Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
Wondering about the claim that these are recyclable. In what stream Do they have Berylium / Copper alloys ? Lead Solder ?Please advise.Thank You

Answer
We unfortunately do not have this information.  Please contact Nellcor directly for more information: www.nellcor.com

Date Posted:
3/6/2011 8:36:57 PM

Question
I need replacement keyed knobs for my cabinet. Do you sell replacement parts

Answer

Dear Elizabeth,

Thank you for the inquiry. We do sell replacement parts for the narcotics cabinets we distribute for. Did you purchase this unit for us? If not, what is the make and model of your cabinet so that I may further assist.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/6/2011 7:47:48 PM

Question
Hello! Could you provide me with a list of equipment that is required for a Sperm Bank and IVF procedures Thank you, Maria.

Answer

 Dear Ms. Grey:

Thank you for your inquiry.  Unfortunately, we have limited experience in this niche market and are not able to provide you with any specifics.

Date Posted:
3/6/2011 6:13:01 AM

Question
I placed an order for DAG in Feb. and have never received it. Please resend the invoice and status on when I should receive it. #130380 1877 706 4480 Janet Fernstrom

Answer

 Dear Ms. Fernstrom:

Thank you for your follow up.  All DAG products are currently on backorder from manufacturer.  We are waiting for an update as to when we can expect delivery.  You would have been notified of the delay via email.  Your account has not been charged and your contact information has been retained for notification once DAG products are back in stock.  We apologize for any inconvinience. 

Date Posted:
3/5/2011 7:30:55 PM

Question
looking for a stool to put outside my suv to help my mother step up first then turn around and be able to sit in the car seat. Would this be appropriate

Answer

Dear Kris:

These chairs have approximately 11 in. x14 in.  If you think that your mother would be comfortable making that turn while holding on to a rail than it should work.  Try doing it at home by laying out an area of the same side and put a chair to mimic the handle. 

Date Posted:
3/5/2011 5:53:32 PM

Question
We are looking for disposible pediatric pulse Ox. that are compatable with dyamap B/P machines. Thank you

Answer

Dear Judy,

Thank you for the inquiry. Just to be clear, are you looking for a pulse oximeter or disposable sensors?

Respectfully,

Chrstina Villa - MSEC Sales

Date Posted:
3/5/2011 5:46:48 PM

Question
does the lift itself have to be moved once the patient is in it, so that the patien can be moved from the bed to a wheelchairif not, is there any such product?thank you

Answer

Dear Ms. Goldman:

Thank you for your inquiry.  Once an individual is raised by the hoyer lift from the bed, the lift would then have to be swung around. A wheelchair / commode would then be moved underneath the patient prior to lowering.  If the patient is being moved from a commode to a wheelchair or vice versa, then the lift can remain stationary.   The only way to accomodate your request would be through a device similar to a lift suspended from a ceiling.  That option may be too cost prohibitive for home use.  Please let us know if we can be of further assistance. 

Date Posted:
3/4/2011 4:20:54 PM

Question
Im renting a metal bldg for an office. I have a 40ft span that I need to divide off. However, the ceiling is 12ft high. Can these cubicle tracks be suspended, about 6ft from the ceiling, with something like, conduit or galvanized pipes, to make them lower in order to hang curtains from them

Answer

Dear Chad:

Thank you for your inquiry.  The track can be suspended using rigid supports.  Please let us know if we can be of further assistance.

Date Posted:
3/4/2011 1:04:45 PM

Question
How much does this light unit weigh We need to know for ceiling support.

Answer
Thank you for your inquiry. We no longer carry this particular unit, please browse our website for the new available options for the surgical lights. But they are typically around 15-20 lbs.

Date Posted:
3/4/2011 10:18:57 AM

Question
Can you supply full length side rails for this bed

Answer

Dear Tammy,

Thank you for the inquiry. Unfortunately, this model can onlyl come with 2 "T-Style" railings. It will have a gap in the middle. I am sorry for the inconvenience. 

Respectfully,

Christina Villa - MSEC Sales

 

Date Posted:
3/3/2011 3:04:05 PM

Question
What are the dimensions and color of this chair headrest cover. Im looking for a 'cream' color. Thank you for your time.Michelle SampsonPulmonary LabUniversity of Utah Hospital

Answer

This headrest cover is available in a "cream" color called tallow, however this is only an option for some of our recliner chairs and is manufacturer installed.

Date Posted:
3/3/2011 1:28:41 PM

Question
What is the range of weights/age for this probe

Answer
Generally speaking, pediatric sensors are good to use on persons from 20 to 105lbs.  Age-wise is not specified.

Date Posted:
3/3/2011 1:16:34 PM

Question
Good morning,i was wondering if i can buy supplies from here in mexico, i need to know about oxigen flow regulators exactly the item #4045BSCHMD, need to buy oxigen tubing, and connectors, please looking forward to hearing from you as soon as posibble, let me know how can i bu it form my city, thanks a lot

Answer
 

Podemos otra vez cotizarle los productos, nosotros apenas necesitamos a un promotor de carga enviarlos a puesto que no enviamos productos directamente en México.

