Ask The Pros:

Question
What do regulatory agencies/AAMI require re: cleaning/high-level disinfection/sterilization between uses of this instrument for removal of cerumen please

Answer
Unfortunately, we do not have this type of information.

Date Posted:
5/6/2010 10:30:59 AM

Question
I just brought my mom home from the hospital. Right now I am using a hoyer lift that medicare has sent us. The problem I am having is that my mom has carpeting in her bedroom. I cannot maneuver the lift on the carpet. Is there any kind of hoyer lift that can swivel at the center

Answer
Unfortunately, all of the lifts we carry do not have an articulating arm, only the "cradle" is able to swivel.  The bases are fixed, however, and some are adjustable in width.

Date Posted:
5/6/2010 8:44:16 AM

Question
Hi I would like to know if I can get a new lead for my nelvor PPB 290 and what the price would be and for postage also. Thanks from Stuart Turner.

Answer

Dear Stuart,

Thank you for th e inquiry. I need you to send us a picture of your current lead wire. I dont think the lead wires we sell are compatiable. Please forward the picture to christina@msecompany.net

Respectfully,

MSEC

Date Posted:
5/5/2010 11:33:14 PM

Question
I CANNOT FIND ANYONE THAT CAN TELL ME IF RESERT IS SAFE TO USE FOR ULTRASOUND TRANDUCERS. WE HAVE BEEN WARNED THAT CIDEX OPA IS NOT GOOD AND SHOULD START USING RESERT. I WILL NOT UNTIL I AM GUARANTEED NO DAMAGE WILL COME TO OUR PROBES. THE REP AT RESERT COULDN'T EVEN TELL ME!

Answer
Unfortunately, this is not a product/brand that we carry.  We recommend trying to gather this information at the manufacturer. 

Date Posted:
5/5/2010 5:54:38 PM

Question
What do the leads look like on this unit

Answer

Dear Linda,

Thank you for the inquiry.  I asked the warehouse to send me a picture. Are you talking about the sensor that is compatiable with this unit? If so here is the link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17852/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
5/5/2010 12:46:26 PM

Question
Hello there, I am going to start up new home health care agency. so can you please provide me list of equipments for new home care agency with prise of it? Thank you, Arpit

Answer

You may view our product listing on our website.  Some of the product categories that may be of interest to you are:

Home Health

Living Aids

Mobility

Respiratory

Wound Care

Date Posted:
5/5/2010 12:31:14 PM

Question
Dear Customer, How are you? Have a nice day! This is Jilly from Beijing Fengxing Machinery Hardware Co., Ltd . We are the professional manufacturer of high accurate heavy duty drawer slides. Our products are mainly divided into 5 series: FX3076, FX3053, FX3051, FX3045, FX3038SS and FX3035. They are widely used in the field of telecommunication, IT, medical equipment, automatic teller machine ATM,industrial toolboxes and kitchen cabinets etc; wherein, the extra heavy duty ball bearing slide is particularly used in tool cabinet or chest for smooth operation. We insist on manufacturing world-class ball bearing slides based on the principle of ‘quality first and customers supreme’ to meet the requirements of customers at home and abroad, and eager for developing more novel products with international excellent counterparts. Should any of the items you interest you, please contact us for more. We sincerely hope to cooperate with you! Regards, Jilly Beijing Fengxing Machinery Hardware Co., Ltd Web：http://www.fxslide.com Tel: 86-010-58594707 Mobile: 86-13436611722 E-mail: jillyvon@fxslide.com SKYPE: drawer-slider MSN:jilly-china@hotmail.com

Answer
We are not interested at this time.  Thank you. 

Date Posted:
5/5/2010 5:07:21 AM

Question
Is this rated for 1,2 and 3 stage bed sores

Answer

Thank you for your inquiry. Our alternating pressure mattress mostly help prevent future bed sores. We are unable to determined what level of bed sores would be suitable for this bed. We apologize for any inconvenience this may cause.

MSEC  

Date Posted:
5/4/2010 11:42:45 PM

Question
I would like to know if you sell de Hydrotherapy overhead hoist with the stretcher, hammock sling and body hoist and if you are so kind to send me a quote Thanks very much

Answer
We will have a quotation to you with pricing for the requested items. 

