Ask The Pros:

If you can't find it on the web site or if your have questions about medical equipment, please don't hesitate to Ask the Medical Pros or call us toll free at 1-877-706-4480. We'll be happy to assist you!

Please take a look at our previous Ask The Pros questions and answers at Ask the Pros Archives before submitting your inquiry, or fine tune your search by typing in question related search phrases into Search Ask The Pros window below.

Please allow up to 48 hours to receive a reply to your question. A response will be sent to you via email. If you do not hear from us within 48 hours, please feel free contact our offices.

Please limit your questions to medical products, only. For a diagnosis of your ailments, please consult with your physician.

 

Please allow up to 48 hours for your response to be posted. A response will be sent to you via email.

Question
25 four drawer mobile cab comes in many colors. Is there a place I can view those colors? Need five of them. Is that enough for a discount? Thank you,

Answer
Do you have the item number you are looking for?  I would be happy to direct you to the color options.  Also we would be able to offer a volume price for a quantity of 5.

Date Posted:
4/9/2012 10:47:05 AM

Question
please let me know the size

Answer

Thank you for your inquiry. The size of the attached thyroid collar is: 9in L x 5in W.

 

Date Posted:
4/8/2012 3:27:07 PM

Question
When will we receive this item... need asap...

Answer

Dear Ms. McManus:

Thank your your feedback.  The item is in stock in our Ohio warehouse.  Typical lead time to NY is 2-3 days.  We would anticipate delivery of the item no later than Thursday. 

 

Date Posted:
4/8/2012 9:13:38 AM

Question
The noted company is interested in purchasing the under listed items can you please provide an official quotation to the email listed also shipping cost to Miami. Please treat this as URGENT as possible

Answer
Hello, Mr. Frederick.  A quotation was e-mailed to you last week.  We will re-send the quote with the address you provided.

Date Posted:
4/7/2012 7:16:02 PM

Question
para que sirve y como usar el tens-6000gracias

Answer

La "Unidad de TENS digital" es una estimulación nerviosa eléctrica transcutánea (TENS, siglas) es el uso de corriente eléctrica producida por un dispositivo para estimular los nervios con fines terapéuticos.


Una receta médica es necesaria para esta unidad. Usted puede enviar por fax su receta médica a 713-706-4161.

Dependiendo de su situación, su doctor le recomendará durante cuánto tiempo este tratamiento se debe utilizar.


Las siguientes son algunas instrucciones básicas:

• Limpie la piel, donde los electrodos se colocan con alcohol. A continuación, secar la piel.

• Coloque una capa delgada de gel en la parte inferior de cada electrodo. Este gel ayuda a transmitir la señal eléctrica de los nervios bajo la piel.

• Coloque los electrodos en su piel y la cinta de uso o un parche autoadhesivo para cubrir el electrodo. Esto mantiene el electrodo firmemente pegada a la piel. Tener un miembro de la familia ayuda si no puede llegar a la zona donde los electrodos se van a colocar.

• Enganche los pines en el extremo de los cables de electrodo á los electrodos. Los cables se conectado a la unidad de TENS.

• Los botones de control se giran lentamente hasta la posición correcta. Usted debe sentir una sensación de hormigueo. Hable con su médico acerca de lo que la configuración puede ser mejor para usted.

• No se meta en el agua o dormir con los electrodos en la piel y la unidad de ENET activa.

• Gire las perillas de control en "OFF". Desconecte los cables de los electrodos de la unidad TENS.

Por favor, póngase en contacto con nosotros si requiere información adicional.

Date Posted:
4/7/2012 6:07:57 PM

Question
how exactly do i measure my waist properly for your Ultra-Fit Reusable Briefs-Adult Diaper Around the largest part i have a gut or the hips?

Answer

The sizing is to be measured at the waist, where you naturally wear pants.  The garment looks to be worn at about hip-level, so this may be the measurement required.  This is the measuring guide from the manufacturer:

Waist
Small: 24 Inches - 32 Inches
Medium: 28 Inches - 38 Inches
Large: 36 Inches - 45 Inches
X-Large: 43 Inches - 54 Inches

Date Posted:
4/7/2012 3:24:50 PM

Question
Will it fit the punch med cards, I think their 6x9

Answer
Thank you for your inquiry. This box for 9in drawers will accommodate a 6in x 9in medication punch card. Please contact us if you require additional information.

