Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Is this coat available in a size 38 I have ordered the 36 but would like to order it in a 38 also if available.Thank you.

Answer
This coat has been discontinued in all sizes other than 36 and 56.  When the inventory on those sizes is depleted, the product will be obsolete.  We do not currently have an alternate available.

Date Posted:
10/28/2010 10:01:00 AM

Question
I have a plate in my neck c5and6,side sleeper. Cant find pillow to support my neck in either position, back or sidewithout waking up in pain.what is the best type of pillow for a side and back sleeper with this type of neck problem

Answer

You may wish to consider the following pillows.  Please keep in mind that cervical pillows may need to be broken-in for a few days before you are able to enjoy comfortable nights sleep.

Also, please browse through the following category: Cervical & Neck Pillows.

Date Posted:
10/28/2010 4:28:21 AM

Question
where do you sit?

Answer

Dear Don:

One of the uses for the pedal exerciser is placing the device on the floor while sitting in a stationary chair and spinning the pedals.  This device can also be used by placing it on a table top and repeating the spinning exercise using hands. 

Date Posted:
10/27/2010 10:26:40 PM

Question
I placed an order for item #901RADMM, medical surgical shoe on 10/13/2010. As of this date I haven''t received my order. The cost of the item was deducted from my bank account. Could you please tell me when I should receive my order?. Malaka

Answer
Good morning.  We received and processed your order on 10/13, however were notified on 10/18 that this item has been discontinued by the manufacturer.  We left a message and e-mailed you regarding this.  Please advise if you would like information on alternates or if you would like a full refund.  Thank you. 

Date Posted:
10/27/2010 6:19:37 PM

Question
When performing an exertion oximetry, what is the optimal positioning of the finger probe... at the patients side, swinging in a natural,walking downward positionor in an upright positionThank you.

Answer

Dear Ken:

You may wish to consider taking several sample reading at various positions and tabulating the results.  The readings would vary significantly only if the level of exertion changes drastically during your testing. 

Date Posted:
10/27/2010 12:15:55 PM

Question
Can this wheelchair fold up flat to fit in a car If not, can you recommend models that can do this?Thanks,Greg Williams

Answer

Dear Mr. Williams:

For travel wheelchair which is light, maneuverable and easy to fold we would recommend one of the models from the following category: Travel & Transport Wheelchairs

Date Posted:
10/27/2010 11:48:16 AM

Question
Dears,I have needed to buy a bird 8400 battery for being installed out of device external. Is there any possibility you send an inquirity about batteries modules including the cable to do an interface between module until bird 8400 backRegards,

Answer

Dear Franklin,

Thank you for the inquiry. Unfortunately we only see the unit as a whole. Try contact Jeff Hof with Bemes. His phone number is 636-349-3377 Ext. 143

Respectfully,

MSEC

Date Posted:
10/27/2010 8:15:43 AM

Question
I am looking for supports for the thight. A friend had surgrie on her thight, now she needs a support to help hold the muscle in place. Because it rub''s on her cloth''s when she walk''s.

Answer
We do not have any supports specifically for the upper thigh.  We might recommend some type of ace or compression bandage, however highly suggest you get advise from her physician before making any purchases. 

Date Posted:
10/26/2010 8:53:11 PM

Question
What is the seat height Can the seat height be made higher? I have difficulty standing from low seated positions.Do you have any related shower chairs with just a bench-type seat?Are the casters removeable? Can they be replaced with non-rolling tips?Thank youAlbert

Answer
Thank you for you inquiry. The current seat height is about 23in from floor to seat. If you need the seat height to be slightly higher there is a custom charge of $35.00. In additional this will make the shower chair non-returnable. We are able to remove the casters and apply non-rolling tips at no additional charge.

