Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Hello, I am looking into getting a quote on 30 handheld pulse oximeters for ambulances. We are looking for some that are not too small but also not majoring expensive. Thank you with your help in this matter Edward Hill Transcare Delaware

Answer

Mr. Hill,

Good morning.  We'd be happy to assist you on this request.  Please advise if you need a printing function on the pulse oximeter and are refurbished units acceptable?  We carry more variety in refurbished, however can obtain new units at a slightly higher cost.  Please advise and we will provide the quotation accordingly.  Thank you! 

Date Posted:
10/5/2010 4:09:09 AM

Question
I am looking for specific information on the manufacture, product specs and dimensions, of this item. Thank you.

Answer

The manufacturer of this light is Vista Lighting, who is a branch of Philips.  These lamps are special order and can take up to 6 weeks to ship.  We do have alternates available if you have specifications, we would be more than happy to provide you pricing on available alternates which generally ship within 10-20 working days.

Date Posted:
10/4/2010 4:48:24 PM

Question
I would like to know if you have two ARH-22 Iron-interns with sm, med, lg nathanson hooks? complete used set Please reply at your earliest convenience. Thanks, Jeff

Answer
We unfortunately do not have any accessories for this item.  We might suggest you contact the manufacturer for a list of their suppliers: http://www.ironintern.com/amp/index.php 

Date Posted:
10/4/2010 2:19:10 PM

Question
My daughter has a machine but I would like to have another one for her school. Do I need a prescription My insurance will only pay for 1 machineThank you

Answer

Dear Mr. Jablonski:

Thank you for your inquiry.  If you already have a prescription for one machine, another Rx is not neccessary.  You can simply place the order online or call us toll free at 877-706-4480 and we will be able to assist you. 

Date Posted:
10/4/2010 10:50:06 AM

Question
Hi, I am interested in ordering the following items and would like to see samples before doing so: Item # B03342NONMD 111lDTmm 605JSA Also, I am looking for a bariatric flat sheet to go along with the B03342NONMD product but don''t seem to find a larger sized item. Do you stock? Thank you! Ray

Answer

Dear Ray,

Thank you for contacting us. Unfortunately,  the manufacturer will not allow us to break up cases in order to send samples out. A case must be ordered. Also, we do not carry bariatric flat sheets in bulk. This is a set we carry for bariatric bedding:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24261/new_prod_full.asp

Respectfully,

MSEC

 

Date Posted:
10/4/2010 10:34:45 AM

Question
que diagnostico son las mas frecuentes en las consultas medicas.?

Answer

Lorena,

Lo siento. No entiendo su pregunta. ¿Puede usted elaborar?
Sinceremente,
Christina Villa - MSEC Ventas

 

Date Posted:
10/4/2010 10:13:44 AM

Question
We need a pre-quotation for turn-key job to equipment and supplies for new high quality hospital of 200 beds in Amman- Jordan

Answer

Dear Rafik:

Please email a product list to inquiry@msecompany.net and we will let you know if we are able assist you.   

Date Posted:
10/4/2010 4:36:25 AM

Question
My daughter currently uses a kangaroo pump. She lost her hearing several years ago & we have been looking for a pump that vibrates & sounds when the alarm goes off. Do you have a pump like that?

Answer

 Dear Teresa,

Thank you for the inquiry. Unfortunately we do not carry a vibrating feeding pump.

Respectfully,

MSEC

Date Posted:
10/3/2010 11:35:45 AM

Question
Something is wrong with your security verification for emailing item pages. I want to email item 00-064263ICATSAND to one of our techs for consideration, and the system continually refuses to process.Am running google chrome browers. Are you limited to explorer

Answer

Dear Ms. Reinhardt:

Thank you for bringing this to our attention.  We in the process of testing a new email verification.  The issue has been corrected.  Please let us know if we can be of further assistance. 

Date Posted:
10/3/2010 11:05:22 AM

Question
How large is the XX Large.Thanks

Answer
These exam shorts will fit up to a 54" waist size.

