Ask The Pros:

Question

I AM LOOKING FOR A CHAIR THAT I CAN GET TO THE BASEMENT FOR TORNADO WARNINGS. DO YOU HAVE ANY VIDEOS ON THIS STYLE OR CUSTOMER REVIEWS YOU COULD SEND ME. I DONT WANT TO SPEND 2000.00 AND WANTED TO KNOW IF THIS WOULD GO DOWN CARPETED STAIRS.

Answer

Good Afternoon Chris:

Thank you for your inquiry.  For your specifc needs, we would recommend MS3C-300TS.  Its a sturdier model than 100TS and works well on all surfaces.  You can find videos on our site or youtube by search for MS3C-300TS.  

Date Posted:
3/31/2020 10:56:03 AM

Question

What are the active ingredientsAnd are there wipes with the same product? We believe we got some at a trade show in Denver.Can it be used on an otterbox phone case?

Answer

Evening David:

Thank you for your inquiry. Due to extremely high demand this product is currently not available.  If you are interested in other PPE products, please let us know,.  We have masks, faceshields, gowns and disposable scrubs.  

Date Posted:
3/30/2020 9:54:46 AM

Question

Is there a CDC requirement for Full Face Shields If yes, does your product meet it?

Answer

Dear Joe:

Thank you for your inquiry.  Faceshields are recommended for use by medical professionals to prevent infection from airborne pathogens and exposure to bodily fluids.  Our faceshieds meet those requirements.  

Date Posted:
3/27/2020 3:57:52 PM

Question

Is this peroxide stabilized

Answer

Good Afernoon Lena:

Thank you for your inquiry.  This product is on allocation basis right now due to overwhelming demand.  

Date Posted:
3/25/2020 10:39:56 AM

Question

Kindly ship when available Lisa Martin 527-238-9540Cookieny99@aol.comN-95 respirator facemask

Answer

Good afternoon Ms. Martin, 

One of our customer support specialists will be contacting you shortly. 

Respectfully, 
MSEC

Date Posted:
3/22/2020 8:44:30 PM

Question

Are these autoclavable

Answer

Good afternoon Mr. Acker, 

I will give you a call on Monday once I caonfirm if these Dressing Jars are autoclavable.

Respectfully, 
Christa W.

Date Posted:
3/20/2020 4:02:05 PM

Question

Hello, Im inquiring about PPE. In particularly surgical masks, gowns, gloves, N95 masks small and regular for the Department of Veterans Affairs. If you have any available could you please reply with the types, amounts and pricing please. Im looking to acquire these items very soon. Thank you

Answer

Good afternoon George:

Thank you for your inquiry.  We have access to Kn95 nad other disposable masks.  Please contact Gary Gorodetsky, Director of Business Development at 713-443-5266.

Date Posted:
3/18/2020 1:32:28 PM

Question

Hello, Im looking for the diameter of the rolling base to determine how much floor space it will consumeThanks

Answer

Good afternoon Mr. Malooly, 

Thank you for your inquiry. 

The diameter of the rolling base is 23 inches. 

Respectfully, 
MSEC Customer Service

Date Posted:
3/17/2020 3:38:10 PM

Question

Need price on 60/eaRBL-4-9-40-wh-u-lvcdsm6 Hubbell Can you get

Answer

Hello Pete, 

Thank you for your inquiry. A customer support specialist will be contacting you shortly to get additional information to complete your quote request. 

Respectfully, 
MSEC

Date Posted:
3/17/2020 2:37:14 PM

Question

is this stretcher chair compatible with elevators, and if so, do you know what size elevator would it be able to be used in a 2500 lb elevator?

Answer

Good Afternoon Deana:

Thank you for your inquiry.  The stretcher is 46 inches long when folded into a chair configuration and 77 inches long in a flat position. Any elevator 46 or more inches deep with doors at least 23 inches wide should be able to accomodate the unit when in chair configuration.   We currently have a limited number of units left in stock.  Please let us know if you have any questions.

