Ask The Pros:

Question
What is the length of the sleeves

Answer

Based on size Large the length is:

Measured from high point shoulder – 30” + Elastic cuff is 4 ½” = 34 ½”

Sleeve inseam – 19” + elastic cuff is 4 ½” = 23 ½”

Date Posted:
8/4/2010 2:36:15 PM

Question
hello do u have a retail store where i can find ur products since i am travelling and dont have time to order it. thanx

Answer

Dear Fatima:

Thank you for your inquiry. We don not have a retail outlet.  But ice packs are readily available at any CVS or Walgreens pharmacy.

Date Posted:
8/4/2010 10:34:52 AM

Question
good day HOw much will be the total cost if ill order a phlebotomy chair to be shipped to philippines?Thank you

Answer

Dear Arlene,

Thank you for the inquiry. Unfortunately, I can not give you shipping until I have your complete address. Please email it to christina@msecompany.net

Respectfully,

MSEC 

Date Posted:
8/4/2010 2:46:30 AM

Question
Can you tell me the measurement of the chest on the size 34 womens lab coat? Is it a womens dress size 34? not bra size?

Answer

Most of our lab coats specified as "women's" are sized S-XXXL.  If there is a sizing, it is normally dress size which would be found on our consultation coats:

Ladies' Classic Staff Length Lab Coat, 2-20
Ladies' Classic Staff Length Lab Coat, 22-36

Ladies' Consultation Coat, Sizes 4-30

Date Posted:
8/4/2010 12:46:27 AM

Question
i just place an order for a hospital bed, can you use this phone to call me.

Answer

Dear Dr.  Poku-dankwah:

We attempted to call the number you provided (202-529-6167), but it seems to be disconnected.  We also called the number on your order (202-529-6147) and it went straight to voicemail.  Please let us know the best method to contact you.  Your order will not be processed until shipping charges and method of delivery is confirmed.  Our staff will attempt to contact you tomorrow morning as well.  We appreciate your business.

Date Posted:
8/3/2010 6:05:20 PM

Question
The description states there are no buttons, but the drawing definitely shows buttons. Which one is this I am looking for the one without buttons. My mom cannot fasten the buttons.

Answer
We apologize for the conflicting information.  It seems that this item does have buttons.  We have pull-up style briefs which do not have buttons if you may be interested.

Date Posted:
8/3/2010 4:42:28 PM

Question
this is an inquiry about selling your units to my providers for their patients. do i need a DME number or can i just purchase them from your company. using the perscriptionsending it in to the insurance company these would be for no fault

Answer
We can only sell these units with a prescription or to a medical professional such as MD, PA, etc.

Date Posted:
8/3/2010 3:23:30 PM

Question
Can it use Welch Allyn Otoscope and opthalmoscope heads

Answer

Dear Satish,

Thank you for the inquiry, unfortunately these will not work with Welch Allyn products.

Date Posted:
8/3/2010 10:19:30 AM

Question
I have used safes in the past to prevent the theft of my prescriptions but have never found one secure enough. Anything with a lock eventually gets picked and it seems that everything I find has an override lock. Any suggestions

Answer

Fingerprint safes certainly offer an alternate and perhaps a more secure option to traditional lock safes.   Dual lock or electronic safes are other consideration.  However, the smaller narcotics cabinets are merely deterrents, larger, more robust safes provide a more formidable obstacle to break-ins. 

Date Posted:
8/3/2010 2:51:38 AM

Question
Hi,will you send this item Item# 24-14024CHT into HungaryHow much the shiping handling and this case 40 pieces electrodes all together?Best RegardsIstvan Urban

Answer

Dear Istvan Urban,

Thank you for contacting us.  I am getting the quote together for Hungary. If you do not mind, please email (christina@msecompany.net) your address so I may calculate the shipping costs.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
8/2/2010 5:05:02 PM

Question
Item# BD793TUFDoes this chair fold

Answer
Yes, this wheelchair folds as any normal width wheelchair would.

Date Posted:
8/2/2010 2:35:29 PM

Question
WHAT BRAND IS THIS DOES THE PLASTIC BIN COME WITH THE CABINET?

Answer
The brand for this bassinet is NK Medical Products.  Neither the basket or mattress is included with the bassinet.  We would be more than happy to get a quote together for you including the entire package.

Date Posted:
8/2/2010 1:22:48 PM

Question
Can you stack them one on top of the other so that any leakage goes from one pad to the next

Answer

Dear Ms. Chirstensen:

Unfortunately, the majority of the overflow would unlikely to be captured by layering pads one top of the other.

Date Posted:
8/1/2010 4:09:27 PM

Question
is this product considered a hydrocolloid product or does it fall under another catagory of wound products

Answer

This wound dressing is considered a Hydrogel Wound Dressing.

They hydrogel wound dressing simply maintains a moist environment for the wound whereas the hydrocolloid dressings will absorb mild wound exudate or drainage.

Date Posted:
8/1/2010 2:08:14 AM

Question
I am searching for trunk supports originally manufactured by Everest & Jennings. They are padded metal that are connected on the underside of the arm rest of the wheelchair. Both sides are adjustable to height and width. Very strong to support strong right pull.

Answer
Unfortunately we do not have this type of product.  They are called "Lateral Trunk Supports" and you may find them at the following website: http://www.medicalproductsdirect.com/tiandrewhacl.html 

Date Posted:
7/31/2010 9:30:42 PM

Question
Is this refurbished Cost of shipping? Do u provide training?

Answer
Thank you for your inquiry. Please check your email for a formal quote.

Date Posted:
7/31/2010 5:38:20 PM

Question
Dear MSEC, I have an order that I would like to have shipped to Albania for 968.90 USD. Will you accept shipping to Albania? Please let me know as soon as possible IHS Dr. Charles

Answer

Dear Dr. Linderman:

Thank you for your inquiry.  We will be happy to ship to Albania.  However, all international orders must be pre-paid by bank wire transfer.  If you are ready to proceed, please email us at inquiry@msecompany.net and we will email you wire transfer information.  We'll look forward to hearing from you.

Date Posted:
7/31/2010 4:40:20 PM

Question
My daughter sleeps in waterbed. She is totally disabled and now her lung doctor said she needs hospital bed to sleep in a 30 degree angle so has to have bed that goes up and down.Does this mattress raise up and down with electric bed didn't know with water in it

Answer

Dear Ms. Smith:

This mattress would not work for an inclined bed.  Gel Mattress Overlay  would be a better, but not an ideal solution.  For individuals confined to bed Low Air Loss Alternating Pressure Mattress is the best option.  The air filled cushions provide not only comfort, but reduce the presence of pressure/ bed sores by promoting blood circulation.   

Date Posted:
7/31/2010 12:46:50 PM

Question
what is the main function of Rochester Ochsner

Answer
Thank you for your inquiry.The main function of this hemostat is to clamp blood vessals to revent bleeding.

Date Posted:
7/31/2010 10:44:29 AM

Question
Do you also carry the mattress to go with this bed and if so what would the height be from the floor to the top of the mattress Thank You, Ben R. Smith

Answer
Dear Benton, Thank you for contacting us. We currently are running a special for a complete package with includes this bed, the side rails and the mattress for $1499. The shipping is usually around $100-125. The height from the floor to the top of the mattress is 22 inches (lowest height). If you are interested in buying the special, please call me, my name is Christina at extention 107. (1-877-706-4480) The sale is only good thru 08/31/2010. Respectfully, Christina Villa - MSEC Sales

Date Posted:
7/31/2010 5:24:15 AM