Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
please tell us about blue, red, black and yellow bag waste disposal

Answer
You would need to contact a medical waste disposal service for this: http://www.xmeddisposal.com/

Date Posted:
4/11/2011 8:33:26 AM

Question
i am looking for a short woork boot with a sole that will stop nail or screw penatration. i am a diabetic and have steped on 2 nails in 2 years.i aslmost lost my toes to infection last year.

Answer

Gary,

Thank you for contacting us. The boot is probably the best option for your situation. However it does not assure a nail will not go thru. It is not in the product description.

Respectfully,

MSEC Sales

Date Posted:
4/10/2011 7:32:40 PM

Question
My husband is needing to buy a 1/2 heel lift as his right leg is shorter than his left and this caused back problems.. He did get them through the doctor but that is no longer possible. Do you have something like this available

Answer

Our 12mm lifetime rubber heel lift is something that would work for him.  The lift is able to be cut to fit his shoe and is durable.

http://www.medical-supplies-equipment-company.com/product/ppf/id/11901/new_prod_full.asp

Date Posted:
4/10/2011 1:48:14 PM

Question
what materials are to be used in Biomechanical Diabetic shoeI am a student of Footwear Engg. part II.

Answer
fee free to contact the manufacturer http://www.aetrex.com/

Date Posted:
4/10/2011 12:35:54 PM

Question
Why hasnt this shipped If it hasnt I need to cancel. Let me know. Thanks.

Answer

Dear Mr. Flores:

Your order has shipped.  We will get you a tracking number on Monday.   

Date Posted:
4/10/2011 9:36:49 AM

Question
Good Morning, I work for an Oxygen clean room activity, onboard the USS Frank Cable. We are in need of lab coats, and after some research, we found your product to meet the specifications. For the product in question, Item# X118640TDMMD, please provide an NSN and price quote to include shipping for 15 coats to the address below. Thank you. USS Frank Cable T-Shed Apra Habor Agana, Guam 96657 V/r ET3 Fred Edwards RPPO 96A USS Frank Cable AS40

Answer

In order to determine accurate delivery costs, please specify sizes you are requesting and quantities for each size.

Date Posted:
4/10/2011 2:40:11 AM

Question
Dear Sir, Ref: Inquiry# 1112-014 - SNAKE BITE KITS We need the prices of following item alongwih delivery schedule, total weight & dimension: QTY UOM DESCRIPTION Part Number 200 EA SNAKE BITE KITS 790X Look forward to receive your earliest reply. Thanks and Best Regards Saba Rizwan IMGC GLOBAL FZCO International Humanitarian City Building # 4, Room # 10, 2nd Floor Dubai UAE Tel: 00971 04 4472320 Fax: 0097 04 4472319 Email: info@imgcglobalfzco.ae

Answer

Dear Saba Rizwan,

Thank you for contacting us. I will be sending a quote to you shortly with the information you requested. Thank you for the opportunity.

Respectfully,

Christian Villa - MSEC Sales

Date Posted:
4/10/2011 1:57:54 AM

Question
I need a neubulizer that I can use in my travels overseas. Im planning a trip to Germany and Spain. I will net to use it on German electric lines. 220 volts. Do you have a model that works both on 115 volts, 60 cycles, and 220 volts, 50 cycles. This the type of protable nebulizer that I need.

Answer

Dear Michael,

Thank you for contacting us. Unfortunately we do not carry a nebulizer that will convert back and forth from 115 to 220 volts.  We do however have a portable model that could work for you: (works in any car)

http://www.medical-supplies-equipment-company.com/product/ppf/id/22625/new_prod_full.asp

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
4/9/2011 11:00:37 PM

Question
I work in the NICU and I am working on a new skin care policy. Is there any alcohol or solvents in this product Could you provide me with a list of ingredients? Thank you for you r assistance. Susan

Answer
Attached is a link for the MSDS sheet for this item:  http://wfldelearn.pssd.com/binderview_pss/vault/006/006248.pdf

Date Posted:
4/9/2011 3:19:29 PM

Question
I would like to order a bed for my son. I want a price for the matress and fully Electric bed with a iv pole. Thank you from Joanne Dubois

Answer
I will follow up with a quotation, if you have any other questions, please don't hesitate to contact me.  Thank you!

Date Posted:
4/9/2011 11:44:21 AM

Question
how many blankets were on invoice 130739? Qty says 1. Total was $301.32. Please check on this for me. THanks.

Answer
This order was for one case of 24 blankets.

