gentle cycle in the drier.  Do not overdry.

Date Posted:
3/16/2010 10:36:33 AM

Question
My name is Dr Jon Schneider, i am a chiropractor at Brookings Chiropractic Center in Brookings, SD. We have three of these HF27 units and really only use one. Do you guys buy used equipment or would you be interested in buying these used machines from us?

Answer

Dear Dr. Schneider:

Thank you for your inquiry.  You may wish to contact www.somatechnology.com or www.bemes.com regarding the sale of your HF27 units.

Date Posted:
3/16/2010 9:45:18 AM

Question
Dear Sir, we have one Hospital in Rio de Janeiro Brasil, and we would like have your Company suppling us with all Surgical equipments and we also would like sell your equipmente to other hospitals here. can you give us the representation here in Rio?

Answer

Dear Ruy:

Thank you for your inquiry.  At this time, we do not have representatives in Brazil.  Our international prices are based on quantity purchased and require advance pre-payment prior to release of the order. 

Date Posted:
3/16/2010 8:16:01 AM

Question
How does this mount on a drop cieling? What kind of curtain do you use? We have an exam room that opens to the waiting room and want a curtain across the doorway. What kind of track and curtain do we need?

Answer
Thank you for your inquiry. Our track can be mounted on directly to the grid system, along the side of the grid's "T-bar". Add a screw every 24in to 36in for support. We carry Aloe-Antimicrobial Solid curtains. If you can provide us with the specifications of the exam room, we can provide a quote and pricing including lead time.  

Date Posted:
3/16/2010 12:14:45 AM

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