If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
I have a PulmoNeb I was wondering why you don''t have it on your site I have an Idea for one how about maybe a doll house looking one for little girls and A big army guy or even army station for boy''s made into nebulizer''s
Answer
Dear Amanda,
Thank you for the suggestion. Unfortunately, we are not the manufacturer's of pediatric nebulizers. We are distributors. Here are some nebulizers we carry for children:
Respectfully,
MSEC
Date Posted:
11/11/2010 11:41:53 AM
Question
Please could you provide me with a direct email address so i can send you some information on uor products. Many thanks
Answer
Sure please send all information to: inquiry@msecompany.net
Date Posted:
11/11/2010 9:11:49 AM
Question
Hi! I have a barely used Empi EPIX VT Dual Channel TENS Unit that I''d love to resell to get back some of the money I put out for it & to help someone else get a discount on their unit. Does your company assist in such remarketing of product, or can you direct me toward someone who may be able to lend a hand in doing so? Thanks so much in advance for your assistance. Kind regards, Amy
Answer
Unfortunately, we do not offer any trade-in services. We may suggest trying to find a local source which may be able to assist you.
Date Posted:
11/11/2010 12:32:54 AM
Question
Im wanting to do a proposal on this item for a college class and would love more information on this product
Answer
Unfortunately, this model is no longer available. The manufacturer is HemoSense and the product details may be found at: http://www.hemosense.com/professional/inratio.shtml
Date Posted:
11/10/2010 8:16:48 PM
Question
Id like to ask the country of manufacture for all your disposable scrub tops and pants. We need to order hundreds of both at a time in 4 sizes, but will pay almost 40 duty and customs charges in Canada if they're manufactured outside of North America.
Answer
Unfortunately, all of the disposable scrub wear that we carry is manufactured overseas.
Date Posted:
11/10/2010 6:33:40 PM
Question
would this splint help with A/C joint pain and tendinitic brus
Answer
Dear Smith:
If you can find a comfortable position for your arm so that the tendons are not strained and the arm is in the relaxed position, it should aid the healing process while also limiting the range of motion.
Date Posted:
11/10/2010 5:37:50 PM
Question
How heavy is the 3-wheel Rollator,01456VNIISG
Answer
The product weighs 17 pounds.
Date Posted:
11/10/2010 5:36:52 PM
Question
Our customers, SCUBA diving businesses, need a medical oxygen valve and regulator compatible with SCUBA diving cylinders. Can use SCUBA valve and O2 reg, or can change valve. What do you reccomend?
Answer
Dear Ross:
Is the O2 tank used for deco stops or is it intended for surface medical emergencies? Please let us know so that we can recommend an appropriate solution. You can also contact Gary (our resident dive master) at 713-706-4320 with your questions.
Date Posted:
11/10/2010 12:36:52 AM
Question
Can I get this with the aluminum push handle What is the cost?
Answer
Dear Loretta,
Thank you for the inquiry. Here is the picture and pricing to the accessory for the cart.
http://www.medical-supplies-equipment-company.com/product/ppf/id/17413/new_prod_full.asp
Respectfully,
MSEC
Date Posted:
11/9/2010 5:14:13 PM
Question
What are the top dimensions, and overall frame dimensions, for General Transport Stretcher w/ Adjustable Side Rails I am looking for a wheeled positioning device to enable sidelying position for a youngster in his home. Thank you. Also, the dimensions of a Bariatric one?
Answer
Thank you for your inquiry. The overall frame dimensions are: 77.25in L x 29.75in W x 31in H the patient surface is 23in x 76in. Did you have an particular bariatric stretcher in mind?
Date Posted:
11/9/2010 11:42:57 AM
Question
what are the drawer sizes Does the height 27.25 include the wheels? Is it refundable if it does not suit my needs?
Answer
Dear Loretta,
Thank you for the inquiry. It comes with 3 drawers - 2.75 inches and 2 drawers - 5.75 inches. The height does not include the wheels. The item is not refundable.
