Ask The Pros:

Question
Yes I was wondering why your used autotherm price is so high. I have purchased used ones in the past for around $500 to $600. If its in good condition and you are interested in selling it for a reasonable price then e-mail me back but $3000 for this is way overpriced Thanks, Dr. Grassam

Answer

 Dear John,

Thank you for the inquiry. Our autotherm 391 and 395 and are not used. They are new.

Respectfully,

MSEC

Date Posted:
3/1/2011 7:00:06 PM

Question
Do the Diabetic shoes have elevated heel inside

Answer

Dear Sam,

Thank you for the inquiry.  It comes with a pair of moldable inserts.

Respectfully,

Christina Villa - MSEC Sales Support

Date Posted:
3/1/2011 6:14:26 PM

Question
Dear sir/Madame, I am interesting in Philips BV Pulsera for cardio vascular procedures, in case of availability Please send me quotation and when the system will be available for sending. To reduce the price preferably the system as is in working condition without any warranty. Looking forward your reply, Best regards, Levan Gamtsemlidze

Answer
Thank you for your inquiry. Regrettably, we don't have any BV Pulsera c-arms available. We apologize for the inconvenience.  

Date Posted:
3/1/2011 3:03:36 PM

Question
We need a patient lift that can fit a treadmill for walking rehabilitation. What would you recommend Thank-youChrista

Answer

Dear Christa,

Thank you for contacting us. Unfortunately we do not carry anything that will work with a threamill. All of our lifts are for assisting patients in and out of beds and/or chairs. We are deeply sorry for the inconvenience.

You may want to try the following system:

http://fast-centre.com/id46.html

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/1/2011 1:59:31 PM

Question
do you have disposable snap NOT pull up Adult diapers

Answer
We do not carry disposable snap diapers, only reusable.

Date Posted:
3/1/2011 1:29:56 PM

Question
Is this shoe waterproof

Answer

Dear Jack,

Thank you for the inquiry. Unfortunately, this shoe is not waterproof.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/1/2011 9:07:23 AM

Question
Does this item includes the curtain, track, and hanging carriers

Answer
Yes, Single Bed Privacy Cubicle Curtain Basic Kit, 1KBCCPBSCCF includes curtain, track and carriers. 

Date Posted:
2/28/2011 7:42:02 PM

Question
Can you tell me if these are the hard plastic covers or the soft throwaway covers.

Answer

Dear Richard,

Thank you for the inquiry. Unfortunately, I tried to find the answer but the manufacturer informed me the product had been discontinued. We are very sorry for the inconvenience. The product has been removed from the website.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/28/2011 12:45:17 PM

Question
Hi Sir/Madam, I would like to know, your company able supply the high precision balance? The specification is: 1. 0.01g - 4100g 2. 0.001g - 610g Thank you very much

Answer
Are you looking for a digital or manual unit? 

Date Posted:
2/28/2011 9:03:01 AM

Question
Sir/Madam,I want to know what does DG in DG 16 refer to. what is the importance of 16 in DG16

Answer

Dr. Ebenezar,

This numer is simply a way for us to identify our products, as we carry many endodontic explorers with different types of ends. Feel free to look through our selection of explorers by clicking here, and choose the one that best fits your needs.

Thank you for your inquiry, and have a great day.

Date Posted:
2/27/2011 1:43:08 PM

Question
My friend''s father had a severe lung disease, and his doctor suggested to help him breathe with a portable respiratory machine. So far I have no idea about this equipment. Would you give me some information about it in detail, including type, price, function and advantage and so on? Thank you very much.

Answer
We have a limited selection of these items.  Details to follow. 

Date Posted:
2/27/2011 11:32:33 AM

Question
Do any of these hwirlpool products allow the water to be cooled to very low temperatures 50 degrees for rehabilitation from injuries using cold therapyregardsDuncan Wolf

Answer

Thank you for your inquiry. All of our whirlpools can accommodate very low temp or very hot temperatures for any type of rehabilitation procedures.

