Ask The Pros:

Question
Do you all have a military/government discount? I am interested in a quote for Item# 8852WIN. This would be used for allergy skin testing instead of phlebotomy. Thanks Beth Grimshaw

Answer

Dear Beth,

Thank you for the inquiry. We do have military/government discounts. How many #8852WIN do you need? Please reply with your shipping zip code: christina@msecompany.net

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/29/2011 2:30:56 PM

Question
I am a family physician in San Diego planning to travel to peru on a medical mission. In the area I will be working there are a lot of people with asthma and no medical care. I am looking for a spirometer and nebulizer system that I can take with me that is portable, and can be used by multiple people. Thank you.

Answer

A portable nebulizer we carry, battery operated is: http://www.medical-supplies-equipment-company.com/product/ppf/id/7769/new_prod_full.asp

Portable spirometer: http://www.medical-supplies-equipment-company.com/product/ppf/id/24950/new_prod_full.asp

Date Posted:
5/29/2011 10:48:00 AM

Question
Will this keep my bandages dry on my foot if submerged in a bath tub

Answer

Dear Ms. Smith:

Yes, Foot/Ankle Cast Cover & Bandage Protector is designed to keep your bandages dry in wet conditions.

Date Posted:
5/29/2011 10:42:57 AM

Question
Dear Sir As we are an expanding company in Saudi Arabia and we have a good share in the market we have seen your web site and we are wondering if you have an agent in Saudi Arabia and we are asking about some laboratory equipment for a new clinic kindly see the attached file for the item we are in need of , if you can give us a quotation on them Hope to hear from you soon and establish a good business relation between the two companies. Thank you

Answer

Dear Ali:

Thank you for your inquiry.  Please email us a list of desired products and we will attempt to accomodate your request. 

Date Posted:
5/29/2011 3:35:50 AM

Question
I have not received my order yet and your website shows it was shipped but it did not give a tracking number. Please let me know when it was shipped. I did not also received an email confirming status of my order. Please advise. Thank you, Aurora Castro

Answer
Your UPS tracking number is 1ZW005000399901316.  The package is on the truck for delivery today.

Date Posted:
5/29/2011 3:24:27 AM

Question
by using this spirometer does it improve your deep breathing

Answer

Dear Lesley:

Incentive spirometers such as item H005222DHDMD are designed to measure the capacity and the strength of your lungs.   These can be set as goal setting tools, but may not be a good device to improve deep breathing. 

Date Posted:
5/28/2011 9:40:10 PM

Question
i ws wondering if medicare or any insurance pays for this item

Answer

Dear Virgle:

Thank you for your inquiry.  Unfortunately, we do not accept medicare or insurance coverage, and therefore, may not be the best source of information with regard to your question. 

Date Posted:
5/28/2011 6:37:56 PM

Question
what are the measurements in your sizes

Answer
This item is now only available in size 2XL which fits waist size 48-54in waist.

Date Posted:
5/28/2011 11:23:28 AM

Question
How much is the : GE/ MARQUETTE EAGLE 3000 413568-001 Thermal writer Assembly-Roller

Answer

Unfortunately, this item is no longer in stock as it is a refurbished item, stock cannot be guaranteed.

Date Posted:
5/27/2011 5:23:00 PM

Question
I would like to order this pair of scissors if it is not from Pakistan or China. US or European made is fine.

Answer
These scissors are made in Germany.  They will take approximately 2 weeks to ship.  Other sizes may be available for immediate shipment.

Date Posted:
5/27/2011 10:54:11 AM

Question
Hello Regarding the item #21sscih our company would like to know the following: - measurements of the box containing this item. - The total weight of the box. - Address where the item will be delivered and who will be responsible regarding the process. For our company, this matter has high priority. Thank you

Answer

Dear Eduardo,

Thank you for contacting us.  The measurements of the box is as follows:  60 inches L X 23 inches D X 37 H. The shipping weight is 195 lbs.  If you would like to order, please let me know: christina@msecompany.net

I can provide where it is shipping from, a shipping quote and confirm the price of the item.