Date Posted:
3/14/2020 8:55:20 PM

Question

What are the height adjustments on this stretcher

Answer

Dear Mr. Welch:

Thank you for your inquiry.  Adjustable heights from ground to top of pad: 16in, 28in, 34in

Date Posted:
3/12/2020 1:38:33 PM

Question

Hello, I would like to know the total cost plus shipping for portable sink item# N1S-KTSSNOZR to Osan AB in South Korea. Can I please have the cost for 1 and 2 sinks separately? Thank you

Answer

Hello Jin, 

Thank you for your inquiry. A customer support specialist will be contacting you shortly to get additional information to complete your quote request. 

Respectfully, 
MSEC

Date Posted:
3/9/2020 9:30:49 PM

Question

I need new handle bar grips for my walker . can you supply them. My E mail is steam-engine@hotmail.com Thanks! Tom Robinson

Answer

Thank you for your inquiry.  In order to better assist you, please email us brand and model of your rollator. 

Date Posted:
3/7/2020 4:41:45 PM

Question

What’s the name of this bench. We need a new long or extra long bench do you have one

Answer

Good morning Ms. Carol, 

The 07851DRV is called the Folding Transfer Bench. However, we do not carry a longer version. 

Do you have any specific specifications you are looking for? Can you provide me with some dimensions, and I can check to see what we have that might meet your needs?

Please feel free to contact me directly at, Christa@msec.co.

Respectfully, 

Christa W.

Date Posted:
2/27/2020 3:35:03 PM

Question

Is this cart easy to push one handed and can the handles be swapped out for a bar

Answer

Good Morning, 

Thank you for your inquiry. These carts are equipped with easy roll casters, but would be best maneuvered using both hands. Although, this aluminum unit is much lighter than a steel unit. This unit does not have a bar that can replace the 2 push handles. Please let me know if you have any additional questions.

Regards,

Lucinda Eshenbaugh

Date Posted:
2/27/2020 8:36:09 AM

Question

Is it an option to special order this cart with all cassettes containing the 5 inch bins Also for clarification do the bins pull out individually without pulling out the entire cassette. We have an older version of this and we are looking to get as close to it as possible. Thanks

Answer

Good morning, 

Thank you for your inquiry. Yes, this cart can be configuered with just the 5" bins. The whole cassette pulls out when removing the bin. I am working on a quote with the bin specifications needed. Once I have it put together, I will email it to you. Please feel free to contact me with any additional questions.

Regards,

Lucinda Eshenbaugh

Date Posted:
2/25/2020 3:49:16 PM

Question

Thanks for the datasheet. However, is this warmer FDA Approved for purchase

Answer

Dear Yogesh:

Thank you for your inquiry.  Blanket warmers are not FDA regulated.  Only fluid warmers are regulated devices. Our fluid warmers are FDA cleared for irrigation and injection fluid.

Date Posted:
2/25/2020 12:04:59 PM

Question

Is it ok for protection against corona virus

Answer

Dear Zita;

Thank you for your inquiry. Coveralls may offer some protection from fluid borne pathogens. 

Date Posted:
2/24/2020 9:27:28 PM

Question

I would like to purchase the empathy belly suit and bladder -- but dont need all the other pieces - is that possibleIf so, please provide a price quote.

Answer

Hello Ms. Sauer,

The Empathy Belly Suit and bladder are not sold separately.  If you would like us to provide a quote, we will require ship to address and contact phone.  

Thank you,

April R.

Date Posted:
2/24/2020 3:21:20 PM

Question

Is this item available for immediate shipment

Answer

Good morning, 

Thank you for your inquiry. These parallel bars come in either 9' or 7' Lengths. Both can ship 2 days after order placement. Please let me know if you have any additional questions.

Regards,

Lucinda E.

Date Posted:
2/22/2020 11:45:38 AM