Date Posted:
4/8/2011 3:32:02 PM

Question
mY GRANDON IS CCU OF kOSAIR IN LOUISVILLE, KY. HE HAS A SQUICHY MATTRESS THAT ADJUSTS AND COVERD BY A NAVY BLUE PLASTIC. iT'S WONDERFUL IN THAT IT CAN BE PUSHED AND SHOVED INTO THE SHAPE THAT IS COMFORTABLE FOR HIM. HE HAD A TRACH AND WILL HAVE A FEEDING TUBE. DO YOU KNOW WHAT THEY ARE CALLED AND COSTS. hE'LL GO HOME AT THE END OF THE MONTH. THANKS

Answer

The links below are the only infant mattresses we carry, it seems you may be talking about a "memory foam mattress" as this is a mattress that generally conforms to the shape of the body lying on it, however we do not carry this type of mattress for infants.

http://www.medical-supplies-equipment-company.com/SP/PPF/Param/417689_0_1_0/Products.asp

Date Posted:
4/8/2011 1:29:26 PM

Question
IF I HAVE PRESSURE SORES ALREADY WILL THE CUSHION MAKE THEM WORSE

Answer
Pressure sores are caused by the lack of blood circulation and exposure to air.  A quality cushion will eliviate some of the discomfort, but without getting blood circulation to the affected area, the problem will persist. 

Date Posted:
4/7/2011 10:53:01 PM

Question
could you please advise if there is a recommended height for a wall installed mercury sphygmomanometer.

Answer

Dear Sheila:

For a standing position, around 5 feet (1.5m), for a sitting position 3 ft( 0.90m) off the ground should be an acceptable height.

Date Posted:
4/7/2011 3:56:50 PM

Question
Hello, My name is Jessica and I am in charge of ordering supplies for an OB/GYN's office and I would like to send your company a list of our frequently ordered items for a price quote. I will be faxing the list, if someone can get back to me that would be greatly appreciated, thank you.

Answer

Dear Ms. Hogge:

Thank you for your inquiry/  Please fax your request to 713-706-4161.  Your contact person will be Brittany Steffen-Smith at 877-706-4480 x 106, brittany@msecom.net

Date Posted:
4/7/2011 10:40:32 AM

Question
Height of the cartCan I buy additional shelvesCan I buy accessories to add drawers or tubs

Answer

Dear Jackie,

Thank you for the inquiry. We are able to sell addtional shelves.  Please let us know how many you would like.

Respectfully,

MSEC

Date Posted:
4/7/2011 9:18:29 AM

Question
Can you please tell me what size I need to order for a 34 inch waist. I have a brace similar to this now but cannot read the tag. Do I need a medium, or a large. Thank You

Answer

Dear Mr. Kozan:

Medium size would be appropriate for a 34 in waist.

Date Posted:
4/6/2011 4:11:08 PM

Question
Need to know if this item comes with the hood , is it the mask cap hatLet me know asap.

Answer
This item is just the mask.  The surgical cap is sold separately: http://www.medical-supplies-equipment-company.com/product/ppf/id/15084/new_prod_full.asp

Date Posted:
4/6/2011 10:54:31 AM

Question
Dear Sirs: I am interested to work with you like a Sales Representative or Dealer in México. Highlights: 1. I am interested in sales of medical supplies & equipment new and used. 2. I am located in Puebla City: -Just 1.5 hrs of México City the most important market of México. -Just 3.0 hrs of Veracruz the most important commercial port. -Puebla City is the necessary step to go to Southeast of Mexican Republic. -Puebla is known for being the ideal place for new firms to merge and acquire enough experience to jump right then to other states of the Republic. -Therefore, Puebla is the best place in order to establish corporate offices 3. There are few companies that offer these services in a growing market. 4. We know the market, language, companies, businessmen and government sector. 5. If we establish a representative office in Mexico, with effort and dedication will have a successful business. I would appreciate if we can establish formal communication to the above. Of course I must cover all the assurances that you deem appropriate Kind regards Alejandro Huerta House Phone: 011 52 22 23 68 69 72 Movil Phone: 011 52 22 22 12 83 39 Adress: Valle de Ason #43, Fracc. Lomas del Valle Puebla, México CP 72595 Tel. casa: 222 368 69 72 Tel. móvil: 22 22 12 83 39

Answer

Dear Mr. Huerta,

Thank you for contacting us. We are interested in supplying your company with anything you need when it comes to medical equipment and supplies.  Unfortunately we do not deliver into the county of Mexico, but we would be happy to deliver to any of the freight forwarded cities along the United States/Mexican border such as Laredo, Brownsville and/or Eagle Pass.  If you would like to send me a list of item to get started on, please email it to christina@msecompany.net.  Please specify if you would ike the products new or used.

Respectfully,

Christina Villa - Sales Manager

Date Posted:
4/6/2011 10:43:45 AM

Question
Do you carry bedspreads?

Answer
We do carry bedspreads.  Is there a certain size you were interested in?  Solid colored or patterned?  On our website, we have a limited amount of blankets listed.  We have more available at your request: http://www.medical-supplies-equipment-company.com/product/ppf/param/681_0__1_true/product_search.asp

Date Posted:
4/6/2011 9:42:28 AM

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