Ask The Pros:

Question

Hello, would you by chance have the width and length of the large and x-large PET PARADE PEDIATRIC GOWNS?

Answer

Good morning Ryan, 

Thank you for your inquiry. 

One of our customer support specialists is looking into this and will be in contact with more information shortly. 

Respectfully, 
MSEC Customer Support

Date Posted:
11/21/2020 6:41:58 PM

Question

Does it work on carpet stairs

Answer

Good Afternoon Hetal:

Thank you for your inquiry.  MS3C-300TSB works equally well on hard or carpeted surfaces.  The unit is in stock and typically ships within 24 hours of order placement.  Ground shipping is free.  Please let us know if you have any other questions.  

Date Posted:
11/20/2020 2:36:59 PM

Question

do you work with medical insurance carrier Anthem blue cross blue shield. They are my carrier and i have a prescription for medical equipment, recumbent bike for low impact exercise to get me back walking again after spinal tumor surgery.

Answer

Dear Randy:

Thank you for your inquiry.  Unfortunately, we dont accept any form of insurance at this time.  

Date Posted:
11/19/2020 1:45:26 PM

Question

How does the iv pole attach to the walker??

Answer

Good morning Ms. Rahn, 

Thank you for your inquiry. 

The IVPole comes standard with a "C" shaped clamp that allows it to attach to the pipe of the walker. The IVPole also has wheels and so it is pulled alongside of the walker once attached. 

If you have any additional questions, please let us know. 

Respectfully, 

MSEC Customer Support

Date Posted:
11/12/2020 9:48:48 AM

Question

Is there any way to rent this product If so, what is the cost?

Answer

Morning Scott, thank you for your inquiry. Unfortunately, due to high shipping and repair costs, rent for battery operated power chair is only available in near our facility in the Houston area.

Date Posted:
11/11/2020 9:39:04 AM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:31:57 PM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:31:17 PM

Question

Can you please help to provide data sheet Would like to know measurement of the cutter.The most important is we need this cutter which is easily autoclavable, corrosion resistant and durable.

Answer

Thank you for your inquiry.

One of our customer support specialists is working on your request and will be in contact with additional information shortly.

Respectfully,
MSEC

Date Posted:
11/3/2020 1:30:03 PM

Question

I see a red one, is that available

Answer

Good afternoon Mr. Chambers, 

Thank you for your inquiry. Once of our customer support specialists will be in contact with you shortly regarding your inquiry. 

Respectfully, 
MSEC Customer Support

Date Posted:
10/30/2020 3:28:19 PM

Question

My company is currently looking to acquire a base cabinet for an L shaped space in a procedure room used for endoscopy. The space measures approx, 70 on one side and 46 on the other. Is it possible to have something made for that corner, laminate styles, no sink, just cabinets and drawers? Please let me know thank you.

Answer

Good afternoon Ms. Lopez, 

Thank you for your interest in MSEC. 
One of our customer support specialist will be in contact with you shortly with additional information. 

Respectfully,

MSEC

Date Posted:
10/28/2020 2:58:26 PM

Question

Can you please tell me the brand name of your Full sized 42 Bin Medication Cart? thank you

Answer

Afternoon Cheryl:

Those carts are made by waterloo.  Please let us know if you would like a quote.  We also offer MS3C-200M Medication cart for quick ship.  

https://durable-medical-equipment.medical-supplies-equipment-company.com/product/lite-mobile-medication-cart-w-accessories_33241.html

Date Posted:
10/28/2020 12:41:30 PM

Question

The image of paper on your website has many sized rolls of silver paper. Do you have biomedical metalized paper in 2 1/4 rolls diameter ? what is your volume order minimum?

Answer

Good afternoon Ms. Larson,  

Thank you for your interest in MSEC. 
One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully,

MSEC

Date Posted:
10/28/2020 12:16:24 PM

Question

Can this be used for removals of deceased for our Funeral Home We load into a Dodge Grand Caravan and Chrysler Pacifica, so how will this effect the stretcher?

Answer

Thank you for your inquiry. MS3C-ProX Stretcher can be used to transport deceased.  The stretcher requires two individuals to operate.  The stretcher is height adjustable and would be able to load into either vehicle.  However, you must have adequate space in order to fit the stretcher into vehicles.  Please contact Gary Gorodetsky at 713-706-4480 x 104, gary@msecompany.net to discuss specifications.

Date Posted:
10/22/2020 1:51:02 PM

Question

Were interested in purchasing something like this for our wellness center in downtown East Lansing, Michigan. We get athletes etc coming in for massages and this would be nice to offer. However does this unit heat as well as cool How does it provide the cooling,and also heating if it does heat

Answer

Alan:

Good talking with you.  Please give me a call at 713-706-4480 x 104 or email gary@msec.co if you have any further questions regarding hydrotherapy tubs.   

Date Posted:
10/21/2020 3:36:47 PM

Question

Will these come back in stock

Answer

Good Afternoon Alicia:

These will be in stock within 45-50 days.  

Date Posted:
10/15/2020 4:37:19 PM

Question

Is this cart electric Can it transport food trays for patients in hospital rooms?

Answer

Good afternoon Ms. McClain, 

Thank you for your inquiry. WE currently have one of our customer support specialists working on this request and will get back to you with more informatio0n shortly. 

Respectfully,
MSEC

Date Posted:
10/13/2020 1:47:15 PM

Question

Hello, are the cabinet and arm separate pieces which are assembled once received Looking to mount cabinet lower then where the arm where be mounted.

Answer

Hello Eric,

Thank you for your inquiry. 

One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully, 

MSEC

Date Posted:
10/13/2020 6:33:39 AM

Question

Can this 18g stainless steel wire be sterilized Is there and Information for use packet available for sterilization instructions.

Answer

Dear Carey:

Thank you for oyour inquiry.  This wire can be used for surgical procedures.  It is possible to sterilize it.   Unfortunately, the manufacturer does not provide autoclaveable instructions.  

Date Posted:
10/7/2020 9:17:23 AM

Question

Are these the disposable mouth pieces and hose.

Answer

Hello Linda,

Thank you for your inquiry. 

One of our customer support specialists will be in contact with you shortly with additional information. 

Respectfully, 

MSEC

Date Posted:
10/1/2020 3:28:18 PM

Question

Dimensions Does it have a cuff? Do you have to add ice? Do you plug unit to an outlet?

Answer

Good afternoon, 

Thank you for your inquiry. Unfortunately, the Cryo/Cuff Cooler, is no longer available. If you could send me the specifications needed to April@msec.co I would be happy to see if I can find some comparable options for you to review.

Respectfully, 
MSEC Customer Support

Date Posted:
10/1/2020 5:23:01 AM