Ask The Pros:

Question
What would the cost be to ship item # 72-0303CLT. I am located in Washington, MO 63090

Answer

Estimated delivery for this item is $175 via FedEx ground.

Date Posted:
5/12/2011 3:19:17 PM

Question
do you have a pneumatic donut cushion in square size or oval. has cushion with floating beads. thank you

Answer

Unfortunately, we do not offer such an item.  You may try the links below for possible options:

http://www.homeandmedical.co.uk/PostureLITERangeLandingPage/tabid/219/List/0/Default.aspx

Date Posted:
5/12/2011 2:40:29 PM

Question
Dears Sirs,I would like to know if the 24 units case the sheets are in sets or indiviual, just 24 sheets.Thanks in advance.Elvira Santos

Answer
This is a case of 24 individual flat sheets.

Date Posted:
5/11/2011 7:19:50 PM

Question
Santa Fe College in Gainesville FL, would like to place an order with your company. Do you accept PO's? Also can you fax me a copy of your W-9 so that I can have your company set up as a vendor with our accounting department. Thank you, Dawn

Answer
We do accept Purchase Orders.  Please be sure a signature is on the PO when it is sent over.  On your first purchase, we will also request a signature on our terms acknowledging delivery policies.  W9 to follow.

Date Posted:
5/11/2011 1:57:13 PM

Question
Do they make these lifts with adjustable length legs to get through tight hallways to bathrooms; like collapse it down to 38 inches long to get into the bathroom hallway and then extend it back out to 48 inches for stable lifting.

Answer

Dear Mr. Burst,

Thank you for contacting us. Here is some additional information about item #5089VNIISG:

It does close in order to fit into compact/small spaces.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/11/2011 12:30:51 PM

Question
while using this dressing, will the patient end up with light greenish colored draining, no foul odor?? please let me know as soon as possible.or could it mean that there is some infection? patient is on calcium alginate dressing change daily

Answer

Algicell Calcium Alginate Dressing is a highly absorbent, biodegradable alginate dressing, derived from seaweed.  It is therefore possible that the color you are seeing is inherent to the ingredient make up of the dressing.  Even though, alginate have been used in various forms for fifty years, it remain a poorly understood and compared to other wound dressings, the information is sparse and inconclusive.  Therefore, it would be wise to err on the conservative side and check with a physician.

Date Posted:
5/10/2011 5:32:19 PM

Question
HOW ARE THE BATTERIES REUSABLE. CAN THEY BE RECHARGED AND IF SO, HOW.

Answer

Dear V.B. Gupta,

The pen light is resuable, not the batteries. Batteries are included (Two AAA batteries).  They are not rechargeable.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/10/2011 3:00:22 PM

Question
Hi, I would like to knos if you have a posture corrector, which works with a sensor, so when the person is not having the right position it sends a signal with a vibrator or someti¿hing like that, so the person has to straigh. If you dont have, please do you know where can I buy? or if it exist? Thanks a lot for your help

Answer

Dear Leo:

Unfortunately, we do not carry this type of product.

Date Posted:
5/10/2011 2:35:24 PM

Question
what would freight to australia be please

Answer

Dear Wayne,

I have a rough estimate for delivery to the Sydney Airport. It will be $263.49.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/10/2011 3:35:28 AM

Question
Hi I need a tool to buy for my sister to help wipe the bum if you carry anything like that. :o

Answer
Please see the item below for your needs: http://www.medical-supplies-equipment-company.com/product/ppf/id/4027/new_prod_full.asp

Date Posted:
5/10/2011 1:34:08 AM

Question
What is the cabinet constructed of Do I have 72 inside top to bottom. I do not need or want any shelves inside is this possible?

Answer

Sam,

Thank you for the inquiry. The cabinet is constructed out of steel.  The height is from the bottom to the top.  If you do not want any shelves, please specify at the time of order placement.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/9/2011 1:41:00 PM

Question
Looking for user manual on Nabatoff vein stripper

Answer

Dear Shawna:

Thank you for your inquiry.  Unfortunately, at this time we do not carry a manual for Nabatoff Vein Stripper.

Date Posted:
5/9/2011 11:32:48 AM

Question
What is the minimum room dimensions for the 260 gallon Full Body Immersion TankWhat is the minimum clearance around the Tank?

Answer

Dear Thomas,

Thank you for the inquiry. Please see drawing below.

http://www.medical-supplies-equipment-company.com/files/Media/PDF/260-Gallon-Full-Body-Hydrotherapy-Immersion-Tank-1.pdf

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/9/2011 7:50:44 AM

Question
Are the stirrups removable, I dont want them. What if the motor breaks, what kind of support I get in Scottsdale, az

Answer

Dear Dr. Puggioni,

Thank you for the inquiry. If you do not want stirrups, please click on the following link:

http://www.medical-supplies-equipment-company.com/product/ppf/id/27597/new_prod_full.asp

Warranty information on table:

• Mechanical Components: 5 Year
• Electric Components: 1 Year
• Support Items: 90 Days

If you need anything, just call us and we will direct you to a technician who can troubleshoot any issues with the table.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/8/2011 8:08:00 PM

Question
Which pillow do you receive for 38.00 or Do you get both pillows for $38.00

Answer
The pillow you would receive is the one on the right, not in the pillowcase.

Date Posted:
5/8/2011 10:22:11 AM

Question
we need quote on medical equipment.

Answer

Please email your list to inquiry@msecompany.net

Date Posted:
5/8/2011 8:22:30 AM

Question
Please send your best re-seller quote for 5 Alcon legacy 20000 advantec sofware with 2 normal hand pieces & 2 turbosonic hand pieces. Thank you Ramon Chavarria Manager Medical Equipment and Parts 4630 Border Village Road,Suite 409 San Ysidro,CA 92173 USA Phone: 619-791-6734 Fax: 619-616-2366 Mexico mobile number: 664-1281103

Answer
Please contact Ken Matley at 800-203-0616 or ken@universaleyecare.com for distributor pricing.

Date Posted:
5/6/2011 1:02:02 PM

Question
Are all biohazard bags red capable by law to withstand decontamination by autoclaving.

Answer

Michael,

Thank you for the inquiry, but unfortunately, the bags will not withstand decontamination by autoclaving.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/6/2011 9:19:12 AM

Question
Can I please have the part number for the rechargeable battery within the feeding pump as I the maintainer for 2 feed pumps in a location where there are lots of power disruptions and one of my batteries is unserviceable. Thank you in advance for any help given. RegardsTom

Answer

Tom,

Thank you for the inquiry.  Unfortunatley, ROSS does not have replacment part numbers for the batteries. If it is a warrany issue, we need serial number so they can take a look at it. I am sorry for the inconvenience but we do not sell the battery separate nor do we have a part number for the battery.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/6/2011 6:07:11 AM

Question
could you tell me freight to Australia please

Answer

Dear Wayne,

Thank you for the inquiry. I just got shipping to the airport in Sydney. It will be $429.74.  If you have an exact address, please email it to me to get a better estimate.

(christina@msecompany.net)

Respectfully,

Christina Villa - MSEC

Date Posted:
5/5/2011 8:53:51 PM