Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Would you confirm that this product is available I would like to use this to replace a conventional mattress on a queen size platform bed. Thanks.

Answer

Dear Morris,

Thank you for the inquiry. This product is available. If you buy it today, it will deliver within 3-4 business days.

Respectfully,

MSEC

Date Posted:
7/19/2010 4:41:38 AM

Question
what is the differance between this molar rasp and the fine molar rasp

Answer
Thank you for your inquiry. The rabbit has a slightly curved end and the fine molar is completely straight.

Date Posted:
7/18/2010 8:14:10 PM

Question
hi,is this Apo-chromatic lensLal

Answer

Dear Lal,

This is not an apo-cromatic lens. These are Achromat.

Respectfully,

MSEC

Date Posted:
7/17/2010 5:11:43 PM

Question
Can you please tell me what the differences are between the non-prescription and prescription TENS units Thank You!

Answer

Prescriptions are actually required on file for purchases of all TENS units due to FDA regulations to persons in the United States.

Date Posted:
7/16/2010 6:35:36 PM

Question
Dear Sales, We are a veteran owned small business that bids on government “Small Business†set-asides. I am currently working on a bid that is due by 11 am on 7/20/10 with delivery within 30 days of order. This can be “Brand Name or Equal†to their specifications. I will also need freight cost if you are able to quote this. This is what they require: SHIPPING INFORMATION Shipping Address Fort Drum NY 13602 LINE ITEMS Item No. Description Qty Unit 001 Vital Signs Monitor, NIBP/Masimo Pulse Oximetry/Temperature; DIMENSIONS 6.6†H, 10.0†W, 6.0†D 16.8 x 25.4 x 15.2 cm,Weight Approximately 5.4 lbs 2.4 kg; NONINVASIVE BLOOD PRESSURE NIBP, Initial Cuff Inflation Adult 160 mm Hg 21.3 kPa Pediatric 120 mm Hg 16 kPa Neonate 90 mm Hg 12 kPa Systolic Range Adult 30 to 260 mm Hg 4 to 34.5 kPa Pediatric 30 to 160 mm Hg 4 to 21.3 kPa Neonate 25 to 120 mm Hg 3.3 to 16 kPa Diastolic Range Adult 20 to 235 mm Hg 2.7 to 31.3 kPa Pediatric 15 to 130 mm Hg 2 to 17.3 kPa Neonate 10 to 105 mm Hg 1.3 to 14 kPa MAP Adult 20 to 255 mm Hg 2.7 to 30 kPa Pediatric 15 to 140 mm Hg 2 to 18.7 kPa Neonate 10 to 110 mm Hg 1.3 to 14.7 kPa Pulse Rate Range 30 to 220 bpm Pulse Rate Accuracy ± 3 bpm or 3%; PULSE OXIMETRY SpO2 , Masimo Pulse Rate Range 25 to 240 bpm Pulse Rate Accuracy ±3 bpm no motion ±5 bpm motion ±3 bpm low perfusion1 Saturation Accuracy 70% to 100% Adult/Pediatric ±2 digits no motion ±3 digits motion ±2 digits low perfusion2 Neonate ±3 digits no motion ±3 digits motion ±3 digits low perfusion2 Saturation Range 1 to 100%; NELLCOR, Pulse Rate Range 20 to 240 bpm Pulse Rate Accuracy ±3 bpm ±3 bpm low perfusion1 Saturation Accuracy 70% to 100% Adult/Pediatric ±2 digits Neonate ±3 digits Saturation Range 1 to 100%; TEMPERATURE, Patient Temperature Range 80 °F to 110 °F 26.7 °C to 43.3 °C Predictive Temperature 96 °F to 105 °F 35.6 °C to 40.6 °C Range Oral Pediatric & Adult Axillary 94 °F to 105 °F 34.4 °C to 40.6 °C Temperature Accuracy ± 0.2 °F ± 0.1 °C Monitor Mode Predictive Measurement Oral—4-6 seconds Times approx. Adult Axillary 18 years and older—12-15 seconds Pediatric Axillary 17 years and younger—10-13 seconds Rectal—10-13 seconds Probe & Probe Well Oral/Axillary—Blue Rectal—Red; PRINTER, Thermal Transfer Printer, Display • 16-character liquid crystal display • 7-segment LEDs, NURSE CALL, Switch Current 1 A maximum Switch Voltage 30 V AC/DC maximum Isolation 4000 Vrms Alarm Relay NO/NC; Energized during patient alarm Cable Customized, not shielded, 10 ft 3 m long, POWER, • AC power supply: 8V DC at 0.75A • Rechargeable sealed lead acid internal battery • Operating time: 8-12 hours depending on use • Battery recharge time: 90% in 12 hours • Simultaneously operates monitor and charges battery when AC power adapter is plugged in; MONITOR WARRANTY, • Three-year warranty on parts and labor; Welch Allyn 300 Series 53ST0-E1G or equal. 16 EA 002 Mobile Stand with Accessory Basket, Welch Allyn 008-0835-01 or equal. 16 EA Thank you so much and have an awesome weekend!

Answer

Dear Ann,

Thank you for the inquiry. In order for us to complete this quote, can you please email it in a pdf format to christina@msecompany.net.  I know we do not carry some item from the look of the request. Is that going to be acceptable.

Respectfully,

MSEC 

Date Posted:
7/16/2010 4:45:47 PM

Question
what is the difference between item# X6334180BRCN and item# X9334180BRCN

Answer
The size is different.  One will accomodate two ice packs and the other will only hold one. 

