Ask The Pros:

Question
Do not need Unit. Only need the complete cord that attaches to the port on the unit along with a new finger probe. Can you help

Answer
You may need to contact: http://www.partssource.com/site.cfm/BiomedicalCables.cfm

Date Posted:
7/26/2011 2:31:49 PM

Question
can the control 111 disinfectant be used for cleaning the plastic nebuliser parts

Answer

Dear Julie:

Thank you for your inquiry.  This product can be used for cleaning nebulizer parts.  However, there are shipping restrictions on shipping this product to the UK. 

Date Posted:
7/26/2011 11:22:03 AM

Question
Do you carry a product called O2 Ear Buddies? They are clips that go onto your hat to hold the oxygen tube off the ear. They are not EZ wraps. My doctor states these clips are the latest & greatest. My doctor said this will help my ears.

Answer

Dear Mr. Smith:

Thank you for your inquiry. We do not carry O2 Ear Buddies at this time, but we will look into making this product available at a future date. 

Date Posted:
7/26/2011 8:47:33 AM

Question
hi dear friend how are you hope you are fine ,, i would like you to inform me if you have a pranch in riaydh ,, saudi arabia thanks so much

Answer
we do not have a branch in saudi arabia, but we do ship there.  please let us know what products you are interested in. 

Date Posted:
7/26/2011 7:33:06 AM

Question
light will not come on.

Answer

please check if the light bulb is burned out. 

Date Posted:
7/25/2011 11:36:08 PM

Question
kindly quote us for the follwoing urgent requirement: Ventilation Testing Equipment Titmus i400 Vision Screener Coagulation Analyser Noise Dosimeter Kit x 5 badges Stress Testing Equipment Treadmill Operating Table Automated defibrillator

Answer

We would need additional specifications to quote this request.

We will only be able to offer pricing on the following (note these items are for sale within the United States only, not for export):

Treadmill

Operating Table

Defibrillator

Date Posted:
7/25/2011 9:05:49 PM

Question
Does the headrest have velcro on the back to adjust size and fitThank you

Answer
Thank you for your inquiry. Regrettably, this headrest is not adjustable and doesn't have velcro in the back. We apologize for the inconvenience.

Date Posted:
7/25/2011 8:46:37 PM

Question
We plan on purchasing some of your 0444HSM Powermatic Exam Tables. I just would like to know if the come with Service/Parts literature. If it has to be purchased seperately, please let me know the price, print or part number. Thank you.

Answer
We will confirm this detail, if there is any price, we will provide that to you by quotation.  How many tables would you be purchasing?  We are happy to offer military/volume pricing.

Date Posted:
7/25/2011 3:54:18 PM

Question
Does this model come in a female pelvis If not, do you have any models that come in a female pelvis?

Answer
Thank you for your inquiry. Regrettably, all of our skeleton pelvis are males. However, we do have a few female pelvis models. Please see our  Female Pelvic Skeleton Model . Most colleges usually purchase the full skeleton and also a female pelvis model. If you would like a quote on both items, please specify destination zip code.

Date Posted:
7/25/2011 3:51:20 PM

Question
Dear sir or madam, I am with a medical imaging company, EDDA Technology, in Princeton NJ. We are currently developing a new software and are in need of a prototype for a medical cart to house our program/computer. Do you offer custom designs for your carts and are you ISO certified? Thank you, Scarlett Marketing Manager

Answer

Ms. Rocourt,

Thank you for your interest in MSEC.  Unfortunately we are only a distributor of these products, not a manufacturer, so we are unable to fabricate custom products.  I may suggest you contacting one of the manufacturers below as a possible source:

www.harloff.com

www.elakeside.com

www.luxorfurn.com

Date Posted:
7/25/2011 11:43:34 AM

Question
is this just a plug-in the socket job or does it need plmbing in

Answer
Thank you for your inquiry. This dental exam chair simply just plug directly into socket and will be ready for immediate use.

Date Posted:
7/25/2011 11:03:38 AM

Question
the boot size should be the same for cassual shoe. the patient is 7 1/2 regular shoes. other question do you ship to puerto rico. thanks

Answer
For size 7.5, this boot is only available in a wide width. You can select the size from the pull down menu in the options tab of the product page.  We ship all around the world, including Puerto Rico.

Date Posted:
7/25/2011 11:00:31 AM

Question
My mother is not wheelchair bound, but she does have mobility issues that confine her to an easy chair for much of the day. She has a Medicare Advantage Plan that supplements her Medicare Part B and MassHealth MA Medicaid. What is the procedure to get Medicare reimbursment

Answer

Dear Chris:

Thank you for your inquiry.  Unfortunately, we do not accept Medicare at this time and are not in the position to be able to answer your questions.  You may wish to contact a local durable medical equippment dealer with your inquiry. 

Date Posted:
7/24/2011 10:57:28 PM

Question
does this heating pad have an automatic turn off or will it provide continuous stable heat

Answer

This heating pad does not feature automatic shut off.

Date Posted:
7/24/2011 7:06:24 PM

Question
My wife has been using medi II. Will this be the same size Medi ankle dimension says 8- 8 1/4

Answer

This is not the same size, as it has an ankle circumference of 9-10 1/4 in.  In order to find a similar item to the one your wife was using, we would have to compare the dimensions as well as the compression rating (in mmHg). To take a look at our fill line of compression stockings, click here.

Date Posted:
7/23/2011 1:02:45 PM

Question
My dad is heavy and transfers from bed to wheelchair. Needs bed that is firm yet comfortable. Will this be appropriate If it is too soft his hands sink and he has trouble transferring.

Answer

The weight capacity for this mattress is 300 pounds.  If he is heavier, he may need a bariatric capacity mattress.

We may also suggest a transfer board, this can be placed one side on the bed and one side on the wheelchair and he can slide from bed to chair for transfer.

Date Posted:
7/23/2011 12:02:48 AM

Question
I AM LOOKING FOR STIRRUPS TO ATTACH TO OUR GE RandF XRAY TABLE. WILL THIS PRODUCT BE ABLE TO DO THAT

Answer

Dear Ms. Krise:

Thank you for your inquiry.  These stirrups are manufacturer specific and will not work for a GE table.

Date Posted:
7/22/2011 6:03:21 PM

Question
Could you please give me the dimensions for this item? Thanks so much!

Answer

Thank you for your inquiry. The dimensions of this bassinet basket is 20in L x 15in W  x 32in H and it weighs 12 lbs.

Date Posted:
7/22/2011 10:20:58 AM

Question
I payed you $84.29, for my order. Looked at your web, and it says i'v got to pay $128.69 so if i pay $44.69 more we should be even, please emal me and let me know Thankyou Paul

Answer

Mr. Burton,

I am not aware what has happened as when we originally received your order it stated the cost was $84.29 including delivery.  This charge is reflective of 5 leg bags, 2 fabric leg bag straps and 1 elastic leg bag strap plus shipping charges.

If you have a copy of your original order confirmation, would you mind forwarding it to me by e-mail so I may try and see how the information has switched?  My e-mail is brittany@msecompany.net and I will look for this.

Date Posted:
7/22/2011 8:53:32 AM

Question
Good day! I am looking for a Burn patient Hydrotherapy bath tub. I saw your 260 gallon hydrotherapy tub. Can you send me catlaogue and quotation for 1 unit? thanks

Answer
Thank you for your inquiry. Please check your email for the quotation you requested.

Date Posted:
7/21/2011 11:13:56 PM