Date Posted:
10/1/2010 11:24:32 AM

Question
Does the track come with the hooks And is it easy to install? We are trying to hide our X-ray equipment.

Answer

Dear Marchelle:

The track does come with hooks.  It is easy to install with a screwdriver and a drill.  However, depending on the type of ceiling, you will need to purchase the hardware neccessary to hang the track from at a local hardware store.

Date Posted:
10/1/2010 11:19:20 AM

Question
What are the dimensions of your weight storage mobile racks....the accessories and non-accesorized ones. Also, what is the shipping rate? Thanks

Answer

Dear Ms. Goehring:

Thank you for your inquiry.  In order to better assist you, please provide us with the item numbers of the mobile storage racks you are interested in, along with your shipping address.  We will be happy to provide you with a quote.  Multi-unit purchase may be eligible for a volume discount. 

Date Posted:
10/1/2010 11:09:14 AM

Question
I am looking for an attachment for my walker that would hold my portable oxygen tank. I have a folding walker with wheels. I notice most baskets available only hold 5 lbs. and I think my tank is more like 12-15 lbs. What is typically used? thank you in advance for any help you can offer. Carol

Answer
Unfortunately, after reviewing our accessories available, we were unable to locate any tank holder for a walker.  We did however come across a company who specializes in this type of product.  Please view their website for options: http://www.to2te.com/products.htm 

Date Posted:
10/1/2010 11:08:48 AM

Question
Im looking for a 1/2 diameter mounting rod for an old CO@ absorber circuit. This would enable me to mount it on an old Forreger Texas model anesthesia machine. Any available or suggestions

Answer
Unfortunately, we have not found any information stating this would be compatible with your unit.

Date Posted:
9/30/2010 9:41:30 PM

Question
I am searching for a snack cart for carrying snacks and milk to patient units that rolls quietly. Our units have tile floors and the cart we use makes noise on the uneven floor. Is there a quiet rolling cart available

Answer
This cart should work for your need as the larger rubber rear wheels provide smoother ease of movement and more control of the cart which in turn should reduce noise while rolling.

Date Posted:
9/30/2010 5:09:05 PM

Question
Dear Sirs, We are Mohammad Naser Alkaaby Est, we are resellers for the linen in Saudi Arabia and we got many requests for carts and we need this type to be quoted from your side, we need to know the avaibility and the weight, voulume wieght and last dealer price for the above model with the best dealer price for. we need 6 each for now and if you can send me printing catalogues for all your carts to our address: Saudi Arabia Alkhobar Ash Shamaliya Prince Fahad Cross 13 P.O. Box 7357 ZIP Akhobar 34427/3179 Please reply to my email and thank you for your corporation in advance. regards Qasem Alkhoja Sales manager Mohammad Naser Alkaaby Est. Saudi ARabia

Answer

Dear Qasem,

Thank you for contacting us. I will put together some literature and a quote with shipping to your location. I believe we only ship to the nearest international airport in your country. I will include all requested information.

Respectfully,

Christina Villa 

Date Posted:
9/29/2010 3:58:51 PM

Question
Can you provide any information on the table that is shown in this picture I am looking for a portable OB/GYN exam table.

Answer

Dear Kelli,

Thank you for contacting us. Here is the link to the exam table in the picture:

http://www.medical-supplies-equipment-company.com/product/ppf/id/15671/new_prod_full.asp

Respectfully,

MSEC

 

Date Posted:
9/29/2010 12:31:32 PM

Question
Provide us detail specification ,price and procurement proceedure

Answer

Thank you for your patience. Please check your email shorrtly for a response including specification sheets.

Date Posted:
9/29/2010 7:00:51 AM

Question
hello, i`m asking for the price of this immersion tank and how to get it

Answer
We have sent you pricing for this unit.

Date Posted:
9/28/2010 10:19:32 PM

Question
hello, i`m asking for the price of this immersion hubbard tank, and how to get it. thanks for the information.

Answer
We have sent you pricing for this unit.

Date Posted:
9/28/2010 10:17:56 PM

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