Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is this made in US? If not, where is this made? Do you have a service center here in the Phil? Is this free shipment in Chino Hills, California? Tnx, and I''ll wait for your immediate reply.

Answer

Dear Emelita,

Thank you for contacting us.  This unit is made in China.  The manufacturer, Omron, does not have a service center in the Philippines.   Please visit  www.omron,com to find service centers.  The shipping will be $9.29 to Chino Hills, CA. 

Respectfully,

MSEC

Date Posted:
7/6/2010 1:54:32 AM

Question
where do i wear the knee strap for Oshgood Slawgers diseasethksbrenda

Answer

What type of knee support might help?

There are a number of different supports and braces on the market that may help with Osgood Schlatters disease.

A simple neoprene support will provide compression and support to the knee in general and retain the bodies natural heat. A warm tendon will work much better than a cold one.

A patella tendon strap wraps around just below the knee, to put direct pressure on the patella tendon to help reduce the strain on the tibial tuberosity.

Date Posted:
7/5/2010 9:39:24 PM

Question
Greetings Here in St. Kitts, as throughout the world, we are facing an Asthma Epidemic We are starting a public education program on Asthma, and would like to provide equipment to patients and parents at as reasonable costs as possible. Please send quotes on 1, 50 and 100 each of the following items, including shipping Air courier as well as by sea carrier such as Tropical Lines to Basseterre, St. Kitts West Indies. Pediatric Peak Flow Meters Adult Peak Flow Meters Spacers with masks for infants Spacers with masks for older children nebulizers portable, hand bag sized - please quote for 10, 20 and 40 of these nebulizers for home/clinic use - please quote for 10, 20 and 40 of these Any other items you would think suitable for such aprogram Ian Jacobs MD 869 662 4212 -cell JNF General Hospital Basseterre, St. Kitts 869 465 2551

Answer
We will be working on this for you.  If you have any questions, please send them to brittany@msecompany.net  

Date Posted:
7/5/2010 7:51:21 PM

Question
What wattage of bulb does this takeThank-you!

Answer

Dear Judy,

Thank you for the inquiry.  This lamp does not come with a bulb, but it can use up to 100 watts.

Respectfully,

MSEC

Date Posted:
7/5/2010 6:30:21 PM

Question
I am interested in purchasing the Portable Dental Delivery Unit with S.E.Suction ProCare II. i see there is a 110v and 220v. whats the diference. i want to use it for a remote clinic in the north west of Botswana. Also can you ship to me at my present location?

Answer

Dear Joel:

There is no difference in features between the 110V and 220V models.   Your choice should depend on the electrical voltage available in your area.  We typically ship to an international airport in your city of choice and then you would have to make arrangements for pick from there.  We do require that all international shipments are pre-paid in-full via bank wire transfer.   If you would like to proceed, please respond to this email.

Date Posted:
7/3/2010 8:57:27 AM

Question
Are these scissors intended for making a mediol-lateral incision

Answer
These episiotomy scissors are suitable for both medio-lateral episiotomies and midline episiotomies.

Date Posted:
7/2/2010 10:55:13 AM

Question
Is there any NARROWER device A vertical incision in my right groin drains constantly and pads are unable to contain the flow

Answer

Dear David,

Thank you for contacting us. Does it have to be a device? What about the following product:

http://www.medical-supplies-equipment-company.com/product/ppf/id/25535/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
7/2/2010 3:06:51 AM

Question
What is the safe weight capacity of this chair

Answer

Dear Jeff Smith,

Thank you for the inquiry.  A safe weight capacity is 250 lbs.

Respectfully,

MSEC

Date Posted:
7/1/2010 12:08:50 PM

Question
I am looing for a used resectoscope and a used endoscope for use in a third-world mission hospital. Do you hve these? do you give discounts to mission hospitals?

Answer

Dear Dwight,

Thank you for the inquiry.  We currently do not have access to these scopes. Please call STERILMED at 1-888-252-1542.

Respectfully,

MSEC 

Date Posted:
7/1/2010 10:43:59 AM

Question
i''m trying to purchase emergency strecther beds, strobe lights and medical equipment. I''m currently in South Africa can we do business? please reply a.s.a.p

Answer

Dear Khutso:

Thank you for your inquiry.  We carry over 100,000 products, so we are likely to have the products you are looking for.  Please be aware that all international orders must be pre-paid via bank wire transfer.  If this is acceptable, please email a list of products to inquiry@msecompany.net.

Date Posted:
7/1/2010 9:52:13 AM

Question
i would like to know your prices for both used and new lab equipment. want to start a medical lab .

Answer

Dear Grace:

There is a large number of products which ma ybe used in a medical lab.  We would need a general list of products you would be interested in.  You can email your list to inquiry@msecom.net.

Date Posted:
7/1/2010 7:54:30 AM

Question
Hi!Would this disposable bed sheets leak proof from water and other liquidsCan I see it any stores or have a free sample to test? thanks!

Answer

Disposable Stretcher Sheets will inhibit fluid leakage and cross-body contamination.  We do not offer samples at this time. 

Date Posted:
6/30/2010 4:39:52 PM

Question
Could not find my order number 502879 over website This order was made over the phone on Tue, 29 June 2010. I didnt receive the confirmation email. I try to find the tracking number of shipping. - Joe

Answer
Your order has been processed and shipped via UPS, the tracking number is 1ZA3275V0357845643.

Date Posted:
6/30/2010 1:16:59 PM

Question
How much would this wheelchair be as a rental

Answer

Dear Ms. Irwin:

Thank you for your inquiry.  However, we do not offer rental services. 

Date Posted:
6/30/2010 12:31:17 PM

Question
I need to find some sort of sticky sheets that would cover the sheets of paper over the names on the check-in list. hope i explained that correctly

Answer

We unfortunately do not have this type of product in our inventory, you may try the link below for check-in labels:

http://www.churchnursery.com/Roll-Sheet-Labels-s/86.htm 

Date Posted:
6/30/2010 10:36:19 AM

Question
I am in need of a walker and wondered if Medicare pays for some or all of the cost. Thanks

Answer

Dear Mr. Feruzza:

Thank you for your inquiry.  Medicare reviews all claims on a case-by-case basis.  However, since we do not accept Medicare, we would recommend for you to contact a local durable medical equipment dealer.  Listings are available in the local yellow pages.  They will be able to assist you and answer many of your questions.

Date Posted:
6/29/2010 11:17:31 PM

Question
i need the complete specification of this bandage....

Answer

All of the product information is listed on the product page.  We have also included the information below:

Features:

Date Posted:
6/29/2010 6:00:56 AM

Question
Looking for portable that can also use batteries

Answer

Please see below for options on portable and/or battery operated units:

http://www.medical-supplies-equipment-company.com/product/ppf/id/22625/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/7769/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/22905/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/22908/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/15869/new_prod_full.asp

Date Posted:
6/28/2010 12:08:40 PM

Question
how do i incres the presure to 12 from 9 on my polaris

Answer
We have e-mailed you the user manual for this machine.  You may view all operational instructions there.

Date Posted:
6/27/2010 9:01:23 PM

Question
which transducers/sound heads come with this uniti need for lymphedema with wounds and upper extremity ortho practiceso all size sound heads and galvanic feature is desireable

Answer

Thank you for your inquiry. This ultrasound machine includes the 5cm2 Sound Head Applicator. Please check your email shortly for all the available applicator options for this unit in a quote format.

K. Gilbert

Date Posted:
6/27/2010 7:43:32 PM

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