Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
I know I do not want dual density - cannot be sure what to order otherwise. Ive been using this pillow a long time and its not being carried locally anymore. I'm used to one side larger and firmer - the other side smaller and softer. Which one do I order then - the medium I need to order!

Answer
Thank you for your inquiry. The Postura brand is no longer available, please click here to view the updated product, which offers medium density. Please contact us if you require additional information.

Date Posted:
3/10/2012 1:08:56 PM

Question
I need a privacy screen for a hospital bed to fit the front and complete side of the bed. What size privacy screen would I need I do prefer the privacy screen with the wheels and the color blue. You can call me if needed.

Answer
The standard hospital bed is 80 inches in length and 36 inches in width, which means at minimum you would need a screen that is 124 inches in length.  Unfortunately, the longest standing screen we carry is this unit at 100 inches.  Alternative options would be to purchase 2 screens or possibly a ceiling mounted curtain and track.

Date Posted:
3/10/2012 12:08:47 PM

Question
I was wondering if you can tell me who I would need to contact to become a vendor? We manufacture saline wound wash and nasal mists products in Bag On Valve Aerosol technology. If you could send me an e-mail with who i should contact would be great.

Answer

Thank you for your inquiry. Please see all vendor inquires to: kgilbert@msecompany.net Thanks! See below for the typical terms and questions we ask our potential manufacturer's:

·         Drop ship within the USA (since we are strictly internet based, we have no room to store products)
·         Drop ship fee?
·         No minimum order or (reasonable minimum order)
·         Able to add our packing slip to all shipments to our customers
·         Net 30
·         Website or image CD for us to add the best quality of pictures

Date Posted:
3/9/2012 1:53:19 PM

Question
Require to train nurses in geriatric, new born and child care. We need mannequins for this purpose.Pl advise and suggest with pricing

Answer

Thank you for your inquiry! Please click the products below to be directed to our website, you will be able to view product description and price. Please contact us if you require additional information.

Date Posted:
3/9/2012 12:26:26 PM

Question
We are a small private doctors office and need to have an O2 tank on hand for emergencies. Also for certificationsCan you recommend the best tank for our needs What is the maintenance on it? Do you provide it? What are the fees?

Answer
Thank you for your inquiry.  We only supply the oxygen cylinders.  We do not offer any servicing nor do we provide the oxygen.  It may be best to try and locate an oxygen supplier in your area as they would likely be able to fill and maintain your units.

Date Posted:
3/9/2012 8:35:05 AM

Question
Does the pad come with the mesh pants or are they a separate item

Answer
Thank you for your inquiry. Unfortunately the product you selected has been discontinued. Please click here to view the replacement, it does not include the pad, but it does accommodate most liners and pads. Feel free to contact us if you require additional information.

Date Posted:
3/8/2012 10:03:24 PM

Question
I used PAPASE years ago when I had teeth pulled. Took it 3 days before thru 3 days after the dental procedure and it worked great!! I know Papase is no longer available. Can you tell me the dosage I need of Clear Ease to compare with the Papase! ThanksTeresa Roberts

Answer

We unfortunately do not have any cross comparison as to the results/effects of the Clear-Ease Sinus Enzyme Relief versus the Papase.  We were able to find this on a website, you may see if they still have it available:

http://nutriwell.net/products/94-papase-30-tablets.aspx

Date Posted:
3/8/2012 12:15:27 PM

Question
Can spirometry results from multiple Alpha units be easily combined into one database

Answer
Thank you for your inquiry. We believe this is possible and we are confirming with our technical department for verification. However, I can tell you that in order for you to connect each alpha unit on one database you must have SQL server software. Could you tell me how many units were you interested in? I can provide a formal quote including confirm what has to be done in order to make this possible for your facility.

Date Posted:
3/8/2012 12:23:12 AM

Question
I own an assisted living facility. We set up medications in 7-day plastic medication boxes. These meds are dispensed by trained aides. I am looking for a cart that can house these plastic medication boxes for 30 residents. I would like to see inside the drawers if possible. Thank you.Bonnie Nelson

Answer

Thank you for your inquiry.  We would be happy to e-mail you a picture of the inside of the punch-card cart drawers.  According to your note of "plastic medication boxes", it seems that the punch card cart may not be quite what you need.  If you have a picture of these boxes, please reply to this e-mail with a picture and I'd be happy to locate the right cart for your needs.

