Ask The Pros:

Question
Please tell me what category mattress this is; Support surface I, II, or III

Answer

Dear Kerry,

Thank you for the inquiry. The manufacturer told me that it was a support surface II.

Respectfully,

MSEC

Date Posted:
12/9/2010 4:54:35 PM

Question
How do I know which size to order

Answer

The sizing is as follows, based on neck circumference:

Regular - 14-16"

Large - 16-18"

Wide - 18"+

Date Posted:
12/9/2010 3:01:57 PM

Question
Is the Operator Manual and Service Manual included We need a quote on 3 including shipping. Thanks

Answer

Dear Stephanie,

Thank you for contacting us. I will have a quote for you shortly.

Respectfully,

MSEC

Date Posted:
12/9/2010 2:11:24 PM

Question
We have Armstrong Medical brand crash cart steel - older style that I would like to add individual locking breakaway device to the two top drawers. Do you have a 3 breakaway locking bar?

Answer

 Dear Tommy,

Thank you for the inquiry, however, our accesories are for Harloff carts not Armstrong. They are not compatiable.

Respectfully,

MSEC Sales

Date Posted:
12/9/2010 12:00:13 PM

Question
I am looking to purchase the 4 oz DAG in a quantity of 24.. Please respond as soon as possible with cost per each.B.J. Merket

Answer
This quotation has been e-mailed to you.  Note, all DAG is on a vendor backorder and we do not have a current ETA on any size.

Date Posted:
12/9/2010 9:41:24 AM

Question
Can these trays be sterilized What are they made of? Do you offer a discount for large quantities? We need about 50. And how much would shipping be on 50? Thanks, Cathy

Answer

Dear Cathy,

Thank you for contacting us. The trays are made of stainless steel. We do offer volume discounts. I will forward a quote to you with the shipping and discount. Thank you.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
12/9/2010 9:08:36 AM

Question
Greetings, I''m searching for an overbed table that pivots away versus rolling away. I''ve found pivoting tables for lift chairs, but these don''t adjust high enough for my father''s adjustable bed. I''m very surprised that this is so hard to find! Thanks in advance for your assistance! Brian

Answer

Dear Brian,

Thank you for contacting us. We recommend the following:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17950/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/9/2010 4:32:39 AM

Question
Our CNA class purchased several items from your company. I have been able to trace everything except Item #12044WA3BS Elderly Female Complete Nursing Skill Manikin. This item was purchased by itelf. The price online is $1812.95 but I am sure there is shipping and tax. A copy of the invoice would be fantastic. Thank you, Terry Britt Account Clerk, DC 559-651-0888

Answer

Unfortunately, we have no record of purchase of this item for your organization.  We show the item below having been purchased by your company in 2010:

1 item - 21744WA3BS - Purchase date 2/2/2010 - Ordered by Cecilia Huerta - Order total $544.80

Date Posted:
12/8/2010 6:36:33 PM

Question
Hello Customer Service,I am looking for a First Aide Cot that is 30 High. It is actualy a table that is that has a heavy fabric covering.Thank youPedroAPS Industries

Answer
Thank you for your inquiry. Regrettably, we only have this first aid cot available which is only 16 3/8 inches high.

Date Posted:
12/8/2010 4:04:07 PM

Question
Is there a manufacturer or brand name for this product

Answer
This is manufactured by Tuffcare.

Date Posted:
12/8/2010 3:12:51 PM

Question
Hi there,Are you able to let me know the weights of the individual weightsI noticed in the pictures that they are just numbered.thanksBeth

Answer

The detailed specifications of this multi-gym may be found at the link below:

http://www.hoistfitness.com/consumer/equipment/h-4400.aspx

Date Posted:
12/8/2010 12:31:49 PM

Question
How often can or does the fingerprint narc safe fail to recognize a print How many keys comes with the system?

Answer

Dear Eva,

I will be sending you a brochure shortly.

Respectfully,

Christina Villa -  MSEC Sales

Date Posted:
12/8/2010 11:42:13 AM

Question
could I get just one or two Can these be autoclaved?

Answer
We do have this available in a single unit, however all of our stainless emesis basins are special order and take approximately 2 weeks to ship.  The cost for a single unit is $22.45 plus shipping costs.  These are autoclavable.

Date Posted:
12/8/2010 12:11:58 AM

Question
My son is doing his PA rotations and said he needed scissors. What type of scissors would he need?

Answer
We cannot advise as to what specific scissors would be needed.  Please check with his program director for additional information. 

Date Posted:
12/7/2010 8:36:09 PM

Question
Can you tell us the width of this seat from corner to corner of the bottom of the handles We want to be sure of the fit as the commode is flanked by a wall and the vanity.Thanks.

Answer
Thank you for your inquiry. The width of our E-Z lock raised toliet seat is 20.5in. However, the width between the arms is 17.5in.

Date Posted:
12/7/2010 2:39:41 PM

Question
I need to order replacement rubber inserts for these forceps but I am not sure this is the exact model. How would I go about doing this?

Answer

The link below is for our Young Tongue Rubber Jaws:

http://www.medical-supplies-equipment-company.com/product/ppf/id/17912/new_prod_full.asp

Date Posted:
12/7/2010 10:47:46 AM

Question
We need a drop seat to fit a 24 inch w/c. Do you have one that will fit

Answer

Dear Susan,

Thank you for contacting us. Unfortunately we do not carry the drop seat in that size.

Respectfully,

MSEC

Date Posted:
12/7/2010 10:05:32 AM

Question
What is the wt capacity Thank you.

Answer

Dear Ms. Osborne:

Thank youo for your inquiry.  The weight capacity of this product is 350 lbs (160kg).  This unit can also be set up into a corner arrangement.

Dimensions are:

Regular Staircase Arrangement: 109", 36", 24"
Corner Arrangement: 64" x 82", 36", 24"

Date Posted:
12/6/2010 8:55:53 PM

Question
Where could I find info on how to change the diaphram in the Sprague stethoscope Its Item# 103629SDMMDIs there a PDF that you could send?Or fax?Thanks,Steve

Answer

Dear Steve:

Unfortunately, we do not have the instructions for the replacement of the diaphram.  Typically, if you unscrew the top of the cap, the diaphram should be easy to remove and replace. 

Date Posted:
12/6/2010 3:10:55 PM

Question
Where are these shoes made Ie: USA or China.

Answer
These shoes are made by a US based company. http://www.aetrex.com

Date Posted:
12/6/2010 9:58:34 AM