Date Posted:
4/7/2012 3:19:15 PM

Question
Looking for replacement mattress for hospital bed for adult daughter with limited mobility due to FSH muscular dystrophy. She is not bedridden; this is for normal sleeping at night. Who is manufacturer; are there any customer reviews What is ship weight of mattress? Thanks.

Answer
This pressure reduction mattress is of hospital quality.  This mattress is made by Tuffcare.  The mattress weight is 35lbs.

Date Posted:
4/7/2012 2:17:32 PM

Question
Dear Sir or Madam, We are a medical company and we need to send us by e-mail brochures for medical equipment for doctor’s office and also a pricelist of them. Thank you in advance, Best Regards, Stellina Kalogianni

Answer

Dear Stellina:

Thank you for your inquiry.  We are happy to assist you, but we do not have a printed catalog.  If you would like to send us a list of products you need, we will be happy to provide you with prices and links to these products shown on our website. 

Date Posted:
4/6/2012 10:17:44 AM

Question
does come bone extractor include lance at other end have you dermatological small disposable lances?

Answer
Thank you for your inquiry. This comedone extractor does have a lance at the end. Unfortunately all of our lances are stainless steel. Please contact us if you require additional information.

Date Posted:
4/5/2012 1:52:12 PM

Question
May I know if there is any handles on the sides options for this table

Answer
Unfortunately, there is no accessory for side rails/handles on this table.

Date Posted:
4/5/2012 4:41:24 AM

Question
I need a double access med cart for 39 bed LTC with Opus accessability

Answer
Do you currently have a cart or do you have a manufacturer or item number to reference so that we may cross-compare with our product inventory?

Date Posted:
4/4/2012 5:14:27 PM

Question
How does NU GAUZE differ from regular gauze Kris

Answer
NU Gauze is a packing strip that is to be inserted into an open/gaping wound and absorb any exudate from the wound site.  Regular gauze could be applied on a topical wound.

Date Posted:
4/4/2012 3:36:03 PM

Question
I need a heating pad that doesnt fluctuate. Anything I find at stores does just that. I want one that gets to the desired temperature and STAYS there. Is this one or where can I find oneDan

Answer
Thank you for your inquiry. Once you select your desired setting the temperature will not fluctuate. Please contact us if you require additional information.

Date Posted:
4/4/2012 3:29:53 PM

Question
WHAT IS THE WEIGHT LIMIT ON THE MAMMOGRAPHY CHAIR, ITEM # 01132BRT

Answer
The weight capacity of this chair is 250lbs.

Date Posted:
4/4/2012 8:30:50 AM

Question
Does this unit come with the laminate that matches Wilsonart Williamsburg Cherry Or a dark cherry woodgrain finish?

Answer

Thank you for your inquiry. We do have the dark cherry laminate available for this table. To review the swatch, please click the options tab, it will be the second swatch located on the top left side of the laminate colors. Please contact us if you require additional information.

 

Date Posted:
4/3/2012 8:31:02 PM

Question
How many shelves come with this unit How adjustable are they? How much room vertically?Do you sell bins to place on shelves to keep smaller items organized?

Answer
Thank you for your inquiry. There are four shelves included with the unit, they are fully adjustable on 2in centers. Inside the cabinet there is a vertical height of 66in (excluding the shelves). Unfortunately we don't have the bins to accommodate this cabinet. Please contact us if you require additional information.

Date Posted:
4/3/2012 8:21:37 PM

Question
I need to purchase an oxygen cart/holder for a D oxygen cylinder. Do you have availableThank you.

Answer

How many cylinders do you need the carrier to hold?

Date Posted:
4/3/2012 7:06:06 PM

Question
can a bubble humidifier be used with either the pendant or the mustache oxymizer

Answer
Use of the Oxymizers reduces nasal irritation through flow reduction and a built-in humidification effect (does not require the use of a humidifier).

Date Posted:
4/3/2012 1:15:11 PM

Question
I am a diabetic. looking for something to protect my shin. Skin is very thin and always creating wounds when I hit something. What do you have available will the tubing fit a 16 inch around leg. Thanks

Answer
This tubing is meant for use on fingers and toes.  We would possibly recommend using a stockinette.  You may find our selection here: http://www.medical-supplies-equipment-company.com/product/ppf/param/1147_0__1_true/product_search.asp

Date Posted:
4/3/2012 12:13:27 PM

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