Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
please send me your catalogue to Motheo Medical POBOX 3280 Bloemfontein 9300 South Africa

Answer

Dear Mr. None:

Thank you for your inquiry.  Our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. However, if you are looking for something in particular, we'll be happy to assist you with your search. Please email us at inquiry@msecompany.net and a customer service representative will be happy to assist you.

Date Posted:
4/6/2011 5:23:24 AM

Question
Sir/Ma'am, Can you please send me a price quote for the following product? Item# 541SMAMM This item will be used for the military, so if you have a GSA contract please send me your GSA number as well. Also it will need to be shipped to an APO address, so please include shipping with the price quote. Below is our mailing address. 31 MXS/MXMFN Unit 6235 Box 130 APO, AE 09604-1530 Thank you for your time.

Answer

Unfortunately, this item has recently become obsolete and we do not currently have any available alternates for this product.  We do apologize for the inconvenience.  The below sites may have options for you:

http://www.ids-healthcare.com/hospital_management/global/American_medical_sales/Radiation_protection_product_accessories/84_0/g_supplier_6.html

http://www.ams4illuminators.com/amspages/filmproducts.htm

http://www.magnalight.com/c-57-Intrinsically-Safe-Lights.aspx

Date Posted:
4/5/2011 8:00:15 PM

Question
Just checking to see when our order will be shipped; Order No.130939

Answer

Dear Charlotte,

Thank you for contacting us. The shipping charges on the order were not approved until March 28th.  It was then sent directly to our warehouse. It usually takes 7-10 business days. The ship date for your order is April 8th. (It is coming from Florida)

Respectfully,

Christina Villa

Date Posted:
4/5/2011 3:15:57 PM

Question
Need price for this item. What is your price range for ultrasounds

Answer
Thank you for your inquiry. Currently we only have this particular unit brand new and not refurbished. If you would like a quote for this brand new unit please let me know. Is there any other ultrasound you are interested in? Also, could we please get your zip code?

Date Posted:
4/5/2011 1:34:08 PM

Question
Please provide us a quote of the following medical equipments, we need to place an urgent order. 1.-Gynecological Examination Table with Drawer 2.- ELECTROCAUTERY, GYNECOLOGIC 3.-VIDEO COLPOSCOPE- SWINGA ARM 4.- VIDEO COLPOSCOPE WITH VERTICAL STAND Thanks in advance for your help, Aurora Chacin

Answer
Thank you for your inquiry. Please click our link Gynecological Ultra Comfort Exam Table for the table we have available to meet your needs. We do not carry any of the other products at the moment. If you would like a shipping charges for this table please specify zip code.

Date Posted:
4/5/2011 12:10:44 PM

Question
Hi,Are there any instructions for use or brochure for this manometerThanks!Monica

Answer

Unfortunately, there is not an electronic document available for this item.  Please feel free to contact the manufacturer for information: http://www.ainca.com/contactus.html

The item number to reference is 00-199.

Date Posted:
4/5/2011 10:30:30 AM

Question
Please provide references of clients that are using your Dental Mobile Treatment Console Procart II 110 volt. I would also like to know approximately how many are in use.Thanks,John Bailey West Plains Christian Clinic

Answer

Dear John,

Thank you for contacting us, however we are not allowed to disclosed customer's names and addresses who are using this unit.  We are distributors for Dental Works (the manufacturer). Please give them a call for addtional information. The information you are seeking, I am not allow to provide.

Respectfully,

Christina Villa - MSEC Sales Manager

Date Posted:
4/5/2011 6:48:12 AM

Question
How much does the table weigh

Answer
The weight of this table is 267 pounds.

Date Posted:
4/5/2011 12:33:04 AM

Question
What is the diameter of the I.V. Rod at the base How deep does it go into the holder on the gurney?ThanksLance KirolSenior Engineering AnalystRocky Research

Answer
The diameter of the rod at the base is .634 inch.  The rod is mounted onto the frame of the stretcher which extends up 40 inches from the stretcher frame, when the rod is fully extended, it is 68-74 inches long.

Date Posted:
4/4/2011 5:22:08 PM

Question
What is the average purchase size for scrubs top and pants and lab coats for hospitals?

Answer

Dear Mr. Wenclawiak:

The most popular size seems to be large top and medium pants for men and medium tops and bottoms in ladies size.   

Date Posted:
4/4/2011 12:09:00 PM

Question
I have a Hoist H2001 Multi-Station Gym. I want to relocate the system to another room. Does this system require a floor mat to reduce damage to the wooden floor If a mat is required what is the recomended type. Also, what is the total assembeled weight of the Hoist H2001 system.

Answer

Dear John,

Thank you for the inquiry.  The system does not require a floor mat. I am also sending you additional information. Please be on the look out for the information.

Respectfully,

Christina Villa

Date Posted:
4/4/2011 9:57:58 AM

Question
Dear Sir:May I ask if you deliver to middle east ME countries. I am from Muscat, Oman. I am working for Saha Medical Services, importer of medical supplies, equipments and disposables/consumables. For this model may I ask also some details like manufacturer, warranty and other info. Thanks.

Answer
We do ship internationally, this item is 110V.  It is manufactured by Medquip and has 5 year warranty.

Date Posted:
4/3/2011 8:35:19 AM

Question
Question do u sell to Public? And do u honor to public the Advertised Your Price Amount? My busines is looking for Hydraulic Lifter to donate needed bone cancer Family........

Answer
Thank you for your inquiry.  We do sell to the public. 

Date Posted:
4/3/2011 4:47:28 AM

Question
looking for pop off valve to use with my own self made ambu bag probably need female connector as well thanks

Answer
We cannot guarantee this unit will work with a bag other than that made by the manufacturer of this item, Anesthesia Associates.  We might recommend contacting them and requesting additional technical information to ensure this will be compatible with your unit.

Date Posted:
4/2/2011 9:03:23 AM

Question
i want to recieve the fullbariatric hospital bed

Answer
Please email us your shipping address and we will be happy to provide you with a quote.

Date Posted:
4/2/2011 8:19:32 AM

Question
Can you tell me if I can find any where to view this product locally in Knoxville TN

Answer

Dear Ms. Bowling:

This is the link to the manufacturer website.  http://www.burtonmedical.com/sal_us_south.htm

 

Date Posted:
4/1/2011 8:55:49 PM

Question
Does this table have a vanity drawer

Answer
This overbed table does include vanity.

Date Posted:
4/1/2011 6:09:27 PM

Question
mom is not 210 lbs. but has a WIDE butt - am looking for a light travel chair 22 seat - but still less than 22 lbs. Can you help me. Thanks

Answer
Unfortunately, the 20 inch width is the widest transport chair we carry.

Date Posted:
4/1/2011 11:58:42 AM

Question
Can additional shelves be added to the stainless steel cabinet with the glass front sliders?

Answer

Dear Michelle,

Thank you for the inquiry. Which item are you asking about? It depends if the manufacturer will allow it.

Respectfully,

Christina Villa

Date Posted:
3/31/2011 2:50:37 PM

Question
do you bill workmans comp-- dept. of labor or would this cost be out of pocket? if you bill D.O.L. what would be the code? do you sell portable oxygen generators for travel? THANKS FRANK

Answer

Dear Mr. Mcnabb:

Thank you for your inquiry.  We do not bill workers comp.  We do sell Portable Oxygen Concentrator item# B001OPXVNIISG. 

Date Posted:
3/31/2011 2:19:17 PM

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