Ask The Pros:

Question
Hello: I am considering purchasing this unit. How is it different from the gross an unit and similar onesThank you,E. Linenthal

Answer

Dear Mr. Linethal:

Thank you for your inquiry.  Based on our customers feedback; the unit is easy to use and maintain, provides quick relief and less irritation. 

Date Posted:
1/17/2011 4:02:17 PM

Question
I actually need an 8 ft section with 2 45 degree bends. The bend is at each end at 2ft. This is to fit inside a bay window, so it will need to be ceiling mounted.

Answer
Thank you for your inquiry. Please click here to fill out our custom quote form and either email to kgilbert@msecompany.net or fax to 713-706-4161.

Date Posted:
1/17/2011 1:33:09 PM

Question
I would ike to purchase one of these machines for home use. Can you supply or direct me to a place that I can purchase?

Answer

Dear Ms. Fox:

Unfortunately, we do not carry this product.  Please visit http://clarkenterprises2000.com/index.php?main_page=product_info&cPath=2&products_id=3&zenid=13qcqsjj83gfqk5b1uvfns4do3 

Date Posted:
1/17/2011 12:51:11 PM

Question
good morning i would like to reques a quote for one of your Basic Male Patient Care Manikin http://www.medical-supplies-equipment-company.com/lab-equipment-supplies/product/basic-male-patient-care-manikin_24641.html please in include weight lead time shipping charges to miami fl 33166 form of payment you prefer and if there is any discounts you can offer me if you have any question please feel free to call me at 7562641791, monday through friday from 9 am till 6 pm hope to hear from you soon regards Maria Guayasamin South Logic

Answer

Dear Maria,

Thank you for contacting us.  The manikin would be shipped out within 48 hours of payment. It ships from Florida so the lead time is 3-5 business days.  We prefer payment by credit card.  If you are  an international customer, we prefer payment via wire transfer.  If you purchase more than 1 manikin, I can lower the price. If you are only purchasing one manikin, no discount will be applied.

Respectfully,

Christina Villa - MSEC Sales 

Date Posted:
1/17/2011 10:37:53 AM

Question
Anything that can be done for a nonfunctioning nebulizer. First it quit working with the electrical outlet and then the battery quit working. The green light comes on but no air comes out. Am I past any compensation for this or not. Thanks Theresa

Answer

Dear Ms. Coyne:

We are sorry to hear about the technical issues you are experiencing with the nebulizer.  The good news is that your purchase is still under manufacturers warranty.  Please contact Medquip at 888-404-5666.  When you speak with a representative, please let them know that the nebulizer was purchased from MSEC on August 7th, 2010 and they should reference MSECs PO127747.   If you have any issues, please contact us at 877-706-4480 x 104.

Date Posted:
1/17/2011 9:39:03 AM

Question
Looking for a FULL FLOW Oxygen concentrator. Light weight in order to carry. Doctors say it cannot not be a PULSEFLOW unit. Would appreciate some information. Thank you.

Answer
Unfortunately, the only lightweight portable concentrator we carry has a pulse flow as are most of the portable units currently on the market. 

Date Posted:
1/16/2011 11:10:17 PM

Question
I would kindly like to know:- how heavy the boot is,- if you deliver to Brussels, Belgium. Thank you.

Answer

Dear Ozgur,

Thank you for the inquiry. The cast boot weighs about 2 lbs.  We do ship to Brussels, Belgium. Shipping would be around $28 -$32 dollars.

Respectfully,

MSEC Sales

Date Posted:
1/16/2011 3:20:43 PM

Question
I need the requiements for an ideal rehabilitation set up including a sensory integrative therapy unit.

Answer

Dear Dr. Abhijit:

Thank you for your inquiry.  If you could provide us with more information about your medical speciality and the intended applications for the therapy unit, we will offer you the most suitable options.   

Date Posted:
1/16/2011 2:31:38 AM

Question
Hello Sir,I am promoting Nellcor Pulse Oximeters and Sensors in Kuwait.We are the dealers for COVIDIEN. I need an answer for how accurate is the sensor for 1patients who move a lot and 2 hyoperfusion The reason being need to tackle our competitor MASIMO. What is the best answer

Answer

Dear Ninan.

Thank you for contacting us. In order to compete with Masimo, we need to have competitive pricing. We are able to sustain a steady inventory of the following Nellcor OxyMax technology sensors:

MAX-A

MAX-I

MAX-P

As for the MAX-N, we are not able to successfully retain inventory. Also, they are sold for about $80 dollars more than the other sensors. Please let us know if you would like a quote for the other sensors.