Date Posted:
3/7/2012 8:32:17 PM

Question
Hi, We''re looking for medical equipment supplier. Can you provide us a quotation for your product. We''re here in the Philippines. Please email as in the email add above. we''re looking forward doing business with you. Thank you, Marie Joy Alarva Purchasing Staff

Answer

Dear Marie Joy:

Thank you for your inquiry.  Please take a look at our website for the products you may be interested in.  Please email us a list of the item numbers along with desired quantities and we will be happy to provide you with a price quote. 

Date Posted:
3/7/2012 8:01:09 PM

Question
My 1yr old sick with caustic diarrhea. Changing diapers within seconds of urinating or diarrhea. No wet wipes, just bathing him off and drying well. Desitin paste not working. Blisters and bleeding. What is the thickest barrier paste with no fragrance.

Answer
The stomahesive paste is definitely the thickest barrier paste we offer, however it is ordered most often by persons with ostomies.  Alternatively, for incontinence, we see that Soothe and Cool barrier is most preferred.

Date Posted:
3/7/2012 7:02:43 PM

Question
Hello, Could you tell me what the total weight of this unit would be

Answer
Thank you for your inquiry. The weight for the curtains would be about estimate 8 lbs and track itself would be about 10-12 lbs.

Date Posted:
3/7/2012 3:26:18 PM

Question
Do these sheets fit a standard single mattress allowing for tucking in or do these simply cover the top of the mattress with no allowance to tuck sheet under the mattress Sorry, just confused as the specs are the same as the mattress measurements.Thank you for your time.

Answer
Thank you for your inquiry. These sheets fit a standard single mattress allowing for tucking. Please contact us if you require additional information.

Date Posted:
3/7/2012 5:50:50 AM

Question
Will this fit my 3 month old baby

Answer
This will work for your baby, however may not fit as snugly.  We would recommend holding the mask to your baby's face throughout the treatment.  If you do not wish to do this, we would recommend the Pedi-Neb Pacifier attachment for the nebulizer.

Date Posted:
3/7/2012 4:07:22 AM

Question
Trying to find a bariatric 4 wheeled walker with the best tires for outdoor use on varied terrain. Which 4 wheeled walker is best for use outdoors I also need to see enlarged picture of the 4WWs ---unable to enlarge photo on website-? Thank you very much

Answer

Thank you for your inquiry. This bariatric 4 wheeled rollator is durable and heavy duty for indoor/outdoor use. This rollator has large 8in caster. Please see below for larger image of the rollator:

Date Posted:
3/5/2012 9:50:04 PM

Question
I CANNOT tolerate bias flow. Do you have any ventilators that dont have bias flow, or have a setting where it can be turned off, that's not turbine powered, can use a single limb circuit, can work with a humidifier, isn't loud, and has good internal and external battery life

Answer
We appreciate your patience.  We are looking into this request and will have information for you as soon as possible.

Date Posted:
3/5/2012 2:31:51 PM

Question
I was wondering if these bowls are able to be autoclaved I have Hospital Disposables brand bowls that are polypropylene and autoclaveable. But I do not see any information about the type of plastic these are made of. Are they #5? Thank you!

Answer
Thank you for your inquiry, these sterile bowls are not autoclavable. Please click here to view the 30oz stainless steel sponge bowl, which can be autoclaved. Please contact us if you require additional information.

Date Posted:
3/5/2012 2:24:49 PM

Question
I returned an order of anckle supports over a month ago and have not recieved a respons as of yet.my RAN NUMBER IS 134702 and followed the return prossess as stated by your web site.I would like an update on my order as soon as possible please.

Answer
Your return has been received.  It should be refunded by the end of this week.

Date Posted:
3/5/2012 2:23:13 PM

Question
I need a hospital bed capable of going into Trendelenburg and Reverse Trendelenburg. Please send quote and details ASAP.Thank you,Donna

Answer
This bed is not capable of conforming to the trendelenburg positions, however we do have a bed that is suitable.  We will e-mail you a quote and information.  Thank you!

Date Posted:
3/5/2012 12:20:10 PM

Question
I need the demensions of this item.if you have it in stockwhere you are located at ?PLEASE GIVE ME A CALL AS SOON AS POSSIBLE.

Answer
Thank you for your inquiry. The dimensions are 29"L x 8"W x 1/2"D. The lead time for this product is 7-10 business days. I will contact you for additional details.

Date Posted:
3/5/2012 3:35:45 AM

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