Ask The Pros:

Question
Dear Sir/Ms, Are you able to provide quotes for items for resale with up to 90 days validity? please advise. Thanks

Answer

Dear Firas:

Thank you for your inquiry.  We only offer volume discount pricing.  The discount is based on the overall purchase quantity.  You can email you list of products to inquiry@msecompany.net and we will notify you if we can accomodate your request. 

Date Posted:
7/31/2011 11:55:35 PM

Question
I have told that treatment with a diaathermy device will help me with scar tissue developed from a knee replacement done in 2001. The scar tissue is painful and I have to walk with a cane. I have been diagnoised with scar tissue. I'm just looking for clinics that use the equipment to alleviate this problem Can you give me the name and phone numbeers of clinics in the Minneapolis/St. Paul Minnesota area where I can get treatment to aleviate the scar tissue. Thank you! Alexis Barham

Answer

Dear Ms. Barham:

Thank you for your inquiry.  Unfortunately, we are a Houston, Texas based company and do not have the infomation you require for the Minneapolis/St. Paul Minnesota area.  We would recommend speaking with your physician or an orthopedic surgeon.

Date Posted:
7/31/2011 8:52:44 AM

Question
We have a sunnex light black post mounted halogen pivoting projector heat 1 3/4 post. It broke so we need the light that fits in the 1 3/3 post. This light is about 20 years old and no longer available but if it fits in the post it should work. do you have this?

Answer

Dear Ms. Winzler:

Thank oyu for your inquiry,  Unfortunately, this is not the type of product we offer. 

Date Posted:
7/29/2011 5:43:42 PM

Question
what is the accuracy of item C214MEHRAMGS, how often does it have to be recalibrated

Answer

This item has actually been discontinued and is no longer available.  We have alternate all-electronic units available.

Typically the accuracy is: Accuracy/Calibration: Pressure: ±3mmHg or 2% of readingPulse: ±5% of reading

Date Posted:
7/29/2011 2:01:53 PM

Question
where is this bed and how long would it take to ship to boise, idaho also interested in mattress

Answer
This item ships from our GA warehouse, transit to Boise would be approximately 5-7 working days.  Mattresses are stocked there as well.  We do have alternative options which may be able to ship quicker.

Date Posted:
7/29/2011 12:45:36 PM

Question
Is there rubber feet for portable comodes that look like the shower suction cups for the shower chairs that I can purchase to make the portable commode less likely to be pulled over. I intend to silicon it to the wood floor temporarily.

Answer
Thank you for your inquiry. Regrettably, we don't have suction cups feet for any of our stationary commodes. We apologize for any inconvenience this may cause.

Date Posted:
7/29/2011 11:28:10 AM

Question
can I use this sacro lumba suppot for reduce the stomach get flat stomatch

Answer
This support is meant to be used as a back support, not as an abdominal binder.

Date Posted:
7/29/2011 6:34:45 AM

Question
Hello,I am after some atraumatic forceps for the manipulation of mouse intestine. I need to exert some traction on the ceacum without damaging it. Was thinking I could use either babcock intestinal or child intestinal forceps, but they have to be smaller. Have you got any suggestion

Answer
Our smallest intestinal forceps are the 5.5in Babcock and the 5.5in Kocher, which comes curved or straight.  Keep in mind that the Kocher forceps may not be atraumatic enough for your needs.  Feel free to take a look at our full list of intestinal forceps to see if you can find someting more suitable.

Date Posted:
7/28/2011 11:49:24 PM

Question
I am interested in your lightweight ambulance stretcher. I would like to modfy it to carry and instrument for environmental analysis.

Answer
Thank you for your inquiry. We are unable to customize the our lightweight stretcher. However, we are able to provide all the required information in order to verify if modify will be possible.

Date Posted:
7/28/2011 11:16:25 PM

Question
Is there a way that I can find out the right size Speculum for performing a Cervix cleansing before I purchase one online? What do I look for, How do I measure her vagina, etc. I need to find the right size to assure safe performance.

Answer

Thank you for your inquiry.  Unfortunately, we do not have any guidelines on proper instrument selection for a cervix cleansing procedure. 

Date Posted:
7/28/2011 2:21:46 PM

Question
We have recently received the 258clt Power Imaging table & the exam paper dispenenser. Are there any instructions on to how attach the exam table paper dispenser & cutter combo to the bed?

Answer

Ms. Irwin,

I have sent you an email with instructions attached. I hope it answers any questions that you may have.

Date Posted:
7/28/2011 10:13:12 AM

Question
Does this table come with stirrups

Answer

Samantha,

Yes, stirrups are a standard feature on this table.  If you have any other questions or need a formal quote, please let me know, I'd be happy to help!