Date Posted:
10/26/2010 6:51:55 PM

Question
Im interest in the purchase and embroiledfront and back of 10 of the UNISEX KNEE LENGTH LAB COATSgray. 2-Large; 6-XL; 2-XX. We are looking to do this ASAP and possible for this friday oct 29th. Please let me know how soon can this be done if you have this in stock. Thank you, Sonia Carrion

Answer
This item is not available in any color other than white.  We do have those sizes available, however the embroidery is not available for placement on the back of any lab coats.  The embroidery process takes 10 business days with a 3 day minimum transit time additional.

Date Posted:
10/26/2010 4:39:47 PM

Question
Could you please tell me length and sweep of this gown We are looking for a solid color gown option for a simulated pregnant woman torso, with a finished length between 36 and 38 inches and a fairly narrow sweep. If this gown doesnt fit those criteria, would you have another option? Thanks.

Answer
The sweep of this gown is 48in and the length is 40in.

Date Posted:
10/26/2010 4:38:18 PM

Question
Can the 525 unit be used effectively for wound care If so, is there a specific electrode/set-up you suggest?

Answer
This item has been discontinued and is inactive on our website.  We do not have this information as it is no longer available.

Date Posted:
10/26/2010 11:59:13 AM

Question
What size are the shoe covers I am needing mens size 10-11.Thanks

Answer

Dear Mr. Doolan:

We would recommend XL size for 10-11s. 

Date Posted:
10/26/2010 11:37:14 AM

Question
Hi,Could you tell me the waist size this 2x back support coversJohn

Answer

This item has actually been discontinued in all sizes other than Medium, Female.  We have an alternate which is available, details are at the links below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/11279/new_prod_full.asp - Sm-2XL

http://www.medical-supplies-equipment-company.com/product/ppf/id/25553/new_prod_full.asp - 3XL

 

Date Posted:
10/25/2010 5:51:54 PM

Question
do you have this table with pictures of animals or dinos ? Ive seen this table with animals, rainforest animals, ocean pic and space pics instead of just the plain colors ??Thanks

Answer

Dear Ms. Bonesteele:

How about this: Pediatric Medical Office Furniture .  If you can not open it, then copy and paste the following link into your browser http://www.medical-supplies-equipment-company.com/product/ppf/param/2298_0__1_true/product_search.asp

Date Posted:
10/25/2010 5:06:26 PM

Question
My daughter has had maniscal strains and other knee ligament strains. She needs a good support for her knee that she can wear while practicing and performing. Would this be the brace she would need

Answer

Dear Tamara:

This is a good all around knee support.  However, until the injury is fully healed, strain and exercise should be at a minimum. 

Date Posted:
10/25/2010 3:50:38 PM

Question
Can I have the name of the doctor engraved on the coat

Answer

Dear Ms. Khakshooy:

Thank you for your inquiry.  We can certainly help you with embroidering one of our medical coats.  Please call our customer service at 877-706-4480and we will provide you with an embroidery form. 

Date Posted:
10/25/2010 3:42:34 PM

Question
What requires 50psi air and 02 to run Its a type of machine is this it?

Answer

Dear Alyssa:

You may be referring to an oxygen concentrator. 

Date Posted:
10/25/2010 1:00:03 PM

Question
Please send catalog right away. I am starting a Certified Nursing Training Prigram at my church. I am going off SC Department and Human Services list and you seem to have best prices

Answer

Dear Ms. Williams:

Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
10/25/2010 10:31:37 AM

Question
In 1965 my sister had her first of three brain surgery''s for a pituitary tumor. The surgeon''s implanted a wire mess across her forehead: I believe as a structural reinforcement. I realize that your company is in sales, not information technology but I would appreciate any information you could give me.I''m trying to find out what type of metal was used. Any information is helpful, even keywords to continue my search. Thank you for your time.

Answer

Dear Ms. Dunn:

Thank you for your inquiry.  Unfortunately, we have no knowledge which may be of benefit in your research.   

Date Posted:
10/25/2010 8:45:31 AM

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