Respectfully,

Christina Villa - MSEC International Sales

Date Posted:
1/16/2011 1:10:22 AM

Question
Does this loupes are for dental dr How about the visual field ? how grate is the visual field in cm ? Are they widefield ? 10 cm or more ?

Answer
These loupes can be used for surgical or dental procedures. 

Date Posted:
1/15/2011 6:26:20 PM

Question
How about the depth of field

Answer
All Surgical Loupes allow the user to set your intrapupillary, convergence and declination angle for perfect optical alignment.

Date Posted:
1/15/2011 3:16:44 PM

Question
i take 8 breath treatments a day and have been through a few compressors how long will your m achine last me,please no sales pitch just the old fashion truth .please do not give my e mail to anyone i get enough junk tryiong to sell me everything.

Answer
The Pulmo-Aide nebulizers are estimated to last about 10 years.  It seems that if the unit gets loud in later years of use, it may be caused by loose screws on the back which may be tightened to reduce noise.

Date Posted:
1/15/2011 8:26:58 AM

Question
Bought a nebulizer 8/7/2010 for my grand-daughter and is now not working. Have not found receipt, but found the packing order. Part # MQ5500 and is a portable compressionnebulizer system. Please see what can be done.

Answer

This item is still covered by manufacturer's warranty.  Please contact the manufacturer, Medquip for instructions on replacement/repair: 1-888-404-5666

Date Posted:
1/15/2011 12:51:46 AM

Question
I would like to know the complete price for a shipping this item, adding in the cost of a Mattress. #0511GEN

Answer
Great! I would be happy to assist you with this. Can I get the zip code that this will be shipping too?

Date Posted:
1/14/2011 2:06:14 PM

Question
Do I have a eyes check before to buy them If I will command you today when it will be possible to have them ?I live in Texas

Answer

Dear Ms. Iulian:

Thank you for your inquiry.  These loupes can be independently adjusted to the respective strength of each eye.  Typical delivery time for these products is 5-7 business days. 

Date Posted:
1/14/2011 1:37:05 PM

Question
I currently use an aging accu-chek compact glucose test system that needs to be replaced. This includes a pin sticker and cartridge of test strips.What is the best model that doesnt cost a fortune but is easy to use and manage the steps and supplies, etc.l

Answer

Dear Monte,

Thank you for contacting us about this. Unfortunately, unless you have medicaid or insurance, replacement strips, solution and lancets could cost a fortune.  We do not have the best discounts but the following unit may work for your budget:

http://www.medical-supplies-equipment-company.com/product/ppf/id/24825/new_prod_full.asp

Respectfully,

MSEC

Date Posted:
1/14/2011 1:03:30 PM

Question
Does split top mean that part of the tabletop slides out from beneath the other

Answer

Dear Dee,

Thank you for the inquiry.  The split top overbed table has a section below the main table that slides out for patients who have difficultly reaching.  The section that slides out is a bit smaller than the table top.

Respectfully,

MSEC

Date Posted:
1/14/2011 10:53:18 AM

Question
Hello, I have 2 questions:would I be able to have an inseam length of 28 inches If yes, how can I mention it when ordering online.Is the amount of polyester truly 35.I have sensitive skin and prefer polyester content to be low. Just want to be sure polyester is only 35 and not more.Thanks

Answer

Dear Rima,

Thank you for contacting us.  The smallest inseam we carry is 29 inches.  If you would like to order, please call 1-877-706-4480.  We have two styles in the petite, drawstring/cargo pants and elastic pants (no pockets).   The color choices for the elastic pants (29 inch inseam, $21.50) are wine, midnight blue, rich purple, seaspray and ciel blue. The color choices for the drawstring/cargo pants ($20.95) are carribbean blue, evergreen, black, khaki, wine, midnight blue, rich purple, royal blue, seaspray ciel blue and brown. 

Respectfully,

MSEC

Date Posted:
1/13/2011 8:02:08 PM

Question
What chest/abdomen size maximum fit--male.Thank you

Answer

Dear Mr. Shaffer:

This rib belt should fit up to 52-54 inches waist size.

Date Posted:
1/13/2011 7:51:16 PM

Question
What is the manufacturer of this product

Answer
Whitehall Manufacturing makes this whirlpool.

Date Posted:
1/13/2011 3:46:04 PM