Ask The Pros:

Question

I need 500. Are they in stock if so what would the ship time and total cost be for that order?

Answer

Good Morning Ms. Emerick, 

Thank you for your inquiry. 

One of our custoemr support spercialist will send you some additonal information regardign our gown availibility at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
5/4/2020 7:54:01 AM

Question

Hello Sales, We're looking to see if you can supply us HEINE MINI 3000 LED Otoscope/Opthalmoscope. Kindly send the quote for 1 units each or reach me via email or call if further clarity is needed.

Answer

Good afternoon,

Quote# 921317 has bben sent to your email with a comparable item. Please let me know if you have any questions.

Regards,

Lucnida Eshenbaugh

Date Posted:
5/4/2020 5:50:58 AM

Question

We would like to get more information on this UV Tower. We own hotels and are looking at sanitizing our rooms. We are interested in this unit as it was developed for the cruise line industry. We have a couple of questions we would like to get answered. Please have someone contact me.Thank you

Answer

Good morning, 

My name is Lucinda and I will have a quote to you shortly. Please feel free to contact me with any questions.

Regards,

Lucinda Eshenbaugh

Date Posted:
4/30/2020 2:42:02 PM

Question

Are these gowns FDA certifiedDo you have between 25k and 1 million in stock?

Answer

Good Morning Ms. Smith, 

Thank you for your inquiry. 

One of our custoemr support spercialist will send you some additonal information regardign our gown availibility at this time. 

Respectfully, 
MSEC Customer Support

Date Posted:
4/29/2020 2:43:22 PM

Question

sizing chart

Answer

Dear Dr. Stauber:

Thank you for your inquiry.  Unfortunately, this product is currently on allocation to existing customers only.  

Date Posted:
4/29/2020 2:24:52 PM

Question

Hi, What is the waist size of s, m, l, xlThanks, ron

Answer

Afternoon Ron:

Thank you for your inquiry. S under 30, M 32-36, L 38-42, XL 44-48.  These products are available on allocation basis only to customers who ordered these in the past.  We will let you know once we have more available inventory.  

Date Posted:
4/29/2020 1:15:50 PM

Question

Are these US made

Answer

Dear Beverly:

Thank you for your inquiry.  These products are not US made.  

Date Posted:
4/28/2020 4:09:38 PM

Question

Hello, are any of the isolation gowns you have in stock resuable or are they all disposable Also how soon will in stock items ship? Looking for an arrival estimate for boston, MA.

Answer

Afternoon Mariam:

Thank you for your inquiry.  All PPE items are currently on allocation to existing customers.  We do have limited selection of disposable gowns for sale to general public.  Please contact Lucinda@msec.co for more details.  

Date Posted:
4/28/2020 2:59:01 PM

Question

Hello. I am looking for additional information on the MS3C-200C ambulance stretcher. I understand that it has a weight limit of 400 lbs, but we need to know the factor of safety in the design. For example, if it fails at 410 lbs, that would not be acceptable.Thank you,-Dani.

Answer

Good Afternoon Dani:

Thank you for your inquiry.  We are a distributor and not a manufacturer.  Officially, we can only advise you not to load the stretcher over the weight capacity.  However, all stretchers are designed with safety factors in mind.  The exact safety factors are not known by us.  You may also wish to consider MS3C-ProX which is rated at 550 lbs.  

Date Posted:
4/28/2020 8:54:48 AM

Question

Hi I work for the western Australian health department. we are looking at buying some of these trolleys locally in Australia from Medik in China. I am wanting to verify the quality. can you please reach out to me so I can discuss this aspect.regradsNathan

Answer

Hello Nathan:

Thank you for your inquiry.  Please feel free to contact Gary Gorodetsky, Director of Business Development.  His direct number is 713-443-5266 or email gary@msec.co

Date Posted:
4/24/2020 2:30:16 AM

Question

Are these compatible with 277VAC lighting circuits Darrell A. WestgateSJH Plant Operations - Electrician

Answer

Good Afternoon Darrell:

Thank you for your inquiry.  120-277V universal voltage options are available.  Please contact us for additional info.  

