Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Q.what is the recommended age of infant for circumcision.Q.does urine of infant after circumcision can play role in healing process.

Answer
Newborns can be circumcised at birth.  Until the cut has healed, the circumcision area should be cleansed, disinfected and covered with a breathable sterile wrap. When not wearing diapers, the groin area should be exposed to air. Infants urine may cause mild irritation, but may aid in the healing process.

Date Posted:
3/23/2010 1:09:31 PM

Question
Can you tell me the PSI delivered through you Kangaroo pump 224.  Thank you  Kathleen Elias RN Nurse Consultant

Answer

Dear Kathleen,

Thank you for contacting us.  Please call the technical support line for Kendall products, 1-800-448-0190. They can assist you with your questions.

Respectfully,

MSEC

Date Posted:
3/23/2010 12:17:51 PM

Question
How do kids with cerebral palsy use the bathroom when on crutches or in a wheelchair what types of equipment do they use to help them in the bathroom? Please provide Stratagies for using equipment.

Answer

Unfortunately, we don't have any information within our company regarding this, but we have done some research and hope the following links are helpful:

http://www.cerebralpalsy.org/cerebral-palsy-help-and-support/potty-training-kids-with-cerebral-palsy-toilet-training-special-needs-children/

http://www.originsofcerebralpalsy.com/04-care/01-bathing-toilet.html

http://www.caringforcerebralpalsy.com/toilettraining.html 

Date Posted:
3/23/2010 7:49:58 AM

Question
We would like to see a better picture of this hoyer model. We would also like to know if the battery is rechargable, and if the charger comes with it. You may email us or call os at the number above.

Answer

Thank you for your inquiry. Please check your email shortly for additional images and more information about our battery powered lift.

K. Gilbert  

Date Posted:
3/22/2010 12:33:08 PM

Question
Does this table recline to be all the way level? Can it be used for gyn? We are interested in ADA accessible, but with a smaller footprint than your other table. Thanks

Answer

Thank you for your inquiry. Please check your email shortly for the response to your "Ask the Experts" question. If you have any questions, don't hesitate to contact my office at 1-877-706-4480 x 108

K. Gilbert  

Date Posted:
3/22/2010 10:23:45 AM

Question
I need to buy the following products: 200 units of Axelgaard Valutrode eletrodes 5 cm x 9 cm 200 units of Axelgaard Valutrode eletrodes 5 cm x 5 cm I await return on the values Leandro Berwig

Answer
 

6420 Richmond Ave. Suite 233, Houston, Texas 77057
toll free: 1-877-706-4480
international/local: 713-589-6059
fax: 713-706-4161
www.MSECom.net

Monday, March 22, 2010

QUOTE #904983
Mr. Leandro Berwig

Avenida Benjamin Constant 2849 Sala 102 Lajeado RS Cep
Lajeado, 95900
Brazil


Dear Mr. Leandro Berwig  :

Thank you for the opportunity to provide you with information and pricing for the products we have discussed.  As per our discussion, we are pleased to provide you the pricing for the following item(s):

Item number Name Price Quantity Ext. Price
22-901EXAMM Axelgaard ValuTrode White Fabric Top Electrodes 2in x 2in Square $4.50 200 $900.00
RI3-901EXAMM Axelgaard ValuTrode White Fabric Top Electrodes - 3in Round $5.50 200 $1,100.00

Subtotal: $2,000.00
Shipping: $166.74
Total: $2,166.74

 

Upon delivery, all packages should be inspected for visual signs of damage. All documented damage should be immediately reported to the shipping company and MSEC. If damage has been identified, the customer reserves the right to refuse the shipment. If damaged merchandise is accepted, then it becomes the responsibility of the customer to file damage claims with the shipping company.

If upon return to our warehouse the damage is confirmed, a replacement product(s) will be shipped to the customer at no extra charge. If the shipment is found to be undamaged, the customer may incur return shipping charges or restocking fees.

If these terms are acceptable, please sign and date below, and return this document via fax 713-706-4161 or feel free to contact us at 1-877-706-4480.

If you intend to make payment via credit card, your signature below gives us the authorization to charge your credit card in the amount stated within this quote.

If you intend to make payment by check, please make the check payable to MSEC and mail it to the following address: 6420 Richmond Avenue, Suite 233, Houston, TX 77057. Once the signed document has been received, a representative will contact you to make final arrangements. We look forward to working with you in the near future.

Respectfully,

Christina Villa
Business Development Manager
877-706-4480 x 107
Medical Supplies & Equipment Company, LLC

Question
Can you send samples of the upholstery and laminate finishes? We are building a new office You can send them to me at 960 Beaver Grade Road, Moon Township, PA 15108 if able

Answer

Thank you for your inquiry. Please check your email for more information regarding the color options available.

K. Gilbert  

Date Posted:
3/21/2010 5:37:39 PM

Question
I am looking for a Nebulizer that will flow the treatment into the mouthpiece like the machines in the hospital but be able to buy one that is used at home.

Answer

Any of our Nebulizers for aerosol therapy would be capable of your request. The following are a few of our most popular units:

Adult Compartment Compressor Nebulizer

Portable Compressor Nebulizer

Date Posted:
3/21/2010 3:39:09 AM

Question
What coverall may be use to protect against contamination from liquid/chemicals and to prevent pests to filter in such as flees or dust like particles.

