Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
My question is not on this item but what kind of pillow or wedge would be good to use in bed after rotary cuff surgery. Heard people have to sleep on recliners and not sure I can do that and wondering what kind of bed item may work so I can sleep in bed. Thanks

Answer

Thank you for your inquiry.  You may wish to consider one of the following products:

Before making a selection, please consult with your doctor or chiropractor.

Date Posted:
4/1/2010 4:11:15 PM

Question
is this nebulizer battery operated or is an a/c adapter needed said it needed special filters! are they easily available and how much?

Answer
This nebulizer uses an a/c adapter and plugs into a wall outlet.  It does use special filters, but we sell them!  See our Replacement Filters for Reliamed Nebulizer.

Date Posted:
4/1/2010 3:40:03 PM

Question
Does this jacket come i any color than white and can it have a name embroidered on it

Answer

Thank you for your inquiry. Regrettably, this professional jacket is only available in white. But this jacket can be embroidered with your name or company logo. If you would like more information, please submit your embroidery request to kgilbert@msecompany.net

Thanks,

MSEC

Date Posted:
4/1/2010 1:54:48 PM

Question
Does your PPE professional Jacket, item

Answer

Dear Mr. Harp:

We did not receive your question.  Please resubmit or call us toll free at 877-706-4480.

Date Posted:
4/1/2010 1:44:12 PM

Question
can this table be put into the trendelenberg position If not, can you tell me the ones you have that can? Thanks.

Answer

Dear Jill,

Thank you for the inquiry. Unfortunately, item #5444HSM does not have a trendelenburg position. Please click the following links for tables that do:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25197/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25199/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/25198/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/18034/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/15671/new_prod_full.asp

Also, if you need a quote with shipping on any of these, please let me know. (christina@msecompany.net)

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/1/2010 12:55:11 PM

Question
can these be re-sterilized for repeated use

Answer
Unfortunately, this line of OR towels is meant for one-time use only.  We do have Reusable Surgical Towels available and they are able to be re-sterilized.

Date Posted:
4/1/2010 10:32:47 AM

Question
I am very interested in the purchase of the Kilmer LC 2891CNKM peds/crib with under storage. What kind of pricing am I looking at. Will purchase within the next 30 days.Thanks,Tawnya

Answer

Pricing has been sent to you per your request.  Thank you!

Date Posted:
3/31/2010 11:33:47 PM

Question
Would you be able to send a catalog to: Carole Fulton 8 Spruce Ln. Georgetown, MA 01833 She does not have a computer but would like to look at your catalog. THANK YOU, RC

Answer
Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you. 

Date Posted:
3/31/2010 9:42:24 PM

Question
Does the frame bolt down behind the seatHow far from the toilet tank will the frame extend forward?

Answer

Dear Ms. Franz:

Toilet Safety Frame item# OC653BXECGSI does bolt down to the toilet and the handles extend a few inches in front of the bowl.

Date Posted:
3/31/2010 7:32:03 PM

Question
do you need the wand to make it work

Answer
Please check the battery.  If that is not the cause, please contact the manufacturer.  The product may still be under warranty.

Date Posted:
3/31/2010 3:15:31 PM

Question
Do you know if medical insurance reimburse this machine

Answer

Dear Ms. Contreras:

Thank you for your inquiry.  Insurance coverage depends on your provider, your insurance policy and your doctor recommendation.  We would recommend for you to contact your provider for an answer to your questions.

 

Date Posted:
3/31/2010 2:16:46 PM

Question
I am using your pulse oximeter in my sleep research lab at the VA medical center in Detroit, and need to know your recommendations for cleaning the part that attaches to the patients ear in between each patient. Please forward me your specifications for cleaning this instrument.Lauren Marquette

Answer

Dear Ms. Marquette:

A seventy percent alcohol saturated solution gauze pad may be used for cleaning of the probes in the place of a medical grade alcohol cleanser when wiping the probe to remove debris and other foreign material. Repeat the same exercise as many times as possible but each time making sure that you use a gauze pad soaked in medical solution.