Respectfully,
MSEC
Date Posted:
11/9/2010 11:25:21 AM
Question
We are looking to purchase several screens but will need to order with a purchase order for Greenville Hospital System in Greenville, SC. Is this possible
Answer
Thank you for your inquiry. Please check your email for your formal quotation including shipping charges. If you have any additional questions, please don't hesitate to contact me.
Date Posted:
11/9/2010 11:10:23 AM
Question
Is this a cool mist humidifer?
Answer
Dear Nicole,
Thank you for the inquiry. The Healthy Humidifier plus is not a cool mist humidifer. We do carry one though, please take a look:
http://www.medical-supplies-equipment-company.com/product/ppf/id/6481/new_prod_full.asp
Respectfully,
MSEC
Date Posted:
11/9/2010 9:42:00 AM
Question
Dear Sir, I would like to know If I may ship your medical equipment to Russia, and if it will suit our voltage of 220 W? what are the terms of shipment? do you work on prepayment or on fully payment? do you have a catalogue of all your equipment of 220 W? thank you in advance, Evgenii
Answer
Dear Evgenii:
Thank you for your inquiry. We do ship equipment to Russia. We have some equipment available at 220 volts. We can prepare all paperwork and provide you with advance pro-forma invoice. All payments must be made in advance via bank wire transfer. If you have any other questions, please email gary@msecom.net.
Date Posted:
11/9/2010 7:03:37 AM
Question
I am looking for a hoyer lift with a scale or a chair scale for someone who wants to do dialysis at home, but is not weight bearring. She has a hoyer, but i have been told by her DME that it is not adaptable for a scale. She has medicare and a supplement.
Answer
The links below are a few options we have. We do not handle any type of insurance, so the products we sell would be personal pay.
http://www.medical-supplies-equipment-company.com/product/ppf/id/23955/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/23960/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/23957/new_prod_full.asp
http://www.medical-supplies-equipment-company.com/product/ppf/id/23921/new_prod_full.asp
Date Posted:
11/8/2010 4:46:43 PM
Question
How quickly could you ship overnight delivery 13 overbed tables, 8146VNIGSI or similar, to our location in Texas? Thank you for your quick response!
Answer
Please check your email for a formal quotation. If the email is not present, please check your spam/junk mail. If you have any additional questions, please don't hesitate to contact me at 1-877-706-4480 x 108
Kemuel Gilbert
Date Posted:
11/8/2010 2:07:34 PM
Question
What is the instrument with the longest crushing clamp jaw that you have access too I need to be able to clamp about 20-25cm.thanksDoug
Answer
The item which would be best for your need is a Scudder Intestinal Clamp by Sontec Instruments. The total length is 20.5in and it would be more than enough to serve its purpose. It is the only item we have come across for the intestine with the extra length required for equine procedures.
We do not carry this item but can definitely recommend contacting this company for details as to how to purchase.
Date Posted:
11/8/2010 1:30:34 PM
Question
how long do you take to deliver products required?
Answer
Most products are shipped within 24 hours. Some products such as exam tables, medical cabinets, carts may take up to 4 weeks. International deliveries obviously take longer. Please specify the products you are interested in along with the delivery address and we will be happy to provide you with a quote. Please note that all international orders must be prepaid in advance of shipment release.
Date Posted:
11/8/2010 1:33:23 AM
Question
I am an export agent and have a client overseas that is interested in medical supplies. I would like to speak to someone and also request literature. Thank you.
Answer
Please contact Christina Villa at christina@msecom.net or 877-706-4480 x 107
Date Posted:
11/7/2010 10:21:26 PM
Question
Hello. I Am a 58'' 145 pound female with 32'' leg length. I have MS and I am going to have to get a slideboard. Can you reccommend a size and length and wood vs plastic. I have no idea what would be best.Thank you.Melanie
Answer
There is no specific height restriction for any of the transfer boards we carry. The wooden transfer boards we supply are considered "heavy duty," however, the plastic transfer boards are for use moreso in a showering type environment.
We would recommend the wooden unit for every-day use, but if you plan on using it in a shower, we suggest use of the plastic transfer boards.
Date Posted:
11/7/2010 8:29:29 PM
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