If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
We build ambulance in Central America. We have a order for a low cost stretcher. Please mail me back specification and a quote with your bank adress. Where is your warehouse we export from Miami.
Answer
The warehouse this stretcher would ship from is in Doral, FL. We will e-mail you the product specifications. Payment will be required by wire transfer, which payment information will be attached.
Date Posted:
3/16/2012 7:08:34 PM
Question
I would like to order 3 of the toliet aid & one long handle shaver. the current price is more than i can afford- I am a senior on medicare &medicaid. Tks, Fran
Answer
We can reduce the price of the shaver to $56.68. The price of the self-wipe aid has actually increased to $58.12, but on your purchase of 3 pieces, we will be able to honor $46.79 price per unit. Shipping costs will be additional to the product price.
Date Posted:
3/16/2012 6:23:00 PM
Question
Can the travel-lite or transport wheelchair have foot support in back to maneuver curbs, etc.
Answer
Thank you for your inquiry. The foot support can be removed easy for maneuver and traveling. However, there is no particular spot to place them in the back of the wheelchair.
Date Posted:
3/16/2012 12:13:00 PM
Question
OUR RURAL FAMILY PRACTICE WOULD BE INTERESTED IN SAMPLES AND INFORMATIONS FOR OUR PATIENTS IF POSSIBLE. REF: DISINFECT SPRAYS, WIPES, HAND HELD NEBULIZER CIRCUITS WITH MASKS FOR ADULTS/PEDS FAMILY DIAGNOSTIC ASSOCIATES 922 HOLLY STREET HOLLY HILL, SOUTH CAROLINA 29059 803-496-7174 PHONE 803-496-7928 FAX DR CHARLES F WAY LIC 12982 DR GREOGRY D CAIN LIC 29800 debbiewmartin@yahoo.com-nurse/supply tech ref:
Answer
Dr. Way,
Thank you for your request. We are able to obtain a limited amount of samples. The samples typically available are disposable products such as: disposable sheets, disposable pillow cases, disposable scrubs, disposable shoe covers, disposable bouffant caps, disposable surgical gowns, disposable surgical drapes, etc.
Please advise if there is anything that you may require samples of in these categories. If you wish to purchase single quantities of some items, this may be possible, however most of our goods are sold by the case.
Date Posted:
3/16/2012 9:21:10 AM
Question
I have a skin graft on my instep that gets hacked up by my ski boot. I want something that will absorb those forces and protect the skin graft. Does this sound like the right product for me How thick is the gel pad? Thanks.
Answer
This pad is more specialized for the heel and underside of the foot. What you may be interested in would be the "Boot Bumper". This item provides support to the instep and heel via the same gel pad in the other sleeve.
We do not currently stock this item, it is considered special order and may take up to 3 weeks to ship out. The cost per sleeve is $34.59 plus shipping.
Date Posted:
3/15/2012 11:41:00 PM
Question
We are looking for a transport stretcher with a weather canopy. Do have such an item?
Answer
MSEC does not carry such a product, however here is an item that may work for you: http://www.uhs.com/MyUHS/public/equipment/publicProductDetail.uhs?productTypeId=546
Date Posted:
3/15/2012 4:09:56 PM
Question
I have several cabinets in need of new rails and roller bearing, can I get replacements tracks and bearing Is there a special tool for replacing bearings on tracks and drawers
Answer
Could you please advise as to the brand and/or model number of the cabinets you have? If you do not have this information, could you advise as to the internal dimensions of the cabinets you need the rails and roller for (width and depth)?
Date Posted:
3/15/2012 2:40:45 PM
Question
how much does this manikin weigh we need a manikin with lifelike weight and distribution.
Answer
This manikin weighs 74.96 pounds.
Date Posted:
3/15/2012 11:29:18 AM
Question
If I wet it first, can I heat it up in the microwave If so, how long should I heat it up?
Answer
Thank you for your inquiry. Simply immerse it in hot water then wrap in a terry cloth towel before applying. It is washable and reusable. Please contact us if you require additional information.
Date Posted:
3/14/2012 2:34:32 PM
Question
I am thinking i may order 7 of the RTSTF7PUSCCF 7ft curtain track...what kind of volume discount pricing can i get? I am also wondering if you have trade-discounts? I am an architect & this is for a project. The other option is for me to buy one 3ft, one 6ft, one 5ft, three 7ft, and two 8ft. What could you do if I go that route? Thanks, Greg.
Answer
Mr. Price,
Are you planning on ordering the curtain to go along with the track? We can e-mail you a quote for either option (all 7ft or variety).
We would be happy to offer a 10% discount off of either combination.