If you by any chance notice that there is blood or any other body fluids acquired from the contact finger inside the oximeter, you are advised to soak it in the solution for a period not exceeding ten minutes. This will go a long way in making sure that the clogged material will be disinfected and loosened for easier cleaning. It also prevents against disease outbreaks emanating from such dirt.

 

Date Posted:
3/31/2010 12:50:34 PM

Question
do you have this sink cabinet with stainless sink, gooseneck faucet and mixer as shown, with painted steel cabinet or stainless cabinetThank youMark

Answer

This cabinet is constructed of a 20 gauge painted steel, however the top is a high-pressure laminate.  We are currently working on this request in finding an all-steel cabinet.

Date Posted:
3/31/2010 11:33:02 AM

Question
Dear Sir, Please send us your best quote for the below listed item as soon as possible. Capnostat II Co2 sensor with airway adaptors for Co2 SMo ETCO2 SPO2 Monitor Make Novametrix Model 7100 Quantity: 2 units Regards

Answer

Dear Sanjiv,

Thank you for the inquiry. However, we only sell the unit as a whole and currently we do not have any in stock. Try calling Medical Concepts at 1-850-638-5430, they specialize in refurbishing these units.

Respectfully,

MSEC 

Date Posted:
3/31/2010 4:23:41 AM

Question
I am paraplegic which means I have less sensation below my Hip due to spinal surgery. So I need a caliber to walk or stand, I can only sit on my own. But I like to know regarding the products which can automatically assist me walking. Tha means is there any caliber which helps in movement without my efforts. please help you can call me any time.

Answer

Dear  Hariprabhu:

Thank you for your inquiry.  Unfortunately, we are not aware of the product(s) you are describing.  We would recommend consulting with a chiropractor or an orthopedic specialist for further assistance.

Date Posted:
3/31/2010 2:31:02 AM

Question
I would like to purchase a pair of these shoes but do not know how to determine what size I need

Answer

Dear Mr. Claren:

Thank you for your inquiry.  Unfortunately, there is no sure way of knowing which size of diabetic shoes may be the  most comfortable for you without actually trying them on.  If that option is not available, then you may start out with trying out diabetic shoes in the size of your regular shoes or 1/2 size larger. 

Date Posted:
3/30/2010 9:55:42 PM

Question
I am looking for scrubs with only a draw string. If you have these, I need to know the size of the waist band. I once ordered a set of scrubs that were enormous even though they were suppose to be medium. The tags were cut off/missing from inside and size wasnt able to be verified.

Answer

We do have Unisex Reversible Drawstring Scrub Pants.  The waist sizes for our scrub pants are as follows:

XS: 28-30

S: 32-34

M: 34-36

L: 36-38

Date Posted:
3/30/2010 11:24:15 AM

Question
I need information about these chairs.

Answer

Dear Mr. Bandek,

Thank you for the inquiry. I just left a voicemail with my phone number. Give me a call or email so we can discuss the Ultralite Dental Patient Chair.

Respectfully,

Christina Villa, MSEC Sales  (christina@msecompany.net)

1-877-706-4480 x 107

Date Posted:
3/30/2010 10:15:39 AM

Question
I am inquiring if the table can come with stirrups and warmer drawer If it is extra can I get and item number and price

Answer
We will follow up with information and pricing on the table you're requesting.

Date Posted:
3/30/2010 8:36:04 AM

Question
What is the weight limit this barwill support is it as sturdy as abar that is screwed into the an acrylictub - dont want dad falling.Thank you.

Answer

The Standard Single Grip Portable Grab Bars (Item #102CBBDG) is tested at 500lbs of pressure, while the Telescoping Grab Bars are only said to withstand half the pressure, so up to 250lbs safely, as the telescoping function decreases this limit.

Date Posted:
3/29/2010 9:38:04 PM

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