Ask The Pros:

Question
Just wondering if this can be powered without attaching to the mains - a rechargeable battery perhaps If not can you suggest a solution or any similar pieces that do.Regards, Louise

Answer
This item is able to operate only by using the ac adapter.

Date Posted:
12/13/2011 6:45:11 AM

Question
Is this articulated ceiling bracket available with, or can it be retro-fitted with a magnifying illuminated fitting such as http://www.promed.ie/ medical shop/lighting/magnifying lamp,or similar.Regards,joe flynn

Answer

Thank you for your inquiry. The link provided above isn't working for me to view the product to see if it's compatible. Please resend the link for further assistance. Thanks!

Date Posted:
12/13/2011 5:56:58 AM

Question
Hello there,I have the same one as on photo, but Ive lost user manual. Could you help me, pleaseThanks,Val Logvinenko

Answer
Unfortunately we do not have any operation manuals available.  We may suggest contacting the manufacturer, Hudson RCI and they should be able to mail one to you.

Date Posted:
12/12/2011 6:10:06 PM

Question
LOOKING FOR 50 TRUSS FOR UMBILICAL HERNIA. I AM 92YRS OLD. SURGEN WILL NOT OPERATE.

Answer
Unfortunately we do not currently have any umbilical hernia trusses in our inventory.  We may suggest an abdominal binder as a possible option.

Date Posted:
12/11/2011 12:42:50 AM

Question
hi.i msg earlier but have yet to get a reply for you all.i understand that you all do shpping to singapore.however what is the return policy likefor example, if we found defects while using the product, what is the support like?.thks

Answer

Dear Dennis:

Thank you for the follow up.  The item is under one year manufactrer warranty.  All service related issue can be addressed directly with the manufacturer via phone or email.  However, if the item can not be serviced remotely, it must be shipped back to the US for further service.

Date Posted:
12/10/2011 11:35:05 PM

Question
Do you make an inner tube design sling to fit the hoyer lift?

Answer
Thank you for your inquiry. Regrettably, we don't have a inner tube design sling to fit our hoyer lifts. We apologize for the any inconvenience this may cause. However, please see our complete category for our Patient Lift Slings we have available. Most of them are universal and will work with most hoyer lifts.

Date Posted:
12/8/2011 9:46:58 PM

Question
This account is out of compliance of Tuttnauers MAP pricing. Tuttnauers position on MAP is any and all accoutns advertising Tuttnauer product will no list any autoclave below a 20% discount off suggested retail. If any account does not comply with the policy the accoutn and or account supplierif no account has been opened will be closed. For any further question feel free to reach out to our Sales Manager Melissa Harrelson 6313273227 Thank you

Answer

Thank you for your input, however the Tuttnauer products are currently inactive on our website and will remain so until we have met the minimum selling requirements.  Once we have met these requirements, we will update pricing according to the current MAP policy and reactivate the Tuttnauer line.

Date Posted:
12/8/2011 8:55:03 PM

Question
Do you ship to Canada

Answer

Dear Ms. Runnalls:

Thank you for your inquiry.  We do ship to Canada.  If you would like to provide us with an address, as well as whether you require dock-to-dock or inside delivery, we will be happy to put together a complete quote for you.  Please respond to this email with requested information. 

Date Posted:
12/8/2011 6:47:01 PM

Question
Good Afternoon Please offer pricing on the following S51PWHM Whirlpool ankle M22PWHM Whirlpool calf and knee 8182SDWHM Whirlpool Upper Extermities 1 of each Thank You

Answer
Thank you for your inquiry. I'm working on the formal quote and the last item number is not recognized in our system. Could you verify the last item number please?

Date Posted:
12/8/2011 4:04:18 PM

Question
el precio de este producto que es 159.81 cuantos paquetes de 100 hojas viene en una caja y seria posible nos enviara una foto de este papel

Answer

Gracias por su interés en MSEC!

Hay 5 paquetes de 100 hojas. Recibira su foto en breve.

Date Posted:
12/8/2011 10:14:13 AM

Question
Can i get the bed sheets in the length and width i desire then what will be the rate please rvert backBinazir

Answer

Thank you for your interest in MSEC!

We do have several length and widths available, I will just need the measurements you are interested in to locate a product to suit your needs. Please provide the measurements you require and I will promptly start processing your request.

