Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
We build ambulance in Central America. We have a order for a low cost stretcher. Please mail me back specification and a quote with your bank adress. Where is your warehouse we export from Miami.

Answer

The warehouse this stretcher would ship from is in Doral, FL.  We will e-mail you the product specifications.  Payment will be required by wire transfer, which payment information will be attached.

Date Posted:
3/16/2012 7:08:34 PM

Question
I would like to order 3 of the toliet aid & one long handle shaver. the current price is more than i can afford- I am a senior on medicare &medicaid. Tks, Fran

Answer

We can reduce the price of the shaver to $56.68.  The price of the self-wipe aid has actually increased to $58.12, but on your purchase of 3 pieces, we will be able to honor $46.79 price per unit.  Shipping costs will be additional to the product price.

Date Posted:
3/16/2012 6:23:00 PM

Question
Can the travel-lite or transport wheelchair have foot support in back to maneuver curbs, etc.

Answer
Thank you for your inquiry. The foot support can be removed easy for maneuver and traveling. However, there is no particular spot to place them in the back of the wheelchair.

Date Posted:
3/16/2012 12:13:00 PM

Question
OUR RURAL FAMILY PRACTICE WOULD BE INTERESTED IN SAMPLES AND INFORMATIONS FOR OUR PATIENTS IF POSSIBLE. REF: DISINFECT SPRAYS, WIPES, HAND HELD NEBULIZER CIRCUITS WITH MASKS FOR ADULTS/PEDS FAMILY DIAGNOSTIC ASSOCIATES 922 HOLLY STREET HOLLY HILL, SOUTH CAROLINA 29059 803-496-7174 PHONE 803-496-7928 FAX DR CHARLES F WAY LIC 12982 DR GREOGRY D CAIN LIC 29800 debbiewmartin@yahoo.com-nurse/supply tech ref:

Answer

Dr. Way,

Thank you for your request.  We are able to obtain a limited amount of samples.  The samples typically available are disposable products such as: disposable sheets, disposable pillow cases, disposable scrubs, disposable shoe covers, disposable bouffant caps, disposable surgical gowns, disposable surgical drapes, etc.

Please advise if there is anything that you may require samples of in these categories.  If you wish to purchase single quantities of some items, this may be possible, however most of our goods are sold by the case.

Date Posted:
3/16/2012 9:21:10 AM

Question
I have a skin graft on my instep that gets hacked up by my ski boot. I want something that will absorb those forces and protect the skin graft. Does this sound like the right product for me How thick is the gel pad? Thanks.

Answer

This pad is more specialized for the heel and underside of the foot.  What you may be interested in would be the "Boot Bumper".  This item provides support to the instep and heel via the same gel pad in the other sleeve.

We do not currently stock this item, it is considered special order and may take up to 3 weeks to ship out.  The cost per sleeve is $34.59 plus shipping.

Date Posted:
3/15/2012 11:41:00 PM

Question
We are looking for a transport stretcher with a weather canopy. Do have such an item?

Answer
MSEC does not carry such a product, however here is an item that may work for you: http://www.uhs.com/MyUHS/public/equipment/publicProductDetail.uhs?productTypeId=546

Date Posted:
3/15/2012 4:09:56 PM

Question
I have several cabinets in need of new rails and roller bearing, can I get replacements tracks and bearing Is there a special tool for replacing bearings on tracks and drawers

Answer
Could you please advise as to the brand and/or model number of the cabinets you have?  If you do not have this information, could you advise as to the internal dimensions of the cabinets you need the rails and roller for (width and depth)?

Date Posted:
3/15/2012 2:40:45 PM

Question
how much does this manikin weigh we need a manikin with lifelike weight and distribution.

Answer
This manikin weighs 74.96 pounds.

Date Posted:
3/15/2012 11:29:18 AM

Question
If I wet it first, can I heat it up in the microwave If so, how long should I heat it up?

Answer
Thank you for your inquiry. Simply immerse it in hot water then wrap in a terry cloth towel before applying. It is washable and reusable. Please contact us if you require additional information.

Date Posted:
3/14/2012 2:34:32 PM

Question
I am thinking i may order 7 of the RTSTF7PUSCCF 7ft curtain track...what kind of volume discount pricing can i get? I am also wondering if you have trade-discounts? I am an architect & this is for a project. The other option is for me to buy one 3ft, one 6ft, one 5ft, three 7ft, and two 8ft. What could you do if I go that route? Thanks, Greg.

Answer

Mr. Price,

Are you planning on ordering the curtain to go along with the track?  We can e-mail you a quote for either option (all 7ft or variety).

We would be happy to offer a 10% discount off of either combination.

