If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!
Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.
Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.
Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.
Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.
Question
Hi, is it possible to replace the light bulbs for BOTH the Ophthalmoscope and Otoscope Do you sell these bulbs? If so how much?
Answer
Hi, it is possible to replace the light bulb for the ophthalmoscope and otoscope, they are $9.50/ each. Please contact me if you require additional information. If you would like to place an order for these light bulbs please contact us for further details.
Date Posted:
4/3/2012 5:29:54 AM
Question
Good day Maam/Sir. I would like to ask a copy for the standard operating procedure of the oxygen saturation machine specifically the Nellcor N180. I'm hoping for your response. Thank you.
Answer
Thank you for your patience. Please click the link below for the service manual for the Nellcor N-180 Pulse Oximeter
http://ebookbrowse.com/nellcor-n-180-service-manual-pdf-d97531833
Date Posted:
4/3/2012 2:48:23 AM
Question
I am requesting a quote for 7 Electric Youth Beds Item# H-E511NKM. In the quote please include the bed, optional Youth Bed Foam Mattress and Adjustable IV Pole Option, and delivery to Laundsthul Regional Medical Center, Landsthul, Germany, APO AE 09180.
Answer
Micah,
I would be happy to provide the quote for you. We will provide this quote as soon as the delivery costs are available. Thank you!
*Please note, this bed operates on 110/120 voltage and a converter may be required for operation.
Date Posted:
4/3/2012 2:37:09 AM
Question
where can this be purchased in the U.S.? We want to use it for occupational home care therapy. Thank you!
Answer
Dear Mark:
Thank you for your inquiry. Unfortunately, at this time, we are not aware of a US distributor for this product.
Date Posted:
4/3/2012 2:23:47 AM
Question
Ive one looks like this and the seat it's self broke it's got a clip on seat and would like to know what it would coast and if I can get the part only. thank you
Answer
Dear Joan:
You can try contacting the manufacturer www.drivemedical.com for a spare part for the seat frame.
Date Posted:
4/1/2012 4:30:22 PM
Question
do you ship to australia halux 35/2
Answer
We do ship internationally, this item is however operated on 120 volts so you would need a voltage converter.
Date Posted:
4/1/2012 4:28:43 AM
Question
Hello, This is Engr. Zaki from Global Consultancy House, Bahrain. Our company has been in the medical market in Bahrain for 10 years. I'm looking for Electronic Spiro MeterPick Flow Meter. please mention Parameters, Sensor type, how long product released in the market, FDA/CE Approval, warranty period and all necessary accessories. Please, kindly provide: FOB price I would appreciate your early reply in advance. Sincerely Engr. zaki BioMedical Engr. Global Consultancy House Medical Divition Manama, Kingdom of Bahrain
Answer
We have a limited supply of Peak Flow Meters and Spirometers. You may view the selection here: http://www.medical-supplies-equipment-company.com/product/ppf/param/1252_0__1_true/product_search.asp
Date Posted:
4/1/2012 2:25:40 AM
Question
I am a physician practising in Singapore; planning to do a study on the hip for developmental dysplasia of the hip. Wish to ask whether your company would ship to Singapore? Also, are your models radioopaque? would they turn up on Xrays
Answer
Thank you for your inquiry. Unfortunately this hip model is not radioopaque. We do ship to Singapore. For all international orders, a prepayment is required by wire transfer or Pay Pal. Please feel free to contact us if you require additional information.
Date Posted:
3/31/2012 11:26:06 PM
Question
DEAR Sir , Our companyTechnical Resources Ltd. Regional office at Jordan We are working on hospital project from MINISTRY OF HEALTH IRAQ / BASRAH HEALTH DIRECTORATE / GRANT of government State Of Kuwait – GRANT Therefore we are interested to provide us your quotation for medical equipment our company are totally intereseted future business. please sent contact e-mail so i can sent our medical list Kind regards Abdul Hakim ODEH,Eng. Technical Manager Technical Resources Limited Tel : +962- 6-5852990 , Fax: +962 6 5851866 Cell:+962 785399189 a.hakim@trcoiraq.com Website: www.trcoiraq.com
Answer
Thank you for your inquiry. Please send the medical list to kgilbert@msecompany.net. Thank you!
Date Posted:
3/31/2012 7:07:23 AM
Question
Hi i represent the Tobago Medical Transport Service Ltd. We are inteitem# 31JCIH can you please provide a quotation for the listed item ASAP Thank you, i can be reached at the number provided for any additional information you may need
Answer
Please advise as to the delivery location (City, State, Zip) and the delivery requirements (dock to dock delivery or inside delivery) and we will then be able to provide you an official quote.
Note, stock on this item is very limited at this time, once the inventory available is depleted, the item will be obsolete.
Date Posted:
3/30/2012 10:29:29 PM
Question
If we order an exam table, how soon can we get this type of product?
