Ask The Pros:

Question
just wondering if this equipment is foldable or not, as I need to ship it to china for my father. thanks a bunch.Seren

Answer

Dear Seren:

Thank you for your inquiry.  This item comes disassembled in a couple of boxes and is easy to ship.  If you would like to provide us with an address, we can also provide you with a price for shipping it to China. 

Date Posted:
11/7/2010 1:53:28 AM

Question
i just made an order for an ice therapy machine but they have the wrong shipping address, they shipped it to the billing address instead! and made the recipients address the billing address.

Answer

Dear Nana:

We will make the correction.  Thank you for your business.   

Date Posted:
11/6/2010 5:02:47 PM

Question
I am looking for compression stockings with the following item number -- 962C702L/77. The package we have has the leters FF on the package. Could you tell me where I can get them or something comparable.

Answer

 Dear Mary Lou,

We do not recognize that item number, but I did have a website that did:

http://www.medicalsuppliest.com/sigvaris-970-access-series-30-40-mmhg-women-s-closed-toe-knee-highs-973c

Respectfully,

MSEC

Date Posted:
11/6/2010 11:24:21 AM

Question
I need instructions as to how to lift patient from bed to wheelchair----diaper application with lift? Also please describe how lift is to be erected and why the handle is not made of steel as the rest of the machine??Thank you

Answer

Dear Phyllis:

Here is a video on transfering patients from wheelchair to bed using hoyer lift.  http://www.youtube.com/watch?v=EP2myQVns9s.  You can find other related instructional videos on www.Youtube.com.  The metal handle is coated with non-slip material for ease of handling.  The hoyer lift comes in a couple of boxes with assembly instructions included.  The assembly is very easy and requires minimum tools. 

Date Posted:
11/5/2010 11:22:07 PM

Question
My son has asthma and we just have a normal breathing machine we got from my childs Dr. for kids. Will this fire truck machine work the same way as it does He just does not want to take his treatments and fights me so I was just looking for something more fun where he will take them better?He is

Answer

Dear Nicole:

If your son is like many of the boys his age, than the chances are he will like the fire truck nebulizer. 

Date Posted:
11/5/2010 8:20:30 PM

Question
I am interested in a crushing intestinal clamp to be used in equine vet surgery. It needs to have very long jaws because the large colon in the equine is approximately 25cm diameter. It needs to be able to crush over that length. Thoughts you have would be appreciated.

Answer
The clamp portion of this instrument only measures approximately 5.5in (14cm) in length.  After checking our inventory, this is the longest clamp we have suitable for this purpose.

Date Posted:
11/5/2010 6:14:23 PM

Question
Is this item carried in size 20 x 30 x 1

Answer
This item is available in size 20 x 30 x 1.  Please specify this size in the comments section when you are placing your order.  It is available and delivers within about 5 working days.

Date Posted:
11/5/2010 5:26:02 PM

Question
Have a special project..........Was wondering if I could wrap a golf club grip with your product and then grip the club and have my fingers molded in the material you provide???????I would use this method for teaching golf to handicap kids.......Thanks for the opportunity to submit a question.

Answer

Dear Robert:

Thank you for the inquiry.  This is an interesting twist on the use of this product.  What you are proposing should work in theory, but the outcome may be different in practice. 

Date Posted:
11/5/2010 4:01:41 PM

Question
I NEED TO KNOW HOW WIDE THE MOUTH PART IS. I HAVE DIFFERENT SIZES AND I NEED THE LARGER OF THE TWO. CAN SOMEONE PLEASE MESSURE THE AREA THAT GOES IN THE MOUTH THAT THE TEETH REST ON. THE CORRECT SIZE I NEED IS 2 AND 1/4 INCH OR LARGER. THNKS

Answer

Dear Michelle,

Thank you for the inquiry. Ours open 2 ¼” when fully spread.  They are actually 2 ½” at the tips.  Hope this helps!

Respectfully,

MSEC

Date Posted:
11/5/2010 11:07:43 AM

Question
Hello, Could you give me a quote for 8442-ST1ARO $878.79 N/A $878.79 $4,393.95 Im rebuilding the Operating wing at the hospital in Haiti. We will have 4 operating rooms and I need to find some cabinets , at this time we have all the supplies in a closet. USAID is helping us pay for the physical renovation, new windows , floor, new wiring, plumbing, and two more O.R.s . Im looking for someone to help us out with good equipment and prices. Thank you Jimmie Tinsley Physical Plant Engineer Hospital Albert Schweitzer, Haiti

Answer

 Dear Mr. Tinsley,

Thank you for contacting us. I just need your shipping address in order to create a quote.  I also need to know how many 8442-ST1ARO's you need. Please send your response to: christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
11/4/2010 9:42:18 PM

Question
Hello, my company is current developing an anatomical model for instructors and clinicians. It depicts a midsagittal view of the nasal cavity with nare, oral cavity, pharynx, trachea and upper esophagus of a tracheostomized adult. I was hoping for information to whom I should contact in the future when our product is ready for distribution. Thank you

Answer
You can contact Kemuel Gilbert at kgilbert@msecom.net. 