Date Posted:
4/21/2020 7:35:00 AM

Question

Will this mask protect me from Covid-19Dr. Yia

Answer

Dear Yia:

Thank you for your inquiry.  These masks are designed for non-surgical use with an approximate filtration effectiness of 75 percent. KN95 and N95 masks have a filtration rate of 95 percent.  Use of masks is recommended by CDC to aid in prevention of transmition of Covid-19.  

Date Posted:
4/20/2020 9:29:55 AM

Question

item30578-215SNT is this bouffant fluid resistant for medical?

Answer

Good Afternoon Lina:

Thank you for your inquiry.  These are fluid repelant.  However, currently we are on allocation basis only and these products are reserved for customers who have ordered these in the past.  Once we have more stock, we will notify you.  Stay safe!

Date Posted:
4/19/2020 9:56:31 PM

Question

HI, I am interested in purchasing about 250,000 alcohol pre pads as a first order and more to come. Can you please let me know what your manufacturing capabilities are for the pads, more details about them and also what approvals they have. Thank you.

Answer

Hello Matt:

Thank you for your inquiry.  Unfortunately, these products are currently not available.  

Date Posted:
4/14/2020 8:53:29 PM

Question

We are needing manufacturer recommended cleaning/disinfecting instructions for the A6A1MBI Spine Board. Our order did not come with any instructions for cleaning and maintenance. Any information you can provide would be greatly appreciated.

Answer

Thank you for your inquiry.  Commerical or over the counter alcohol or bleach based cleaner after use is recommended.  Wipe down all surfaces after use with a clean cloth or paper towels.  

Date Posted:
4/14/2020 10:55:41 AM

Question

My local county EMTs, police and sheriffs department are out of PPE and are in need of assistance from the community to get more. What items from head to toe are acceptable standard for their class of use? As a consumer I can purchase through you? I don’t know what else to do these ppl need the gear as our virus numbers are doubling daily.

Answer

Good Afternoon Abby:

Most of our PPE are already allocated, but we may be able to accomodate some masks for law enforcement and EMT.  You will need to contact us today in order to secure the masks.  

Date Posted:
4/6/2020 6:22:50 PM

Question

Hi,What is the wattage on the individual UV lamps and what is the total wattage of the unit The numbers in the detail section dont seem to add up i.e I would expect the lamp wattage to be 55W and therefore the overall wattage to be 440W.Cheers,Lindsay

Answer

Good morning, 

The watt per bulb is 55W. The UV output is 143W. Please let me know if you have any additional questions.

Regards,

Lucinda

Date Posted:
4/4/2020 4:39:26 AM

Question

Hello, Im an ICU nurse in Long Beach, CA. I want to use these with the gowns we are provided for added protection during the fight agains COVID. I was wondering what shoe size each size fits, men and womens Does a medium fit what size of shoe, etc. for all sizes. I couldn't find that info

Answer

Dear Diane:

Thank you for your inquiry.  Medium size is for mens 6-8, large is 9-11, XL 11 plus.  Unfortunately, these are currently out of stock.  

Date Posted:
3/31/2020 10:49:37 PM

Question

I want to purchase 5 of these and 3 of the xo623vmax

Answer

Hi Cathy:

Thank you for your inquiry.  Unfortunately, these are by allocation only to current customers.  

Date Posted:
3/31/2020 1:35:07 PM

Question

After the unit is finished of working and power is shut off, how long does it take to enter the sterilized room What are the risks that can be produced if you enter the room immediately after the completion of sterilization and the closure of the unit? ..

Answer

Thank you for your inquiry.  There are no risks once the unit is shut off.  

Date Posted:
3/31/2020 1:34:47 PM