Date Posted:
12/8/2011 3:06:19 AM

Question
Where is the tracking number for order 133950???

Answer
Your order tracking is 854326073340083 by FedEx.

Date Posted:
12/7/2011 9:07:49 PM

Question
Dear Sir, We introduce ourselves as one of the leading Medincal Equipments Suppliers in Kuwait. Currently we have a Tender for Instrument Storage Cabinet – Qty.65 Nos.. Kindly provide us your best offer on C&F Kuwait basis with a copy of Catalogue. Please find Specifications: Two lockable upper doors with glass panes. Two Lower part doors with steel panes Minimum Three adjustable glass shelves in top section 20 gauge steel construction, Removable, non-adjustable shelf in lower section, Heavy duty concealed door hinges, Standard lock on upper right door, Mounted on Castors with Break Preffered, Dimension: 170 H x 80 X x 40 D Approximately. Your earliest response in this regard will be highly appreciated. Thanks & Regards Kmed Company Kuwait Tel: +965 24344792/93/96 Email: info@kmedcompany.com

Answer

Attached is a link to the most comparable unit we have based on the specifications you provided.  If this is acceptable, please advise and we will proceed with a quote:

http://www.medical-supplies-equipment-company.com/product/ppf/id/13501/new_prod_full.asp

*Note this item is not available with casters.

Date Posted:
12/7/2011 8:40:04 AM

Question
I am wondering if you sell Nellcor N 20P pulse oximeters or something similar. I am looking for an hand held oximeter with a printer that provides a printout of the saturation, date and time. Thanks

Answer
We do sell Nellcor N20P pulse oximeters, the current price for a refurbished unit is $575 with a new DS100A finger probe.  Please note, prices vary according to inventory.

Date Posted:
12/6/2011 3:16:39 PM

Question
I need samples of your thickest surgical hoods. We used to buy 4242 from Cardinal and then it was d/cd and they suggested 620105. It's too thin. I have received in various samples from Medline and Cardinal and the surgeon keeps saying that are too thin.

Answer

Thank you for your interest in MSEC!

May I please have the zip code where the sample will be going?

Date Posted:
12/6/2011 2:57:15 PM

Question
Can a cervical pillow help with snoring If so which one do you is most effective and how is it used.

Answer
Our Snore-No-More Pillow is specifically designed for this purpose.  It positions the head and neck in a sleeping posture to help reduce blockage of breathing passages so breathing is easier and silent.

Date Posted:
12/6/2011 2:18:15 PM

Question
Dear Sir, We introduce ourselves as one of the leading Medincal Equipments Suppliers in Kuwait. Currently we have a Tender for Pediatric Exam Table with Height and Weight Scale – Qty.1 no. Kindly provide us your best offer on C&F Kuwait basis with a copy of Catalogue. Your earliest response in this regard will be highly appreciated. Thanks & Regards Kmed Company Kuwait Tel: +965 24344792/93/96 Email: info@kmedcompany.com

Answer

Thank you for your interest.  We  would need to know which style of table you are interested in.  Below, I have attached a link for your reference both on our plain and themed tables.  Please advise of the item you would like quoted and we would be happy to prepare a formal quotation for you.  Thank you!

http://www.medical-supplies-equipment-company.com/product/ppf/param/2295_0__1_true/product_search.asp

Date Posted:
12/6/2011 2:58:00 AM

Question
We need 100000 kits of RDT combination.Please quote us best price.

Answer

Thank you for your inquiry. Do you have an item number so that we can better assist you?

Date Posted:
12/5/2011 7:59:05 PM

Question
We need 50000 kits of Rapid Dipstick Test rk39for Kala-azar.Please quote us best price.

Answer

Thank you for your inquiry. Do you have an item number so that we can better assist you?

Date Posted:
12/5/2011 7:56:02 PM

Question
I would like to know the weight loupe frame. Any difference in weight between titanium and sport Is it possible to mount prescription lenses? And to mount a head light?What is the return policy for this item?

Answer

Thank you for your inquiry. The loupes weighs a less than a lb. The difference between the titanium and the sports is the style of frame. However, the Titanium is more durable. They are able to be mounted on a RX lense. The Return policy is 30 days.

Date Posted:
12/5/2011 5:22:11 PM