Date Posted:
3/14/2012 1:53:30 PM
Question
Does this come with gel-packs
Answer
Thank you for your inquiry. The gel packs are available as an accessory. For an additional cost you can select 2 gel packs or 4 gel packs, please click the options tab which is located below the Item Number. Please contact us if you require additional information.
Date Posted:
3/14/2012 12:52:02 PM
Question
Would this be good for use in an MRI room of a hospital
Answer
There is no information noting this would not be good to be in an MRI room. The case is made of plastic and has no metal components.
Date Posted:
3/14/2012 11:45:24 AM
Question
I have attacks in my shoulders going down to my hands, sometimes just the the wrist or thumb or fingers. Also at times in my knees. Would this be the best unit I would like the option of at least 4 pads.Thank you for your time.
Answer
According to a clinical study, IFT provides the same electrical stimulation of nerves without the associated painful and somewhat unpleasant side effects sometimes associated with low frequency electrical stimulation.
We would highly suggest consulting your physician for their ultimate recommendation and with their recommendation, we would need you to fax or the physician to fax us a prescription as this is required for any electrotherapy equipment.
Clinical Application:
The are 4 main clinical applications for which IFT (Interferential Therapy) appears to be used:
Pain relief
Muscle stimulation
Increased local blood flow
Reduction of oedema
As IFT acts primarily on the excitable (nerve) tissues, the strongest effects are likely to be those which are a direct result of such stimulation (i.e. pain relief and muscle stimulation). The other effects are more likely to be secondary consequences of these.
Pain Relief:
Electrical stimulation for pain relief has widespread clinical use, thought the direct research evidence for the use of IFT in this role is limited. Logically one could use the higher frequencies (90-130Hz) to stimulate the pain gate mechanisms & thereby mask the pain symptoms. Alternatively, stimulation with lower frequencies (2-5Hz) can be used to activate the opioid mechanisms, again providing a degree of relief. These two different modes of action can be explained physiologically & will have different latent periods & varying duration of effect. It remains possible that relief of pain may be achieved by stimulation of the reticular formation at frequencies of 10-25Hz or by blocking C fibre transmission at >50Hz. Although both of these latter mechanisms have been proposed (theoretically) with IFT, neither have been categorically demonstrated.
Date Posted:
3/14/2012 12:41:13 AM
Question
What is the warranty on your GE Mac 1200 ekg machine??
Answer
The warranty for this GE Mac 1200 EKG machine is 90 days. However, you are able to purchase an extended warranty for six months if needed. Thanks!
Date Posted:
3/13/2012 7:59:33 AM
Question
Could you please give me a quote for the following product? LTV 1000 Portable Respiratory Medical Ventilator, Refurbished
Answer
Please advise as to the destination for this unit so that we may also include delivery charges. Thank you.
Date Posted:
3/13/2012 3:42:32 AM
Question
Would this fit a welch Allyn Brand Otoscope Model 20000, the part number for specula welch allyn brand 52434-U
Answer
Thank you for your inquiry. This disposable specula will fit your Welch Allyn Brand Otoscope Model 2000. Please contact us if you require additional information.
Date Posted:
3/12/2012 6:31:13 PM
Question
Would I be able to use my insurance to pay for this item are you in network with BCBS?
Answer
Jason,
Thank you for your request. Unfortunately, MSEC does not accept insurance as a method of payment. This item would need to be purchased outright.
Date Posted:
3/12/2012 5:55:13 PM
Question
Hello Sales, Please,I will like to place an order for the below item from your store for an immediate supply to my client and therefore,here is what i needed as soon as possible. Item Needed;- Ophthalmoscopes----10pieces Thanks and hope to read from you now concerning the total quote request including that of shipping cost to my Canton, Ohio, 44706 office store now and tell me the type of credit card you are okay with since i need this order fast!!! Thanks and have a pleasant day. Thomas Mullen 6101 Skylark St SW. Canton Ohio 44706 USA
Answer
Mr. Mullen,
Do you have a specific brand of Ophthalmoscope you are in need of? Welch Allyn, Riester or generic brand? Are there any specific features you need of the ophthalmoscopes? Please advise and we would be happy to assist you promptly.
Date Posted:
3/12/2012 3:50:34 PM
Question
i can not find anesthesia ultrasound, can you help me to find if this machine is available and what are the available brands & costs?
Answer
Thank you for your inquiry. Please check your email for our ultrasound questionaire. Once completed, we will be able to provide a formal quote. Thanks!
Date Posted:
3/12/2012 9:45:06 AM
Question
how to connect its pins and its configurations 7 pins
Answer
Thank you for your inquiry. I have emailed you a PDF file which contains detailed information in regards connection of the pins. Please contact me if you require additional information.
Date Posted:
3/11/2012 10:07:44 AM
[<< Prev]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
Page 522 of 522