Ask The Pros:

Question
Is this mattress waterproof

Answer

The covers of our mattresses are typically a fluid-resistant vinyl covering.  The cover will withstand certain amounts of fluid but if exposed directly to fluid for extended periods of time, you may anticipate gradual deterioration over time. 

Our mattresses offer a 1 year manufacturer warranty against defects.

If you are concerned with fluid absorbing into the mattress, we may also suggest a vinyl mattress cover or a fluid-proof underpad.

Date Posted:
8/10/2011 4:06:41 PM

Question
Hello,I am interested in buying x-ray films for my Afga drystar 3000 Dicom.could you tell me if you have these films available with size 17x14 blue If so what are the cost per box as well as cost for 50 cases.Thank youRaj

Answer

Thank you for your inquiry. Please check your email for a formal quote including pricing on the requested case quantities.

Date Posted:
8/10/2011 8:12:48 AM

Question
I ordered 1 box of large leg bags and 5 disposable sterile plus straps, was charged 84.29 and only recieved 5 bags and straps, charged 27.31 I hope they are still cumming.Thank you Paul

Answer

Sir,

We had this order reflective of 5 pieces 32oz Disposable Leg Bag $4.09/ea, 2 pairs of Deluxe Fabric Leg Bag Straps $5.62/ea and 1 pair of Elastic Leg Bag Straps $7.70/ea plus shipping to Australia $44.90 which brought your order total to $84.29.

If you have an order confirmation indicating otherwise, please forward to us immediately for order resolution.

Date Posted:
8/10/2011 7:46:24 AM

Question
I would like to buy a pulse oximeter sensor . and also i wish to know more about tour product and its features

Answer

Dear Lithin:

We offer numerous pulse oximeter sensors.  Which ones are you interested in? Please see our selection

Date Posted:
8/10/2011 7:32:35 AM

Question
Does this lab coat come in any other color I work in an oral surgery practice and white is not the best color for this type of work. I am looking for light or dark blue.Thanks.

Answer

Our Resistat brand lab coats are only available in white for the ladies sizes; however it is available in both white and light blue in the mens sizes Small-3XL.

Unfortunately, at this time we do not offer any navy blue fluid resistant lab coats.

Date Posted:
8/9/2011 8:02:55 PM

Question
I have tricare prime. will they pay for a supportive mattress if my doctor writes a prescription for one

Answer

Dear Ms. Vasquez:

Thank you for your inquiry.  At this time we do not accept medical insurance reimbursement. 

Date Posted:
8/9/2011 4:18:48 PM

Question
This paper is to Marquette 9402-020How can i know the ship price to Lima- peru

Answer
Thank you for your inquiry. If you can provide me with your full shipping address I can check to see if we can ship directly to your location.

Date Posted:
8/9/2011 2:18:51 PM

Question
I am looking for a recumbent exercise bike for a home care client of mine. He is covered under the Elderly Waiver Program and Medical Assistance. We have an RX for the item but am wondering if your company accepts Waiver payment. Thanks You Kayla Moe RN

Answer

Dear Ms. Moe:

Thank you for your inquiry.  Unfortunately, we are currently not set up to receive waiver payments. 

Date Posted:
8/9/2011 2:14:12 PM

Question
Hi, i need a honan cuff for intraocular eye control

Answer

Dear Mr. Lema:

Thank you for your inquiry.  We do not carry Honan cuff at this time. 

Date Posted:
8/8/2011 8:52:44 PM

Question
Do you have any units similar to this model for continuous use for homes, perhaps for living rooms or bedrooms Can people be in the room during operation of this model?Thank you.

Answer
Thank you for your inquiry. Regrettably, we don't have an model similar to this unit that can be used continuously when guest are present. We apologize for the inconvenience.

Date Posted:
8/8/2011 3:49:30 PM

Question
We have 1 inch hose now. Is this the same size Thank You1

Answer

Dear Clarence:

Thank you for your inquiry.  The diameter of the house is roughly 1in or 2.2cm to be exact.