Date Posted:
7/27/2011 10:21:11 PM

Question
Our organization has one of these cots available for purchase. Wondering if you would have any interest in purchasing ours to refurb and resell.Thanks for your time.

Answer

Dear Erick,

Please contact www.kroslak.com with your inquiry. 

Date Posted:
7/27/2011 8:32:42 PM

Question
Do these come in primary colors Im trying to find cabinetry for 4 pediatric exam rooms-this is the configuration we want with a matching upper but primary colors.

Answer
We do not have all primary colors available.  We do have pediatric themed cabinets if that may also be an option.  Please advise.  Thank you.

Date Posted:
7/27/2011 3:47:29 PM

Question
Dear Sir: I´m looking for a partner to participate in important projects in Chile. Can you give me the name of your Sales Maneger or similar and the email address please. I appreciate your support. Regards. Rocio Martinez Executive Director

Answer

Thank you for your inquiry. If you can send a formal list with all the products requested to inquiry@msecompany.net This will go straight to the managing partner and he will assign to sales rep.

Date Posted:
7/27/2011 3:44:37 PM

Question
Our company is one of the leading in the supply of medical equipments.can we be your sole agent for our area? are manufacturing med.equipments or u source it from others.your urtent reply is highly appreciated.

Answer

Dear Mr. Owda:

Thank you for your inquiry.  At this stage, we are not seeking agents in the Middle East. 

Date Posted:
7/27/2011 12:49:09 PM

Question
Order was placed 7-14-11 THEN on the 18th Rep called wanting to know the size needed. Person is 5'5 SO order was AGAIN placed on the 18th. NO prior contact, order was accepted on 14th and no calls, emails or contacts from REP until the 18th.{YET according to REP, many attempts were made} NO proof seen on PHONE nor emails. REP informs me that at the least, order WILL for sure arrive on Tuesday the 27th AND YET once again NOTHING! FUNDS have been taken out and order is fully paid for, I HAVE A PROBLEM.....I DO NOT HAVE the equipment! The Medical Pros : Is order lost?? Your Question #132454 Date:7/14/2011 6:10:16 PM

Answer

Your order has shipped by FedEx and is on the truck for delivery today, the 27th.  The FedEx tracking number is 727196573554122.  We are unaware as to the reason for delayed transit, however your order is scheduled for delivery today, the 27th by FedEx.

A voicemail was left for you on 7/15 regarding the information needed, no contact was made on 7/14 as the order was placed after business hours.  We then followed up on the next business day, 7/18 at which time we spoke and confirmed details needed to proceed in processing your order.  At this time, the order was processed and fulfilled immediately.

There is confusion as to why the order has taken 7 working days to deliver instead of 5.  In the order confirmation which is e-mailed upon order processing, it does state "Most in-stock items should be received within 3 to 5 business days from the date of this email."  This is generally the case, however some instances it may take a couple days longer.

We apologize again for the delay, but your delivery by FedEx is scheduled for today.  Thank you for your patience.

Date Posted:
7/27/2011 1:40:53 AM

Question
What is the diameter of this needle I am looking for 1/2 Circle with cutting edge with a 2 1/2 diameter.

Answer

The largest 1/2 circle needle we have would be size #00 (item #: 001-056FSI), and it is just a little over 2 inches.  If you want a diameter bigger than 2 inches, you would have to move up to a 3/8 circle needle

Date Posted:
7/26/2011 5:38:38 PM

Question
Dear Webmaster I wanted to know how we could get Bay Alarm Medical into your Resources page: http://www.medical-supplies-equipment-company.com/resources.asp Our target demographic has always been the adult children who are looking to provide added protection for their aging parents. Please give me a call or email me as we would love to establish a partnership with you guys! Regards, Alan Wu Marketing Manager Bay Alarm Medical 60 Berry Drive | Pacheco | 94553

Answer
Thank you for your interest.  Please submit your link here: http://www.medical-supplies-equipment-company.com/add_link.asp. If approved, you will be notified via email within 24 hours. 

Date Posted:
7/26/2011 5:29:46 PM

Question
We are in interested in purchasing 48in Stainless Steel Instrument Table we want to know if still available for sale if still available l will like you to get back to me with the following details at your earliest convenience Best Regards Mr Perry Smith Managing Director Perry & Smith General Trading L.L.C Industrial Areaa 9 United arab emirates

Answer

We do still carry this table.  You may find the specifications here: http://www.medical-supplies-equipment-company.com/product/ppf/id/13613/new_prod_full.asp

If you need a formal quotation, please advise of the quantity you wish to purchase and the destination.

Date Posted:
7/26/2011 2:31:51 PM