Ask The Pros:

Question
Our company has a Hoist Multi-GYM 4600. It is missing a pulley and screw/axle and I have been given the task of finding parts and making the repairs. It is the pulley that is located near the operators knees on the leg curl/extension station. During leg extensions the cable rubs the frame. It has rubbed so much that it has cut through the frame. Could you get me a drawing parts list so I can order the correct parts as well as order more parts that may have worn out. Thank you

Answer

Thank you for your inquiry.  Unfortunately, we do not sell parts to this equipment.  Please see the link below for certified Hoist distributors in your area who may be able to assist:

http://www.hoistfitness.com/consumer/locator/02740.aspx 

Date Posted:
3/16/2011 1:05:41 PM

Question
Will this bulb fit on a sunbeam model# 7624 machine.

Answer

Dear Ms. Whitefoot:

Thank yu for your inquiry.  Although, many bulb sizes are fairly standardized, we could not guarantee that it would fit your machine.

Date Posted:
3/16/2011 12:56:19 PM

Question
How much does this cabinet weight and is it considered DEA approved for controlled subtances.

Answer
This item weighs approximately 18lbs and is DEA/FDA approved.

Date Posted:
3/15/2011 4:13:39 PM

Question
Why are boswellia, glucosamine, ilex, etc. considered inactive ingredientsWhat are the curcuminoids called on the ingredients list? RE: recommending orthogel to expecting/nursing women: I am not familiar with research for pregnant/breast-feeding patients. Is there reason to avoid?

Answer

Dear Dr. Macneil:

Thank you for your inquiry.  Unfortunately, we do not have any research which may address your concerns or questions. 

Date Posted:
3/15/2011 11:44:49 AM

Question
Hello, Below is equipment we have for sale at the moment. Pictures are available upon request by email. We are taking offers and will only take them by email as we would like to keep track of them all in one place. Thank you for your time! OLYMPIC 10 BILI-BASSINET INFANT WARMER QTY 1 PICTURE DRAGER CALEO INFANT WARMING INCUBATOR QTY 1 KONICA DRY-PRO 771 FILM PROCESSOR QTY 1 HILLROM P3700 AFFINITY 3 AND P3600 AFFINITY 2 BIRTHING BED SEVERAL ALM PRC-5002 SURGICAL LIGHTS SEVERAL SIUI CTS-385 PORTABLE ULTRASOUND WITH 1 PROBE QTY 1 HP/AGILENT/PHILIPS 50XM FETAL MONITOR ON WOOD CABINET WITH ALL TRANSDUCERS AND PROBES SEVERAL CMP-DSW2AE DUAL COMPARTMENT WARMING CABINET QTY 1 HOSPITAL MATERNITY WOOD BABY BASSINETS SEVERAL AIR SHIELDS RW82-1 RESUSCITAIRE INFANT INCUBATOR SYSTEM QTY 1 PEDIGO MAYO STANDS QTY 3 DATEX OHMEDA AS/3 COMPACT ANESTHESIA MONITOR QTY 2 DATEX OHMEDA S/5 CRITICAL CARE MONITOR WITH M-CAIO AND M-NESTPR MODULES QTY 1 OLYMPIC MEDICAL WARMETTE CABINET QTY 1 DATEX OHMEDA EXCEL 210 SE ANESTHESIA MACHINE QTY 1 ALARIS 4410C BP MONITOR W/STAND QTY 2 PROMEDICA ENDOSCOPY CART QTY 1 PURITAN BENNETT 7200 SEVERAL RITTER 100 EXAM BED H-1200 FAST-FLOW FLUID WARMERS SEVERAL ACUSON 128 W/ 2 PROBES QTY 1 RUBBERMAID MOBILE MEDICAL STATIONS SEVERAL NDD EASYONE DIAGNOSTIC SPIROMETER SEVERAL TOSHIBA PLF703NT 7.5 MHz ULTRASOUND PROBE QTY 1 TOSHIBA PST-25FT 2.5MHz ULTRASOUND PROBE QTY 1 TOSHIBA PSF-503NT 5MHz ULTRASOUND PROBE QTY 1 OMRON HEM-705CP BLOOD PRESSURE MONITOR COMPLETE WITH PRINTER SEVERAL B BRAUN HORIZON NXT MONITOR IV INFUSION PUMP SEVERAL

Answer

Dear Maria,

Thank you but we do not purchase from unknown vendors. Please contact www.pemed.com

Respectfully,

MSEC

Date Posted:
3/15/2011 9:08:52 AM

Question
We live in Fr Lauderdale Fl 33311. I there a medical supply house that I can purchase this unit, either new or used if possible. Thanks Steve/Cincy

Answer

Dear Mr. Vaughan:

Thank you for your inquiry. We are not aware of distributor in Ft. Lauderdale area.  For online orders, typical delivery time is 3-5 business days. 