Date Posted:
2/27/2011 9:26:39 AM

Question
sirs Will you please let me know if you have a distributor in Ireland Thank you Martin Medstore.ie

Answer

Dear Martin:

We do not have a distributor in Ireland at this time, but we do ship  everywhere in Europe.  

Date Posted:
2/26/2011 3:43:03 PM

Question
how long should the bandage stay on

Answer

Depending on the size and severity of the wound, it would be advisable to keeping it bandaged up until the contraction stage (i.e wound edges start pulling in together)  which may vary from a few days to up to 4 weeks.   

Date Posted:
2/26/2011 12:04:33 PM

Question
The description says that it is battery powered. How many batteries does it needI know that some machines dont work if the battery gets run down too much. Is that a problem with this machine? We are looking for a machine to work in a remote environment.

Answer

Dear Dave,

Thank you for the inquiry. I am working on getting the answer for you. As soon as I hear back from my technical support team member, I will forward you their answer.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/26/2011 12:03:26 PM

Question
We are looking for a peice of equipment that wil aid us in lifting a person to a standing poition to transfer them to a bed, chair, or a toilet. do you have something like a Hi Lo Stand in Table with Electric Patient Lift but without a tableDo you offer in home assessment?

Answer
We do have stand-assist lifts available.  We will be e-mailing you pricing for both standard and bariatric.  We do not offer in-home assessments.

Date Posted:
2/26/2011 9:58:50 AM

Question
Dear sir,, we are medical scientific and chemical corp. please send to me your e-mail address i want to send quotation request to you waiting to hear from you best regards

Answer
please respond to this email. 

Date Posted:
2/26/2011 7:18:38 AM

Question
I am interested in your Equinox Thermal Blankets - 72 x 108. Do you sell or provide samples prior to a bulk purchase?

Answer

Dear Lindsay,

Thank you for contacting us. I usually able to get samples of disposables only. I am very sorry for the inconvenience.  I tried asking to see if we could just purchase one unit and the warehouse will not break up the case.

Respectfully,

Christina Villa - MSEC 

Date Posted:
2/25/2011 8:28:40 PM

Question
REQUEST FOR COMPETITIVE PRICE QUOTES Please quote your best price for the following item for the Hunt County Purchasing 1 Blood Drawing Chair W/ Hydraulic Features: • Two full length, height adjustable armrests support the arm in the optimum position for venipuncture • Prevent back bending of the elbow and subsequent flattening of the vein • Armrest are interchangeable, left to right • The drawer may be placed at either side of the chair and the movable portion angled to either side • Gray, powder coated steel frame and black, one piece polypropylene seat are designed for maintenance free service • Adjustable 6 1/2 in height • Revolve 360 degree and can be locked at any height or rotational position • The combined features of arm and height adjustability eliminate back strain for the technician Specifications: • Weight capacity: 250 lbs • Overall width: 37 1/2: • Overall depth: 24 • Seat height: 17 - 24 Manufacturer warranty: 1 yr Firm Fixed Price: $ _____________________ Shipping Price: $ ________________ Please state the number of days this price quotation will be valid: _______________ Your quote should be returned to the Hunt County Purchasing Department no later than 2:00 pm February 28, 2011 for consideration. Responses may be emailed to acunningham@huntcounty.net or faxed to 903408-4291. ________________________________ ________________________________ Company Name Authorized Signature ________________________________ ________________________________ Address Name Printed or Typed ________________________________ ________________________________ City, State, Zip Title ________________________________ ________________________________ Phone Date ________________________________ ________________________________ Fax E-Mail

Answer
This quote has been e-mailed to you. 

Date Posted:
2/25/2011 3:54:45 PM

Question
can this unit be converted to a semi automatic unit completely. What upgrades are available this unit has lasted 20 years a runs like new.

Answer

Dear Terry,

Thank you for contacting us. Unfortunately, I am unclear on your inquiry. Foremost, are you trying to buy or sell?

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
2/25/2011 2:30:50 PM