Ask The Pros:

Question
I have a plate with 7 screws on one side and 2 screws on the other side of my left ankle. Its deteiorating much quicker than expected im 23 and in school and really cant afford to have it fused because of the long recovery time. Is this something that i could use

Answer

Dear Ron:

TENS units are used in an attempt to temporarily alleviate neuropathic pain (i.e. pain due to nerve damage).  Given your condition, the use of TENS would not be recommended.  We would suggest consulting with a chiropractor or a podiatrist to determine the best options for a treatment. 

Date Posted:
12/21/2010 12:09:06 AM

Question
Will this pillow provide relief from the pain caused by cervical spondylosis

Answer

Dear Mr. Beebe:

Unfortunately, it would be difficult to say if this or anyone of our other cervical pillows would provide relief from cervical spondylosis.   Although in principal it will work, the level of comfort depends on your body type, sleeping position, state of restfullness.  In our experience, we found that pillows are like shoes - you have to try them on in order to know if they are comfortable to wear. 

Date Posted:
12/20/2010 4:45:31 PM

Question
Does this bed come with mattress If no, then how much mattress costs? Is there any warrenty on this bed? Is shipping free. Needs to be shipped to Rarital, NJ.Thanks.

Answer
Thank you for your inquiry. This product is the bed only, if your interested in the mattress as well. Please see the formal quote i sent via email. If purchased within the next 10-15 business days I will offer FREE SHIPPING!

Date Posted:
12/20/2010 12:28:24 PM

Question
Can I buy a box of 100 Dover Rob Nel 14-French straight intermittent male catheters? I don''''t see them on your website.

Answer
Thank you for your inquiry. Do you have the manufacturer number or part number for these intermittent male catheters? 

Date Posted:
12/20/2010 12:27:52 PM

Question
I want to know which material the cannula was produced.

Answer
This nasal cannula is made of latex-free PVC tubing.

Date Posted:
12/20/2010 12:06:25 PM

Question
What is the status of my order It has been a week. When will it be shippedThanks.

Answer
Thank you for your inquiry. Your order has been delivered please see tracking number 1Z5218W30358866332 UPS 

Date Posted:
12/19/2010 8:26:52 PM

Question
what is the weight capacity on this seat

Answer

Dear Terry,

Thank you for the inquiry. The weight capacity is 250 lbs.

Respectfully,

MSEC

Date Posted:
12/19/2010 12:11:46 PM

Question
Ive had 3 back surgeries and now am experiencing problems deep in my hip. I have used a less expensive gel cushion before but it doesn't seem to help. Air cushions work better for me, but the one I can afford leaks too quickly. I weigh 295. What would be a good cushion for me

Answer

Dear Kathy:

Thank you for your inquiry.  This particular cushion is designed for heavy duty use and extended life.  Although, this product is designed with comfort in mind, the ultimate test is whether it actually passes user's requirements.  The best way to find out is to actually try it out.

Date Posted:
12/19/2010 2:04:30 AM

Question
Im looking for a bolster to put under my needs to keep them bent while sleeping on my back in bed. I currently use a round bolster, but it keeps rolling off the bed. Is the the 24HSM suitable for my need

Answer
This half round positioning bolster would be good for your needs as the flat bottom aids in prevention of rolling or slipping out from the supported body.

Date Posted:
12/18/2010 5:43:56 PM

Question
I AM LOOKING FOR A NEOPRENE GLOVE TO SUPPORT MY THUMB AND WRIST,FRO THE TIP OF THUMB IS 9 IN LONG FOR BOTH HANDS DUE TO MVA OR IF YOU HAVE AN ORDER BOOK THAT MY DR. CAN ORDER FROM THEIR # IS AERA CODE 732 -714-0070 NORTHEAST SPINEand SPORTS IN POINT PLEASANT NJ O8742. THANK YOU !!!