Date Posted:
3/15/2011 9:04:34 AM

Question
Hello, I live in Denmark and I am wondering whether or not you have an european representative I can contact in order to buy a portable dental equipment. Thanks in advanced

Answer

Dear Mr. Garmendia:

Thank you for  your inquiry.  At this time, we do not have representation in Europe.  However, we do ship products to EU.  If you are interested in placing an order with us, please contact Christina Villa at christina@msecom.net and she will be happy to generate a pro-forma invoice for the items of interest. 

Date Posted:
3/15/2011 6:55:02 AM

Question
i have a propper spygn and want to replace the cuff because of weak velcro 20 years old. i would like to replace my adult size cuff and also pruchase a large sizr adult cuff, it is a one tube system. I think the rest of the unit is is ok, please help me pick the right replacement cuffs. Dr Ann

Answer
What we might suggest is to contact Propper directly so they may advise of their part numbers for the cuffs compatible with your unit.

Date Posted:
3/14/2011 2:27:48 PM

Question
Our organization is looking to make a purchase from your company. In order to set you up in our system we will need a copy of your W-9. Also, are your terms NET 90 Days? Do you take faxed POs and bill later? Thank You --

Answer

Dear Daniel:

Thank you for your inquiry. We will be happy to fax you a W-9.  Please provide us with a fax number.  Our typical terms are NET 30.  In limited cases, terms have been extended to NET 45.  You can fax a signed PO on a company letter head to 713-706-4161.  An invoice will be mailed to you w/i 30 days. 

Date Posted:
3/14/2011 12:39:25 PM

Question
What is the width and length measurements on this item

Answer
The width is 23 inches and length is 76 inches.

Date Posted:
3/14/2011 11:47:13 AM

Question
Are these boots What color are they Please Advise.Thank you

Answer

Dear Carmen:

Thank you for your inquiry.  These are boot covers.  They go over boots/ shoes.  The color is blue as seen on the product image.  Please let us know if we could be of further assistance.

Date Posted:
3/13/2011 9:44:00 PM

Question
I am in South Africa, supplying various products to hospitals and clinics around the Southern African region. I would like to add disposable bed sheets for hospitals to my product range. I am looking for sheets that would feel and be as comfortable as linen sheets, but be disposable. Would you be interested in letting me act as a distributor on your behalf in South Africa and adjacent countries? Kindly let me know if this is a possibility and how we could structure this type of venture. Should this not be in your interested, kindly let me know what alternative business agreement we may come to. Kind regards Ria Combrink Linello

Answer
Thank you for your inquiry. Regrettably, we are a reseller and unable to give you distributor pricing. Please contact medline industries 1-800-633-5463 which is the manufacturer of the disposable bed sheets.  

Date Posted:
3/13/2011 2:59:23 PM

Question
Can you please tell me the manufacturer of this pillow Thank You

Answer
This is a Core Products pillow.

Date Posted:
3/13/2011 12:46:20 PM

Question
Are the units in the case individually packed

Answer
Ms. Rose, the tubing is individually packed, and sterile. Thank you for your inquiry, and have a great day.

Date Posted:
3/12/2011 6:07:18 PM

Question
My mother in law has alzimers and talks on the phone to her friend who also has alzimers for 3 to 4 hours at a time or she forgets to disconect the call,this is giving us huge bills, we need something to disconect calls at 50mins, any ideas would be welcome Thanks

Answer

Dear Joan:

I fear that we do not carry any devices which will address this issue.   

Date Posted:
3/12/2011 10:22:54 AM

Question
I seek a quality IFC device like my therapist that has a program using 4 electrodes. The pulsations should vary from slow to fast, move from top to bottom, vary in intensity and duration--then repeat over and over. I also want a timer. What do you suggest Thanks.

Answer

Dear Larry:

These units are available by prescription only or to a certified medical professional. 

Date Posted:
3/12/2011 1:41:01 AM

Question
I have one of these manikins. Do you carry or can you tell me where I can order replacement parts. I am needing to replace the chest flap which has become damaged over the years and I have lost all documentation on the manikin.

Answer
Thank you for your inquiry. Can you be more specify? Was the heart and lung sound kit purchased with this manikin?

Date Posted:
3/11/2011 11:18:30 PM

Question
IS there a way that I can see the detail on this cap Im wondering just what it means that the elastic is double stitched. Thank you.

Answer

Dear Candace,

Thank you for the inquiry. I can send a sample if you like. Please email your address.

Respectfully,

Christina Villa - MSEC

Date Posted:
3/11/2011 5:47:15 PM

Question
my apologies - after having asked my question I then read your FAQ''s and my question was answered. what i do need to know now is if you are able to supply the inserts and/or the packaging in french.

Answer

Dear Ms. Ocarroll:

Thank you for your inquiry.  Depending on the product, multi-language instructions may already be included.  Please let us know what products you are interested in and we will confirm availability of instructions in French.   

Date Posted:
3/11/2011 8:42:36 AM

Question
Is there a store near my home in Bethesda, Maryland 20817 to purchase pull-up medium womens protective underwear???

Answer

Dear Ms. Ginsburg:

We are an online company and are unaware of any stores in your area which may carry this product.

Date Posted:
3/10/2011 4:41:11 PM