Date Posted:
3/14/2012 1:53:30 PM

Question
Does this come with gel-packs

Answer
Thank you for your inquiry. The gel packs are available as an accessory. For an additional cost you can select 2 gel packs or 4 gel packs, please click the options tab which is located below the Item Number. Please contact us if you require additional information.

Date Posted:
3/14/2012 12:52:02 PM

Question
Would this be good for use in an MRI room of a hospital

Answer
There is no information noting this would not be good to be in an MRI room.  The case is made of plastic and has no metal components.

Date Posted:
3/14/2012 11:45:24 AM

Question
I have attacks in my shoulders going down to my hands, sometimes just the the wrist or thumb or fingers. Also at times in my knees. Would this be the best unit I would like the option of at least 4 pads.Thank you for your time.

Answer

According to a clinical study, IFT provides the same electrical stimulation of nerves without the associated painful and somewhat unpleasant side effects sometimes associated with low frequency electrical stimulation.

We would highly suggest consulting your physician for their ultimate recommendation and with their recommendation, we would need you to fax or the physician to fax us a prescription as this is required for any electrotherapy equipment.

Clinical Application:

The are 4 main clinical applications for which IFT (Interferential Therapy) appears to be used:
                Pain relief
                Muscle stimulation
                Increased local blood flow
                Reduction of oedema

As IFT acts primarily on the excitable (nerve) tissues, the strongest effects are likely to be those which are a direct result of such stimulation (i.e. pain relief and muscle stimulation). The other effects are more likely to be secondary consequences of these.

Pain Relief:

Electrical stimulation for pain relief has widespread clinical use, thought the direct research evidence for the use of IFT in this role is limited. Logically one could use the higher frequencies (90-130Hz) to stimulate the pain gate mechanisms & thereby mask the pain symptoms. Alternatively, stimulation with lower frequencies (2-5Hz) can be used to activate the opioid mechanisms, again providing a degree of relief. These two different modes of action can be explained physiologically & will have different latent periods & varying duration of effect. It remains possible that relief of pain may be achieved by stimulation of the reticular formation at frequencies of 10-25Hz or by blocking C fibre transmission at >50Hz. Although both of these latter mechanisms have been proposed (theoretically) with IFT, neither have been categorically demonstrated.

Date Posted:
3/14/2012 12:41:13 AM

Question
What is the warranty on your GE Mac 1200 ekg machine??

Answer
The warranty for this GE Mac 1200 EKG machine is 90 days. However, you are able to purchase an extended warranty for six months if needed. Thanks!

Date Posted:
3/13/2012 7:59:33 AM

Question
Could you please give me a quote for the following product? LTV 1000 Portable Respiratory Medical Ventilator, Refurbished

Answer
Please advise as to the destination for this unit so that we may also include delivery charges.  Thank you.

Date Posted:
3/13/2012 3:42:32 AM

Question
Would this fit a welch Allyn Brand Otoscope Model 20000, the part number for specula welch allyn brand 52434-U

Answer
Thank you for your inquiry. This disposable specula will fit your Welch Allyn Brand Otoscope Model 2000. Please contact us if you require additional information.

Date Posted:
3/12/2012 6:31:13 PM

Question
Would I be able to use my insurance to pay for this item are you in network with BCBS?

Answer

Jason,

Thank you for your request.  Unfortunately, MSEC does not accept insurance as a method of payment.  This item would need to be purchased outright.

Date Posted:
3/12/2012 5:55:13 PM

Question
Hello Sales, Please,I will like to place an order for the below item from your store for an immediate supply to my client and therefore,here is what i needed as soon as possible. Item Needed;- Ophthalmoscopes----10pieces Thanks and hope to read from you now concerning the total quote request including that of shipping cost to my Canton, Ohio, 44706 office store now and tell me the type of credit card you are okay with since i need this order fast!!! Thanks and have a pleasant day. Thomas Mullen 6101 Skylark St SW. Canton Ohio 44706 USA

Answer

Mr. Mullen,

Do you have a specific brand of Ophthalmoscope you are in need of? Welch Allyn, Riester or generic brand?  Are there any specific features you need of the ophthalmoscopes?  Please advise and we would be happy to assist you promptly.

Date Posted:
3/12/2012 3:50:34 PM

Question
i can not find anesthesia ultrasound, can you help me to find if this machine is available and what are the available brands & costs?

Answer

Thank you for your inquiry. Please check your email for our ultrasound questionaire. Once completed, we will be able to provide a formal quote. Thanks!

Date Posted:
3/12/2012 9:45:06 AM

Question
how to connect its pins and its configurations 7 pins

Answer
Thank you for your inquiry. I have emailed you a  PDF file which contains detailed information in regards connection of the pins. Please contact me if you require additional information.

Date Posted:
3/11/2012 10:07:44 AM

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