Date Posted:
7/16/2010 1:56:54 PM

Question
hi,is this lens compitable with zeiss Opmi retrolux CS module

Answer

Dear Lal,

Thank you for the inquiry, unfortunately, these lens are not compatiable with the Zeiss Opmi Retrolux CS module.

Respectfully,

MSEC

Date Posted:
7/15/2010 10:57:27 PM

Question
We are looking for a scale for our office that is digital w/a flat platform for our patients. Not sure what the height is on this one model is and if you possible offer any platforms that are smaller than the wheelchair platforms .

Answer

Thank you for your inquiry. Please see our Colored Tempered Square Glass Scale which has a flat top platform.

 

Date Posted:
7/15/2010 5:28:45 PM

Question
I am needing 2.5 mm disposable specula cover for an ADC Otoscope. Do you have any idea whether or not this brand will fit it

Answer

We unfortunately, cannot guarantee these would work with that otoscope.  Please try:

http://www.dealmed.com/Products/Otoscope-and-Ophthalmoscope-Speculas/Otoscope-Specula-850-Pkg-Latex-Free

Date Posted:
7/15/2010 3:08:07 PM

Question
I work in a Weight Control program. Im looking for a stomach model- pre- sleeve gastrectomy surgery normal stomach size a model post surgery so pts can see the size change surgery makes. Do you have such a thing

Answer
Thank you for your inquiry. Regrettably, we do not carry any post surgery gastrectomy size anatomical stomachs.

Date Posted:
7/15/2010 1:49:40 PM

Question
Just bought a standard hospital bed. Assume these mattresses are designed to flex with the bed controls i.e. bend at knees, raised back, etc...?Thanks,Steve

Answer

Dear Steve:

At 84in. in length this mattress is designed for an extend size bed.  A standard bed is able to fit an 80 in. mattress.   Please measure the inside frame of your newly purchased bed and take a look at our selection of  Innerspring Mattresses.  Please call us toll free at 877-706-4480 with any other questions.

Date Posted:
7/15/2010 11:02:09 AM

Question
husband needs lift assist. will these work in office chairs Weight approximately 350 - 400 pounds. He has motorized chair but needs assistance getting in and out of his desk chair. Motorized chair doesnt fit through door to office.

Answer

Dear Ms. Hes:

Thank you for your inquiry.  If an office chair can accomodate 17 inches in between the arm rests than this device should work well for your husband.   Please keep in mind that this is a lift assist device and it will only work if an individual has some lower body strength. 

Date Posted:
7/14/2010 9:32:11 PM

Question
I am looking for a walker that will fit through a narrow doorway - 16-18 inches wide. Is there any such thing

Answer
Thank you for your inquiry. Regrettably, we do not carry in walkers that will fit though a narrow doorway without being folded.

Date Posted:
7/14/2010 5:44:46 PM

Question
Looking for a Tubbs Aortic Dialator.

Answer

 Unfortunately, we do not have this type of product in our inventory.  Please try:

http://mediconusa.com/product.htm?prod_id=pj9dyw1t

Date Posted:
7/14/2010 4:26:22 PM

Question
My son currently uses this walker and I was wondering if there where larger wheels available for it We live in the country and the standard wheels are easily caught on things. Im not looking to replace the walker yet, but am in serious need of larger wheels. Thanks for your help.Dorothea

Answer

Dear Ms. Mash,

Thank you for the inquiry. Unfortunately the manufacturer does not have larger wheels for this walker. It would be hazardous for the patient.

Respectfully,

MSEC

Date Posted:
7/14/2010 4:24:20 PM

Question
What items can be disposed of in a biohazard bag vs. the rigid red biohazard container for needlesIm a medical student.

Answer

Dear Robert:

Any sharp or rigid objects should be disposed into a rigid biohazard container.  Everything else can go into a biohazard liner. 

Date Posted:
7/14/2010 3:54:10 PM

Question
The bed arrived! Thanks for speedy service. BUT, it came with no assembly or operational instructions. Am I missing something

Answer

Dear Kathy,

I will email you something shortly. I am so sorry.

Respectfully,

Christina Villa - MSEC

Date Posted:
7/14/2010 2:37:50 PM

Question
We are an electronic recycling company and we receive retired medical equipment from time to time. We are looking for a company that is capable of purchasing and re-certifying the equipment for resale. If your company, or one you know of is in a position to do this, we would appreciate your assistance in this matter. Thank you.

Answer

Dear Joe:

Thank you for your interest.  We do not handle refurbishment of medical equipment.  You may wish to contact www.somatechnology.com.

Date Posted:
7/14/2010 12:58:19 PM

Question
I need a 5cc syringe1 inch, guage 25-27Instead of buying butterfly needles for the injections to the veins, i wanted to know do you sell a syringe that can detect the veins for injection like the butterfly needle

Answer

Dear Carla,

Thank you for the inquiry, unfortunately, nothing like that exists. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
7/14/2010 4:54:24 AM

Question
I purchased 6 tables from your company 5.5 years ago. I am interested in purchasing 4-6 more. Please contact me soon as I am trying to decide which company I will go with. Thanks, Dr. Parvini

Answer

Good morning.  We have reviewed our database and found no orders for you within the last 7 years.  We would be happy to provide a quotation to you for this table including shipping and handling fees.  Please let me know how you would be interested in proceeding.  Thank you.

 

Respectfully,

 

Brittany Steffen-Smith

Date Posted:
7/13/2010 9:07:52 PM

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