Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
If I order this product will I get exactly what I see in the picture - 5 Adult manikins- 2 infant manikins- 1 bagThanks,Linda

Answer

Thank you for your inquiry. This product only contains the infant CPR training mankin, as stated in the title. We apologize for any confusion regarding the image display. Also, the bag has to be purchased seperately.

Thanks,

K. Gilbert

Date Posted:
4/17/2010 11:10:55 PM

Question
how many voltage does this optic light source use I want to know because in Africa they use 220v not 110.please let me know. so that I can order .Thanks.

Answer

Thank you for your inquiry. Regrettably, this unit is only available in the 110 voltage. We apologize for any inconvenience this may caused.

K. Gilbert

Date Posted:
4/17/2010 1:10:02 PM

Question
I'm looking to purchase in bulk, the bottle adapter plug similar to the one that you get from Walgreen's Pharmacy. It's in a clear individually wrapped package with the syringe attached to the plug. I go through these like candy with all the liquid meds I have to give my son and Walgreen's won't freely give them out. Where can I purchase in bulk?

Answer
Unfortunately, without a brand name, item number or picture of this item, we are unable to identify exactly what you need.  Please provide any additional specifications or information you may have so that we may more accurately identify the product you are in need of. 

Date Posted:
4/17/2010 9:57:08 AM

Question
After smoking for 40 years, I quit and want to improve my lungs and breathing. Will this Air-Eze Incentive Deep Breathing Exerciser - help me.thanks

Answer

Dear Ms. Rightmire:

This device is designed to improve breathing and increase lung capacity.

Date Posted:
4/16/2010 10:38:26 PM

Question
I need help finding a bed. My brother is 6ft 4in tall and has a long torso. He has a bed right now that's been adapted to be long enough but bends at his back instead of his hips. Can you please suggest a bed for him? We've had no help thus far.

Answer

Dear Stacey,

Thank you for the inquiry. I have spent a good amount of time looking for an extra long hospital and I didnt have any luck. This is the largest bed we carry:

http://www.medical-supplies-equipment-company.com/product/ppf/id/12612/new_prod_full.asp

Respectfully,

MSEC 

Date Posted:
4/16/2010 10:31:28 PM

Question
you do not have a sizing chart for your tops like your pants.i am a 43-46 chest what top size should i get

Answer

Thank you for your inquiry. For the size specified above, there are two size options available. The 2XL (42-44in) and the 3XL (46-48in) chest.

Respectfully,
MSEC LLC

Date Posted:
4/16/2010 8:39:19 PM

Question
i am going to move in with my boyfriend to a new building and our apartment is on the second floor. its just like 4 steps to go up. do you think i can put this temp ramp on these stairs

Answer

Dear Sindy:

The wheelchair ramp is not really designed for use on steep angles.  You maybe better served to get a couple 2x10 pieces of lumber instead.  They are much less expensive you should hold up to the weight.

Date Posted:
4/16/2010 7:48:14 PM

Question
Hi, I just had a question, where and who can I contact for the purchasing department?

Answer
You can email all requests to inquiry@msecom.net

Date Posted:
4/16/2010 6:08:25 PM

Question
Is this product a hospital grade disinfectant What are its kill claims Do you have documetation for this?

Answer
Unfortunately, this item has been discontinued and is inactive on our website.  We apologize for any inconvenience.

Date Posted:
4/16/2010 3:10:06 PM

Question
how is one to clean an incentive spirometer and how often

Answer

  1. Take the unit apart. 
  2. Soak in warm water with mild soap
  3. Rinse thouroughly..
  4. Wipe clean and let air try.
  5. If used by a single individual - clean mouth piece after 6-8 uses, clean mouth piece after every unique individual.

Date Posted:
4/16/2010 12:34:05 PM

Question
What is the fabric that covers these pillows

Answer
The material covering these pillows is a Polyester/Rayon Blend.

Date Posted:
4/15/2010 10:12:48 PM

Question
is this catheter latex free or is it not

Answer

Dear Gwin,

Thank you for the inquiry. Here is the description from the manufacturer:

SMOOTH, NON-STICK SILICONE EXTERIOR COATING REDUCES CALCIFICATION BUILD-UP. FIRM, BUT FLEXIBLE, LATEX-BASED CONSTRUCTION WITH LARGE DRAINAGE LUMEN. MEDIUM LENGTH- ROUND TIP WITH TWO OPPOSING EYES AND A 5CC BALLOON. 18 FR

Let me know if you need anything else.

Respectfully,

MSEC

Date Posted:
4/15/2010 10:10:59 PM

Question
I need 23 ft. Can I order one 7 ft and 2 8ft and splice them together

Answer
We would recommend ordering in segments of no more than 4 ft lengths due to increased shipping rates for 6 ft and over packages.  So in your case, you would order 5 x 4ft, 1 x 3ft, 5 splices and up to 2 end-stoppers (hooks are included with the track pieces).  For more info or to place an order, please contact us toll free at 877-706-4480 or email to inquiry@msecom.net.

Date Posted:
4/15/2010 7:07:01 PM

Question
what would be the best product for myself as well as my son who has asthma also.That is genally called a breathing treatments.We need the machine that delivers the medicine given.

Answer

Any standard nebulizer would work sufficiently for your needs.  Below are links to a few of our most popular units:

Standard Portable Compressor Nebulizer

Omron Portable Compressor Nebulizer

Compact Ultrasonic Nebulizer

Date Posted:
4/15/2010 3:30:47 PM

Question
Can you please tell me what the thread count is for the economy flat bed sheet 440912TDMDM.

Answer

Dear Kelly,

Thank you for the inquiry. The thread count for item 440912TDMDM is 180. If you have any other questions, please let us know.

Respectfully,

MSEC

Date Posted:
4/15/2010 3:24:26 PM

Question
What are the dimensions of the chair

Answer

Dear Abby,

Thank you for the inquiry. I believe I just spoke to you. The seat width is 22.5 inches.

Respectfully,

MSEC

Date Posted:
4/15/2010 12:18:02 PM

Question
What is the inseam of the X-Long scrub pant. I need at the least a 37 inseam

Answer
Unfortunately, our longest length scrub pants only have an inseam of 34.5 inches.

Date Posted:
4/15/2010 11:46:26 AM

Question
would this be good after a rotator cuff repair i am looking for one with the waist strap as well as neck strap

Answer

You may also want to consider the following products:

Date Posted:
4/14/2010 6:28:23 PM

Question
I am having difficulty working out your shoe sizing. I am looking at Diabetic sandals item 5288APS. My regular size is a 8 1/2 regular fit. What size is this on your listing? thank you Doreen

Answer

Thank you for your inquiry. We apologize for the wrong size options. Please click here to revisit the diabetic sandals and choose the correct sizing.  

MSEC LLC

Date Posted:
4/13/2010 5:57:37 PM

Question
What size is the drawer, and can it be placed on the other side of the chairSitting in it- the drawer would be on the left side

Answer

Dear Tari,

Thank you for the inquiry.  The drawer can be placed on either side of the chair. You must specify what side at the time of order placement, please call your order in. The drawer dimensions are 18 L x 15.75 W x 3.5 D (inches).

If you need a quote with shipping costs, please email or call. (christina@msecompany.net or 1-877-706-4480 x 107)

Respecfully,

Christina Villa - MSEC Sales

Date Posted:
4/13/2010 4:58:32 PM

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