Ask The Pros:

Question
RE: Item X4214180BRCN Is the loop closure adjustable so you can make top of it tighter or looser etc? Thus - various points you can loop it at?

Answer

Dear Ms. Cyr:

The loop closure on this item is adjustable.

Date Posted:
2/4/2012 8:18:39 AM

Question
Can you embroider a name on the chest of the lab coat

Answer

Dear Peter:

Thank you for your inquiry.  We can do embroidery.  We will contact you on Monday with details. 

Date Posted:
2/3/2012 9:23:45 PM

Question
I have a Doctors script for a Hoyer Lift and i have Medecare and Medacade , Can you tell me how i go about buying one of your Hoyer Lifts

Answer

Dear Mr. Portman:

Thank you for your inquiry.  Unfortunately, we do not accpet Medicare reimbursements at this time. 

Date Posted:
2/3/2012 6:25:59 PM

Question
Do you have this particular bag for a 25 inch hamper

Answer

Thank you for your inquiry. Please click here to view our 25in Drawcord Hamper Bags. Please feel free to contact me with any questions.

Date Posted:
2/3/2012 12:07:24 PM

Question
Is their a mobile lift that would fit this whirlpool I am especially interested in a lift that has a supine/ seated feature. However, I would be okay if it just had a supine feature.

Answer

Mr. Williams,

Thank you for your request, we spoke a short while ago and I am looking in to this for you now.  If you have any questions, feel free to give me a call at 877-706-4480 ext 106 or e-mail at brittany@msecompany.net.

Date Posted:
2/3/2012 11:35:32 AM

Question
I have very wide ankles around 19.5and I was woundering if your company does custom fits for your ankle products?

Answer

Unfortunately, as MSEC is only a distributor of products, not a manufacturer, we do not have the capability to custom fit products. 

You may try contacting this company regarding their custom bracing: http://www.footcarexpress.com/services/richie_brace.php

Date Posted:
2/2/2012 9:54:46 PM

Question
I have De Quervains syndrome and my current brace has a metal rod that sits right on the tendon area. So, even though it immobilizes my thumb fine, it causes me more pain. Would your Flexible Thumb Splint 851IPUMM work for me How is the thumb immobilized?

Answer

There is no information supporting that the flexible thumb sprint would be sufficient support for your condition, however the Superior Wrist Thumb Spica is specifically noted for treatment of your specific condition.

Date Posted:
2/2/2012 9:24:23 PM

Question
Do these glasses come with darkened lenses rather than clear lenses like all the other glasses From the picture it looks like they are tinted.

Answer
Thank you for your inquiry. Please check your email for further details regarding our leaded shielding safety glasses. Thank you!

Date Posted:
2/2/2012 6:15:50 PM

Question
Please provide information on the supply and waste connection requirements: we are planning to use the 110gal whirlpool, and was planning to use a laundry drop of 1/2 CW, 1/2 HW, and 2 drain hose connection, at 42 aff. please advise if thiswould suffice.

Answer
Thank you for your inquiry. I've spoke to the manufacturer and they stated someone called them with the same exact question. So, I'm assuming they have already answered your question. Please advise if they didn't. Thank you!

Date Posted:
2/2/2012 11:35:11 AM

Question
I need a quote for this item to include shipping and taxes please. shipping address is fort bragg nc, 28310 Please reply to steven.normand@us.army.mil

Answer

Mr. Normand,

I'd be happy to prepare a quotation for you on this refurbished Stryker Stretcher.  Please confirm - is there a receiving dock at the destination?

Date Posted:
2/2/2012 10:44:24 AM

Question
Do you have a supplier/ contact in the United Kingdom?

Answer
We do not have a supplier in the UK.  However, we do ship there.  Please advise if you would like a shipping quote. 

Date Posted:
2/1/2012 4:36:54 AM

Question
What is the farthest distant that themonitor can be from the base which sounds the alarm no details listed

Answer

Thank you for your inquiry. The farthest distance the monitor can be from a chair is 2.5 feet, and from a bed is 7.5 feet. Please feel free to contact me if you require additional information.

Date Posted:
2/1/2012 1:27:43 AM

Question
I need a portable massage table for our back room, we are a busy ortho practice. What would you recc. Thanks

Answer
The most ordered massage tables we carry are the Spirit line of tables.  These are available with many options and widths.

Date Posted:
1/31/2012 3:52:48 PM

Question
I am the support person for the Nursing department at Lambton College in Sarnia, Ontario Canada.I was wondering if you provide a catalogue not online for ordering and if you ship to Canada.

Answer

Dear Ms. Pries:

Thank you for your inquiry.  We do ship to Canada.  As far as a printed version of the catalogue is concerned; www.MSEC.co is our catalogue. We carry products from numerous manufactures and suppliers. We add dozens of products to the web site on daily basis. So, if you are looking for something in particular, we'll be happy to assist you with your search. Please call us toll free at 1-877-706-4480 and a customer service representative will be happy to assist you.

Date Posted:
1/31/2012 2:40:56 PM

Question
I will be giving a lecture on disinfection, and I would like the most current recommendations for disinfection of the agitator.

Answer
Thank you for your inquiry, I just emailed you a PDF file with the cleaning instructions. Please feel free to contact me if you require additional information.

Date Posted:
1/31/2012 9:24:49 AM

Question
Is the top made of High Pressure laminate

Answer

Yes, the overbed table is covered by laminate.

Date Posted:
1/31/2012 1:01:26 AM

Question
Hello, I was inquiring about I am with a non-profit organization called Healthcare Assistance For All and I would like to send you one of our corporate packets. I do have questions on to see if your company has different programs you help organizations with products or sponsorship of any kind. Really looking foward to hearing from you. Thank you in advance.

Answer

Dear Ms. Vaval:

Thank yu for your inquiry.  Our donations, however, are limited to local organizations in Houston, Texas.

Date Posted:
1/30/2012 4:15:17 PM

Question
I AM SEARCHING FOR A 3-WHEELED WALKER THAT IS LIGHTWEIGHT AND COMPACT WHEN COLLAPSED, FOR AIR TRAVEL.

Answer
Is there a certain weight capacity you need this to meet?  Our 3-wheeled walkers are typically compact/foldable when not in use, but may not be small enough to be considered a carryon or under-seat for air travel.

Date Posted:
1/30/2012 2:12:24 PM

Question
I ATTEMPTED TO BUY TWO ELASTIC ANKLE SUPPORT ITEMS BUT WAS STOPED WHEN I FINISHED IMPUTTING ALL MY REQUIRED INFO AND THE ORDER WAS NOT ACCEPTED.ON THE TOP OF THE FORM WAS THE WORDS IN BILL CITY SHOULD NOT ALLOWEDANDIN SHIP CITY SHOULD NOT ALLOWED.WHAT AM I DOING WRONG?

Answer
If you have any dashes, spaces, numbers or special characters in the city field, you may need to erase those in order to get the order through.

Date Posted:
1/30/2012 12:52:43 PM

Question
We are looking for tough, durable, fluid resistant mattresses for individuals living in a group home setting as incontinence and bed bug resistance is important. Is this the right choice

Answer

Are you specifically looking for foam mattresses?  This mattress, as are all of our mattresses, is fluid resistant to a certain extent.  If you are concerned about severe incontinence and bed bugs, we would recommend the use of mattress covers in conjunction with the standard mattress.

Date Posted:
1/30/2012 12:03:54 PM