Answer

This item is universal and would be sufficient for your needs.

http://www.medical-supplies-equipment-company.com/product/ppf/id/12047/new_prod_full.asp

Date Posted:
12/17/2010 4:42:15 PM

Question
I have placed two orders in the last thirty days and I was looking to see about using my companies purchase orders as I saw you had that option. How do I go about getting setup to be able to use purchase orders? Thank you,

Answer

You can print out and complete our credit application http://www.medical-supplies-equipment-company.com/PDF/MSEC-CreditApplication.pdf and fax it back to 713-706-4161 with your next purchase order.  Thank you for your business.

Date Posted:
12/17/2010 4:00:34 PM

Question
Hello,How long from head to toe laying downWall-hugger to me means this chair can sit right up against the wall, It this correct?We have a close space so I have to be careful.Thanks,Pat

Answer
Wall hugger is actually the manufacturer's name for the recline function.  This means you the patient simply crosses their arms and leans back to recline and no need to pull a lever to recline.

Date Posted:
12/17/2010 3:42:36 PM

Question
How long is this the detail said it was variable in different lengths Iam looking for 20ft. Thank you

Answer
This tubing is 7ft in length.  We have a 25ft tubing: http://www.medical-supplies-equipment-company.com/product/ppf/id/4981/new_prod_full.asp

Date Posted:
12/17/2010 12:48:52 PM

Question
i am looking for a hospital bed that also warms for child with hypothermia.

Answer

Dear Renee,

We do carry the electric and manual youth bed but unfortunately they do not come with a heating element to treat hypothermia.

Respectfully,

MSEC

Date Posted:
12/16/2010 3:15:36 PM

Question
does this include mattresswhat is total length of bed?what is total length of mattress?are head and foot boards available?

Answer
Thank you for your inquiry. This item is the bed frame only, please click here to see the compatiable mattress. This bed fram includes a head & foot board set. The frame size is 39in x 80in

Date Posted:
12/16/2010 1:20:11 AM

Question
what is the weight capacity that this table can hold

Answer

Dear Ms. Phillips:

We have to apologize for the inconvenience.  Mr. Potato Head Exam Table has been sold out and, unfortunately, is no longer available from the manufacturer.  Please take a look at our complete selection of pediatric exam tables: http://www.medical-supplies-equipment-company.com/product/ppf/param/1178_0__1_true/product_search.asp

Date Posted:
12/15/2010 8:00:43 PM

Question
Hello,This is called a wall hugger and so is another chair further down the picture makes it look like the chair goes way back behind the back of the chair when reclined. How far behind the chair does it go How far from the wall does it need to go?Thank you

Answer
It seems this item has been discontinued.  We apologize for the inconvenience.  Please call us for available options at 877-706-4480.

Date Posted:
12/15/2010 4:48:12 PM

Question
In the specifications it states the seat height is 27.25 and the arm height is 27.25. I dont believe that is possible What are the correct answers?Also, It list a side table that pulls up over the arms as an accessory, Is that turn for this chair and also wheels. I would want both.Thanks

Answer
It seems this item has been discontinued.  We apologize for the inconvenience.  Please call us for available options at 877-706-4480.

Date Posted:
12/15/2010 4:32:50 PM

Question
I am looking for a wheelchair to provide some transit within a school for a 315lb 55 young man. I'm not sure of his hip width, but it is reported by the parent that he is approximately 54 around, so I'm guessing 22 wide wheelchair would suffice. Any suggestions Low cost is a preference...

Answer

Dear Natascha,

Thank you for the inquiry. The item you picked is a transport chair, but in your description you request a wheelchair. Do you need a quote for a wheelchair or a transport chair?

Please advise.

Respectfully,

MSEC - Sales

Date Posted:
12/15/2010 3:54:04 PM

Question
I looking for a water mattress, for a hospital bed.

Answer

Dear Linda,

Thank you for the inquiry. The following comes highly recommended:

http://www.medical-supplies-equipment-company.com/product/ppf/id/19284/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
12/15/2010 1:38:58 PM