Answer

Dear Liliana,

Thank you for the inquiry. We recommend the following coverall for your situation:

http://www.medical-supplies-equipment-company.com/product/ppf/id/8675/new_prod_full.asp

The coverall you need must be treated. The light weight coverall will not work.

Respectfully,

MSEC 

Date Posted:
3/21/2010 12:45:31 AM

Question

Answer

Dear Mohammad,

Thank you for contacting MSEC. Did you have a question on the following product? Did you need a quote for the table?  Please let us know.

Respectfully,

MSEC or email (christina@msecompany.net)

 

Date Posted:
3/20/2010 7:02:47 PM

Question
Medena Catheter - 12 straight, 30 Fr., flared end, Sterile is this the same as the Torbot Medena Catheter 8731 which has a flared vs. a straight end to it?

Answer
This is the Torbot Medena Catheter 8731, however it has been discontinued by the manufacturer and we no longer have inventory of this item. 

Date Posted:
3/20/2010 2:54:52 PM

Question
Could you please forward instructions for using the Flexiflo Patrol Pump as I am not familiar with these. I have been working in Outpatients clinics for several years, I am now working on the wards and notice that these are being used regularly. Thank you Catherine Flemingc

Answer

 Dear Catherine,

Thank you for the inquiry. I will send the attachment to a different email. (shortly to follow this one)

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/20/2010 9:44:46 AM

Question
Hello, I am a podiatrist looking to provide footwear to my clients and am looking into DVA approved footwear. Do you supply DVA approved footear? With thanks, Miriam

Answer
Most of the diabetic shoes we supply are DVA approved.  All of the shoes we carry by Dr. Zen are approved and most of the shoes by Aetrex which we supply are approved. 

Date Posted:
3/20/2010 12:58:47 AM

Question
Can you tell me if this mattress will fit a VA mechanical bed? Right now we have a Mattress we purchased from RC WIley that is too thick for my Dad to be able to use the handrails easily. IS this the one we will want and need - Dad is 87 years old and I worry about pressure on feet

Answer

Essentially, this is the same mattress in different lengths.  One of the design aspect of this product is that the middle layer of foot section has precision channel cut foam which provides additional pressure reduction in heel area.  Please keep in mind that this is probably the same height as your current mattress, so the stock-hand situation may still persist.  Pressure Reducing Foam Mattress , item# 3-0056 (36in x 6in x 84in long)

 

Date Posted:
3/19/2010 2:52:09 PM

Question
does this have a pulse flow setting or is it only a continuous flow?

Answer

All of our oxygen regulators are continuous flow.

You may try this website for an option:  http://www.shopdiscountmedical.com/ProductDetails.asp?ProductCode=PM-198705 

Date Posted:
3/19/2010 1:47:04 PM

Question
We are interested in a manequin with the ability to demonstrate suturing in the hip/buttock area. ANy other item you would suggest?

Answer
Thank you for your inquiry. Regrettably, we do not carry any mankins with the ability to demonstrate suturing in the hip/buttock area. We do have individual units just has arms and legs that has the ability to demostrate suturing. If you would like more information on these units, dont hesitate to respond to this email and I provide your company with more information.

Date Posted:
3/19/2010 9:42:50 AM

Question
Item pictured does not show opthalmoscope. Is the head included as stated?

Answer
Thank you for your inquiry. Yes, the Ophthalmoscope Head is including in this package.  

Date Posted:
3/18/2010 9:00:36 PM

Question
does this regulator have a setting of 7 liters per minute

Answer
This unit allows for settings from 1 to 15 LPM. 

Date Posted:
3/18/2010 8:30:25 PM

Question
I am Jeff Francis, and besides being a Captain at a local Police Department and a Licensed EMT in the State of Tennessee, I also teach outdoor Leadership/Education classes at two local Christian Universities. I was wondering if you ever make donations of backboards and straps to nonprofits such as Tennessee Temple Univeristy, or Southern Adventist University. I currently have about 20 students and facilitate outdoor activities both for credit and for weekened recreation. These include multi day canoe trips, backpacking, hiking, rappelling, rockclimbing and caving trips. Fortunately we have never had a serious injury. Thank you for your consideration in this request. J. L. Francis, M.S.Ed. c/o Tennessee Temple University 1815 Union Ave. Chattanooga, TN 37404 423.493.4100 or home J. L. Francis, 304 S. Sweetbriar Ave. Chattanooga, TN 37411 423.505.2238

Answer

Dear Jeff:

Thank you for your inquiry.  As a matter of company policy, all donations are made to local charity organizations.   Good luck.

Date Posted:
3/18/2010 8:25:56 PM

Question
My hospital bed is all electric. When it was given to me I was told that it would go up and down etc. and would vibrate. I plug this bed in and nothing happens. I was told that one remote control worked and the second one did not for unknown reasons. The control that is attached to the bed does nothing but when I press ON something is humming. Is this unit dead or is there something that I can fix, a plug is not securely connected, a wire is pinched, a fuze needs to be replaced, etc. Any help you can provide me will be greatly appreciated.

Answer

Dear Mr. Bross:

Thank you for your inquiry.  We would recommend that you contact the manufacturer regarding the issue with the functinality of the electric bed.  We would certainly advise you against tinkering with the unit until after you had a chance to speak with their Technical Support.  Manufacturer name or model is often times adhered to the frame of the bed. 

 

Date Posted:
3/18/2010 3:58:32 PM

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