Date Posted:
8/8/2011 2:34:54 PM

Question
Hello, Do these HEPA filters contain fiber glass Do all HEPA filters use fiber glass?Thank you.frances

Answer

Dear Ms. Frances:

Thank you for your inquiry.  Unfortunately, we do not have the MSDS (material safety data sheets) for this product.  However, it is possible that some fibergalss may be included in order to provide the highest level of filtration. 

Date Posted:
8/8/2011 2:27:45 PM

Question
I have an hipertrofia of the acromio-clavicular and a smaller space of the acromio-humeral due to an operation affecting the axial nerve. Which would help me better to correct this, the Four Way Clavicle Brace or the Clavicle Strap with Buckle. I am in a proccess of Fisioterapy. Best regards

Answer

Mr. Ecoffey,

Unfortunately, we would be unable to advise which brace would be best suited for your condition.  We might suggest your contact your physician or therapist for their recommendation.

Date Posted:
8/7/2011 11:27:10 PM

Question
My son is 4.6 ft tall and 96 pds,he is a complete quad with no head control. Would this be a good sling for him

Answer

Yes, this sling would be a good option.  It is meant for those with limited muscle control and provides much support.

Date Posted:
8/7/2011 4:38:40 PM

Question
THE MACHINE KEEPS STOPS WORKING AND GIVES SIGN OF NO FLOTHEN I RESET IT AGAIN TO KEEP IT WORKING BUT IT KEEPS GOVNG THE SAME ALARM

Answer

Thank you for your patience. We apologize for the inconvenience could you provide me with your confirmation/ order number so I can assist further?

Date Posted:
8/7/2011 12:39:16 PM

Question
Have reclining hospital bed @ home, recovered from heart issues. will shortly be using as regular bed, would like to continue using recline/raise features. size 36X80. Recommend Thanks, Richard

Answer

Thank you for your inquiry. Glad you recovered well and ready to be transported to a regular bed. I would recommend the following mattresses below:

• Inner Spring Mattress
• Inner-Spring Mattress - Firm with Foam Toppers

If you would like extreme comfort, please see our:

Alternating Pressure Mattress System

Alternating Pressure Pump & Mattress System

Date Posted:
8/7/2011 11:20:25 AM

Question
how can i get a price on a quanty of 2 different disposal underpads that i buy from you, i mean by buying 4-6 cases of each al at one time

Answer
Price quote will be to you shortly. 

Date Posted:
8/6/2011 7:36:37 PM

Question
How does this stretcher fold. I am seeking a stretcher that is as compactible as possible. Can you send me a picture

Answer

This stretcher folds upwards at the center.  Close-up pictures to follow.

Date Posted:
8/5/2011 4:15:47 PM

Question
Dear Sirs, We are an Italian company that offer technical services on medical equipment. Do you have a new capnostat III CO2 sensor? What is your best offer? Thank so much, Best Regards Ing. Chiara Gambarotto LIFE AREA SRL Product Specialist Mail: c.gambarotto@lifearea.it Mobile: +39 345.8666329

Answer

Unfortunately, this is not a machine we currently have available.  Please try one of the sources below for a possible option:

http://partssource.com/

http://www.cpapusa.com/search/Philips-Respironics-CAPNOSTAT-3-Mainstream-CO2-Sensor_PT2702.html

Date Posted:
8/5/2011 10:38:18 AM

Question
Help, High output ostomy, 2500 per day a mixture of water and semiformed stool. The tube becomes plugged with thick stool and the heavy ostomy bag pulls away from the skin and explodes.We need a bag with a wide catheter to manage the variable content, that is draining into a foley bag.

Answer

For this purpose, we might suggest the open-ended type of drainable ostomy pouches.  These allow a wider space for pouch drainage.

These products may be found at the following link: http://www.medical-supplies-equipment-company.com/SP/PPF/Param/472123_0_1_0/Products.asp

Date Posted:
8/4/2011 10:52:16 PM