Respectfully,

Christina Villa - MSEC SALES 

Date Posted:
5/26/2011 6:51:36 PM

Question
-medidas de la caja donde viene la mesa -peso de la caja-empaque de la mesa -punto donde sera entregada por el proveedor direccion y persona de contacto, somos de Honduras, agradecere la informacion y cuanto tiene en existencia asi como la forma de pago.

Answer

Date Posted:
5/26/2011 6:00:01 PM

Question
I am looking for a container that has a basket and a cover used for instruments that have been scrubbed but are soaking until further processing. If you do not have this - do you have an idea of where I can get one? Thanks Celia Johnson RN

Answer

You could, for example, use the following combination:

Tray with cover: http://www.medical-supplies-equipment-company.com/product/ppf/id/20953/new_prod_full.asp

Perforated tray (to insert into above tray): http://www.medical-supplies-equipment-company.com/product/ppf/id/20956/new_prod_full.asp

Date Posted:
5/26/2011 2:13:51 PM

Question
I want 1 adult, large adult and child. how do i order that what is the catalog number and cost? not very clear on this website. You sayit is clinically proven accurate, How so? Does it come with a warranty

Answer

Dear Jean,

We spoke earlier today. If you need any additional information, please let me know.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/26/2011 12:14:59 PM

Question
CAN YOU MAIL A CURRENT CATALOG TO OFFICE 43154V VIA DOS PICOS #A TEMECULA CA 92590

Answer

Dear Dr. Kapelusznik:

Thank you for your inquiry.  However, our web site is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis.

You can email us a list of desired items and we will be happy to put together a quote for you.    Please call us toll free at 1-877-706-4480 or email at inquiry@msecompany.net and a customer service representative will be happy to assist you with your selection.

Date Posted:
5/26/2011 10:12:58 AM

Question
what happens with my order, has several days to process, I need this in weston before 1 June already paid

Answer
 Your order shipped by UPS with tracking number 1Z8E4E690345885976 and is delivering today.

Date Posted:
5/26/2011 9:25:56 AM

Question
We are a small community college respiratory program looking to update the venitlators we teach with. My question is do you offer education discounts? I would also like to get a price quote on your Puritan Bennet 840 ventilator. Thank you Kelle

Answer
We do offer educational discounts.  We will provide a quotatoin to you shortly.

Date Posted:
5/25/2011 8:05:24 PM

Question
I have a patient that would like to buy some myogesic balm. It seems that many companies are unable to get it back ordered. Do you have it in stock ? Larry

Answer

Dear Larry,

Thank you for the inquiry. Unfortunately, we are backordered too.  We are supposed to get some in on May 27th. Please check with us tomorrow.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/25/2011 5:31:18 PM

Question
1 What is the max and minimum height from the floor to the top of the mattress2 Are the rails easy to raise and lower?Thank you,

Answer
Thank you for your inquiry. The max with the mattress (5in thick)  29in and lowest 14in. The rails are an easy to raise and lower. Would you like a quote? If so, please specify destination zip code and if dock to dock or inside delivery will be required.

Date Posted:
5/25/2011 5:24:25 PM

Question
Hi, I work over at UCLA and we are interested in purchasing an exam table and sphygmomanometer. Can you please send me a quote for the following items? I wasn't sure if there was an academic/university rate in place. 1. Item #W2009ADC - wall-mounted digital sphygmomanometer with the latex-free multi-cuff set. 2. Item #0788CLT - family practice exam table. Although I added the phone number above, we are in the process of moving to a new location and we currently do not have phone service. Thank you, Teresa Olivas, Administrator

Answer

Dear Teresa,

Thank you for contacting us. I will have a quote for you shortly. Thank you again.

Respectfully,

Christina Villa - MSEC Sales

Date Posted:
5/25/2011 3:39:53 PM