Answer
Dear Angela:
Thank you for your inquiry. Lead times for exam tables vary based on in stock availability as well as any specific options such as color, material and accessories. Lead times will vary from a few days to several weeks. If you can provide us with an item number for the table(s) of interest, we will be happy to respond to your inquiry with related lead times.
Date Posted:
3/29/2012 3:45:34 PM
Question
Can this be used to dry or blow off ophthalmic instruments that are used in a doctors office i.e. no residue or microbes
Answer
Thank you for your inquiry. Yes, this can be used to blow off ophthalmic instruments that are used in a doctor's office. Please feel free to contact me if you require additional information.
Date Posted:
3/29/2012 8:42:56 AM
Question
Dear Sirs, I would appreciate if you could send to us a quote for your Ambulance Stretcher Model Ref: 31JCIH Also, please provide the shipping dimensions, payment terms, and lead time information. Thank you and I am looking forward to reading from you. Best regards Sylvain Heber-Suffrin Airport Ground Equipment Int'l Ltd 3C, Ly Chinh Thang street, District 3, Ho Chi Minh city Vietnam Tel: +84 08 38 46 75 87 Mob: +84 09 06 91 63 99 Fax: +84 08 38 46 75 76 E-mail: agesupport@hcm.fpt.vn
Answer
At this time, we only have 5 pieces in stock. Once this stock is depleted, this item will be obsolete. We would be happy to provide you a quotation, however at this time, without an order in place, we cannot guarantee inventory, so we would suggest if you are interested, to move this order along as quickly as possible.
Payment would be required by wire transfer.
The lead time currently is 2-5 days plus transit.
The shipping dimensions are 78 x 26 x 12 at 110 pounds.
A quote will be e-mailed to you today including delivery costs to the Airport in Vietnam.
Date Posted:
3/29/2012 7:09:37 AM
Question
We are looking for a quote for portable defibillators for offices in St. Louis, MO, Sunnyvale, CA, and Henderson, NV. We also want a maintence package that keeps records of monthly or yearly maintence or whatever it needs to be.
Answer
Hello, Teri. Thank you for your request.
Please advise - are there any specific features you need of the defibrillators? As for the maintenance package, what specifically are you looking to be included in this?
Date Posted:
3/28/2012 3:05:11 PM
Question
I work for the ALS Association, and I would like to know who the manufacturer is for this item.
Answer
Eagle Health Supplies manufactures this product.
Date Posted:
3/28/2012 1:52:30 PM
Question
Hello, I am a Chiropractor and I sell Cervical pillows in my office. I am interested in item # 191BTSMM. I would buy a dozen or more at a time. Do you offer a wholesale price for resale. If Yes, what is your best price. Please call and ask for office manager Liz. or, email me at firecat142@gmail.com Thank You .. Dr. S
Answer
Hello Dr. Schwartz,
Thank you for your inquiry. Regrettably, the item number#: 191BTSMM has been discontinued by the manufacturer. The only replacements we have would be:
We are unable to provide wholesale pricing, however I can provide volume pricing for your doctors office.
Date Posted:
3/27/2012 6:49:34 PM
Question
I am interested in this for a 0.3 power setting for use on sinuses will it work on 220 volts
Answer
Thank you for your inquiry. This ultrasound unit will work on 220 volts, you will just need an optional 220 volt, plug adapter. Please contact us if you require additional information.
Date Posted:
3/27/2012 10:33:47 AM
Question
Dear Sir, we are Al-Salam Medical City under construction.our company located in KSA.we are openning a new medical city that contains a huge medical laboratory . So Iam asking you to send me a price list for every product related to lab equipments. Waiting your reply,Thank you,Hakem.
Answer
Thank you for your inquiry. Regettably, we dont have a price list for our entire product listing in lab. You must be specific about the items your interested and I will be able to send you a formal quote including pricing. Thanks!
Date Posted:
3/27/2012 10:24:23 AM
Question
Dear Sir or Madam; SOS Universal, LLC is a procurement company based in Lakeland, Florida. We are currently looking for medical/hospital equipment suppliers for our clients in Africa. We came across your website but we are sure whether MSEC is a wholesaler or a retailer since we would like to buy in bulk. Please clarify and feel free to contact us anytime. We look forward to hearing from you. Best regards, Mauro Costa
Answer
Thank you for your inquiry. MSEC is a distributor of medical supplies. We can offer you products in bulk quantities, and offer you volume discounts. We do have limited access to ship to Africa, but you may always ship the goods to Africa yourself. Prepayment is required for all international orders, and warranty is voided for all products that are shipped out of the United States. Feel free to contact us with any additional questions. Have a great day!
Date Posted:
3/26/2012 6:22:22 PM
Question
what are the dimensions of this mattress
Answer
Thank you for your inquiry. The dimensions of the mattress are 36in x 80in x 8in. Please contact us if you require additional information.
Date Posted:
3/26/2012 1:25:30 AM
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