Date Posted:
3/3/2011 1:08:04 PM

Question
Im writting from mexico, really interesting in the oxigen flow regulator, any chance that i can buy it, and send it to my place in mexico. if you can send me i phone number i would like to knw more about the company and figure out how i can buy supplies. waiting for your answersjorge alejandro

Answer

Alejandro,

Gracias por entrarnos en contacto con. Puedo contestar realmente a cualquier pregunta que usted tenga sobre el email. No tenemos cualquier persona que hable español fluido. Puedo ayudarle sobre el email. Puesto que no enviamos a México, necesitaríamos un conocido y una dirección alguien en los Estados Unidos para su fowarder de la carga. ¿Es esto posible?
Christina Villa - MSEC Sales

Date Posted:
3/3/2011 12:52:35 PM

Question
What is the difference between a Litter Pad and a Hinged Pad when it comes to purchasing one. We have a cart at our facility that needs a new pad and I am unsure which kind I would need to purchase.

Answer

Dear Jody,

Thank you for the inquiry.  A litter pad is a flat, straight pad. These are usually provided for stretchers that do not have a fowler backrest.  The hinged pad bends easily and has indentions for  a fowler backrest.  Please let me know the dimensions you need for your pad, we actually can do a custom quote. I would also need to know the make and model of your stretcher so we can match it perfectly.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
3/2/2011 5:13:39 PM

Question
re this product, are the teeth removable like dentures? thanks.

Answer
Thank you for your inquiry. Regrettably, this manikin teeth are not removeable. We apologize for the inconvenience.

Date Posted:
3/2/2011 3:41:58 PM

Question
Hello, My name is Oriane Boudinot, and I work for Relief International, a humanitarian organization which does work in developing countries. I am writing to find out if you could give me a quote on a list of products, including shipping fee to 5455 Wilshire Blvd, Suite 1280 Los Angeles, CA 90036 We are doing a competitive bidding process for the better prices for these items, and the bid will be considered within 24 hours. The items are: - 9 Volt Battery for Stryker x4 - Amputation Manual x1 - Batteries for Oto-ophthalmoscope x4 - Fasciotomy Manual x1 - Gigli Saw x1 - Glucometer x1 - Glucometer Test Strips Box of 50 x1 - Hand set x1 - Handheld Ultrasound machine x1 - Intraosseous Drill x1 - Intraosseous Drill Lithium Battery back up x1 - Intraosseous Drill Needles - Adult set x10 - Intraosseous Drill Needles - Pediatric set x10 - Kendrick''''s Extraction Splint x1 - Lancets Box of 100 x1 - Merocel Nasal Tampon x20 - Oto-ophthamoscope Battery powered x1 - Pregnancy Tests x10 - Pulse oximeter x1 - Sam Splints x10 - Stryker Intra-Compartmental Pressure Monitor x1 - Stryker Quick Monitor Set x12 - Thermometer x2 - Urine Dipsticks bottle/box x1 I appreciate your time in helping us. We can also provide proof of a physician''''s note in case you would need confirmation. Thank you for your time,

Answer

 Dear Oriane,

Thank you for the inquiry. We do not have access to Stryker products. Can we still quote the other items?

Respectfully,

MSEC

Date Posted:
3/2/2011 1:50:09 PM

Question
YES,DO YOU CARRY PORTABLE POCKET O2 CANISTER WITH DIPOSABLE MOUTHPIECE?I''VE ONLY SEEN SUCH EXAMPLES IN THE MOVIES IEJAMES BONDS & SPY MOVIES FOR USE UNDER WATER FOR SEVERAL MINUTES

Answer

Dear Eric:

You may be referring to this http://www.spareair.com/

Date Posted:
3/2/2011 11:28:42 AM

Question
I am looking for the closest thing to thin hospital surgical scrub pants available. Would these be them Also in regards to the size, I am 130lb and 510 and am curious as to what size would best fit. Thank you!

Answer

The scrubs most highly recommended for "surgical" scrubs are below:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13066/new_prod_full.asp

http://www.medical-supplies-equipment-company.com/product/ppf/id/13002/new_prod_full.asp

The sizing is based upon clothing size for women:

XS - 2-4
S - 6-8
M - 10-12
L - 14-16
XL - 18-20
2XL - 16W-18W

Standard inseam is 31 inches, however on our long scrub pants (http://www.medical-supplies-equipment-company.com/product/ppf/id/13012/new_prod_full.asp) the inseam is 34 inches.

Date Posted:
3/2/2011 12:34:43 AM

Question
Hi I would like to know if this product would work well for surgical instruments I need the inside tray dimensions to be atleast 24cm plus in length. Do I need a tray to go inside the unit to protect the crystals. Can I just use distilled water for the unit. or do I need the tablets?

Answer

Dear Stuart,

Thank you for the inquiry. We will be sending you addtional information concerning this unit. The pdf file will be sent shortly.

Respectfully,

MSEC

Date Posted:
3/1/2011 9:13:15 PM

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