Date Posted:
11/4/2010 11:49:05 AM

Question
Christina,Thank you for your quick response to my questions.I did just order the table.Thanks for your helpMike

Answer

Dear Mike,

Thank you for your business. I just need your approval for shipping: $38.49

Date Posted:
11/3/2010 4:37:48 PM

Question
I am student at the U. of Pittsburgh and I am conducting a life-cycle assesment of the wasted generated in a caesarean birth. Where can I find the raw material make ups of the instruments used in the prepackaged disposable kits Any point in the right direction would be greatly appreciated.

Answer

Josh:

The best recommended course of action is to find an outgoing obstetrician or contact a purchasing agent for a medical center with a childcare/ birth facility. 

Date Posted:
11/3/2010 4:25:58 PM

Question
do you have one with the grid and when you say 57mm, it means width of the roll , right? and 27.6ft must be the total length of paper. 57mm width or heighnot sure of the correct terminology. please advice. I am looking for 57mm size role ekg with about total lengh of your paperThank You

Answer

Dear Don,

Thank you for the inquiry. Unfortunately we do not have the roll of paper for the EKG with the grids for the size you are asking for. We are sorry for the inconvenience.

Respectfully,

MSEC

Date Posted:
11/3/2010 3:18:00 PM

Question
Dear Sirs: Could you please quote us the following: Two 2 Units of Glass Cabinet for medical Instruments Minimum dimensions: 85 L x 40 W x 170 H cm Frame and base in polished stainless steel Upper part consists of 2 with smoked sliding glass doors with 3 removable glass shelves Lower part consists of 2 drawers and 2 doors with closing key with 2 shelves stainless steel sheet Also, please inform delivery time We appreciate your prompt response. Thank you, Francisco Diaz International Supply Company Inc. 15715 S. Dixie Hwy, Suite 213 Miami, Fl 33157 Phones:305-253-6038 / 305-431-9783

Answer

Dear Francisco,

Thank you for the inquiry. Unfortunately we can not meet your product specifications.

Respectfully,

MSEC

Date Posted:
11/3/2010 2:46:00 PM

Question
The HCPC billing codewe have for medicare is either A7501 or a7057, we are not sure, if you could direct us. And also, e you saying that it is not a billable item to medicaid programs

Answer

Tara,

We do not have a code for item #0101313SMEMD.

Respectfully,

MSEC

Date Posted:
11/3/2010 2:38:48 PM

Question
What is the DME billing HCPC code for this supply item and is it billable to Medicaid as well as Medicare

Answer

Dear Tara,

Thank you for the inquiry. However this item has NO GOVT HCPCS VERIFICATION. We apologize for any inconvenience.

Respectfully,

MSEC

Date Posted:
11/3/2010 2:14:09 PM

Question
how do I approve shipping charges

Answer
You can reply with an email to inquiry@msecompany.net include your confirmation number in the Subject or call us toll free at 877-706-4480

Date Posted:
11/3/2010 1:56:53 PM

Question
I AM LOOKING INTO PURCHASING A NEW WARMER FOR MY EMERGENCY ROOM. MAY YOU PLEASE SEND ME A QUOTE THANK YOU.

Answer

Dear Carl,

I will have that quote to you shortly.

Respectfully,

Christina Villa

Date Posted:
11/3/2010 12:30:41 PM

Question
I need the dimensions of the 4040 Exam table to provide clearances in our project. Do you have some information I could use I could not find the overall dimensions. Thank you

Answer

The specifications for this table are below, please advise if you need any additional information or a quote including delivery costs, I'd be happy to help.  Thank you!

•Height:  Min. 19” at seat
•Max. 35” at seat
•Width:  27”
•Length: 58.5”
                70” with foot section extended
•Leg rest: 20” W x 12” L
•Drawer: 17” W x 13” L x 4.8” H
•Electrical: 120 VAC, 60 HZ
•Stirrups: 3 lateral positions

Date Posted:
11/3/2010 11:32:54 AM