Date Posted:
5/4/2010 12:00:49 PM

Question
what is the weight limit on this seat please.

Answer
There is no specified weight capacity on this seat.  We would recommend no one weighing over 250-300lbs use this item as there is a vinyl cover which may be compromised (seams could split) with a higher weight.

Date Posted:
5/4/2010 10:39:28 AM

Question
Yahoo says that inquiry@msecompany.net is NOT WORKING. I want to place order for two 2 Nebulizer machinese but CANNOT send e-mail to your Company, why not? Reagards

Answer

We have not had any issues sending or receiving e-mails to our inquiry@msecompany.net e-mail address.  If you'd like to place an order, you may do so on our website at www.msecompany.net or over the phone with one of our representatives at 1-877-706-4480. 

After responding to this ATP, got auto-email back: This user doesn't have a yahoo.com account (mary.fuller@yahoo.com)

Date Posted:
5/4/2010 3:27:34 AM

Question
E-Series 24-inch Cabinet 5 Drawers with Key Lock Item# K5-42EHRF qty 200, color white give us the best C&F privce

Answer

Dear Nazir,

Thank you for the inquiry. I have a quick question. Are you a distributor or the end user?

Respectfully,

MSEC 

Date Posted:
5/4/2010 3:22:36 AM

Question
qty 200cand F bahrain urgent basis . please contact

Answer

Please respond to whether you are the end user or distributor.

Thank you.

Date Posted:
5/4/2010 3:03:13 AM

Question
I have this chamber and mask. I forgot how to clean it. I washed the mouthpiece and attachment. However, are you supposed to wash out the chamber as well

Answer

Dear Ms. Lund:

You can wash the chamber with mild soap and warm water. 

Date Posted:
5/3/2010 12:46:15 PM

Question
Could you please let me know who and email address I should contact regarding a new bathroom product I would like your company to review? Thank you in advance. Tom Bryce StayDry Systems

Answer
6420 richmond avenue, suite 233, houston, tx 77057 

Date Posted:
5/3/2010 11:43:05 AM

Question
what kind of mattress do you suggest with this bed Would a tempurpedic mattress be OK?

Answer

Dear Pauline,

Thank you for the inquiry.  As long as the mattress is able to bend with the contours of the bed, any regular foam mattress would be fine.

Respectfully,

MSEC

Date Posted:
5/2/2010 8:00:47 PM

Question
I would like to request the following samples of your products: Disposable Gray Polyester Blanket x 2 Disposable Hospital Sheet 58 x 96 Disposable Pillow Cover 21 x 30 I am very happy to pay for the samples as well as the courier costs as I need these samples URGENTLY.

Answer

Dear Patricia,

Thank you for inquiry, unfortunately since we sell in bulk, we are not able to break a case and send a sample. I am truly sorry for the inconvenience.

Respectfully,

MSEC 

Date Posted:
5/2/2010 10:32:20 AM

Question
I am looking for a used portable oxygen concentrator. Do you have one at a reasonable price. My mom is under hospice care and wants the oxygen concentrator that doesnt use the canisters. Funds are limited and medicare will not pay for it under hospice benefits. can you help

Answer

Thank you for your inquiry.  We have received and are processing your order.

Date Posted:
5/1/2010 10:49:23 AM

Question
Pleae could you tell me if this mattress is firm enough for carrying out CPRThank youSao

Answer

Dear Sao,

Thank you for the inquiry.  This bed is NOT recommended for CPR training and/or usage. It offers a firm support for the back of a patient.  The best place to perform CPR is flat on the floor.

Respectfully,

MSEC

Date Posted:
5/1/2010 8:24:14 AM

Question
We are in need of certain Hospital eqpt like Composition Analyzer,Opthalmoscope etc for a Drilling Rig Sagar Ratna of ONGC and we like to send our enquiry.Hence pl furnish your contact details like Email,fax,Contact person to enable send our enquiry.

Answer
Please email your request to inquiry@msecompany.net 

Date Posted:
5/1/2010 1:15:29 AM